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Greenville Toyota

Greenville, NC

4.4
347 Reviews

3615 South Memorial Drive

Greenville, NC

27834

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Showing 347 reviews

November 18, 2013

We recently traded our 2010 Prius for a 2013 because of accumulating mileage. Making a decision about trading resulted from a call from Ed Gossnell (sp? - sorry Ed) telling us about the 0% interest rate a More

by KathyDosser1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Gossnell
Dec 03, 2013 -

Greenville Toyota responded

Thank you Kathy for your recent purchase. I noticed that you rated us a 4 on customer service...if there is anything I can attend to for you or would like to speak with me about that you were not 100% pleased with just let me know. Any way that we can improve is always what we're looking for. Happy to hear you're enjoying your new Pruis! Sincerely, Craig Goess Jr. General Manager

November 18, 2013

My experience with Greenville Toyota and Jeff Houston was great. He will very knowledgeable about car specifications and provided excellent customer service through the whole process. He left all decisions a More

by ryanbenner5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 18, 2013 -

Greenville Toyota responded

Mr. Benner, I'm pleased to hear that your experience with Jeff and Greenville Toyota was a positive one. We try very hard to take care of each customer like family. Hope you are enjoying the new Camry! Thank you again for your patronage as we understand that there are many places you can go to buy a car Sincerely, Craig Goess Jr General Manager.

November 14, 2013

Great place !Great people to work with when buying a car. Did not push me into buying anything. Willing to help in anyway. Would buy another car from Greenville Toyota with no problem. More

by fieldsg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Ralls
Nov 16, 2013 -

Greenville Toyota responded

We appreciate you taking the time to let other people know about your experience very much. We'll see you for your first free service!! Craig Goess Jr. General Manager

November 05, 2013

Best buying experience I have ever had. Chuck was great, always returned my calls promptly when with another customer, and went above the call of duty to provide me with exceptional service. The price was More

by StevenPhilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck
Nov 16, 2013 -

Greenville Toyota responded

Thank you so much for choosing us to do business with. We look forward to being able to take care of you in the future. If you ever need anything and can't get a hold of Chuck, I'm a phone call away. Thanks again, Craig Goess Jr. General Manager

October 30, 2013

Disclaimer: Not associated with Greeville Toyota other than being a custumer. I have bought 6 cars over the last 20 years from GT, and they have always been professional and great to deal with. Straightf More

by EricFinical
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Taylor, Mack Teachy, Garry Purvis, Service Department
Nov 02, 2013 -

Greenville Toyota responded

We truly appreciate you taking the time to drop us a line on here. Clint, Gary, and DJ have been with us for quite sometime and we are happy that you are also part of the Greenville Toyota family. If there is anything that I can ever help with please let me know. Sincerely, Craig Goess Jr. General Manager

October 30, 2013

Needed a reliable and dependable vehicle. Ed Gosnell, salesperson, very patient and willing to find right vehicle for my needs and budget. Had a 97 Tercel that lasted for years and when I got rid of it, More

by eamidyette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Gosnell
Nov 02, 2013 -

Greenville Toyota responded

Thank you very much for your business. The re-designed 2014 Corolla is one awesome car! I know you'll enjoy it. Good luck keeping your daughter out of that when she can drive:) Craig Goess Jr. General Manager

October 29, 2013

Our experience purchasing a car from Greenville Toyota was excellent from beginning to end. Jeff Houston treated us like family, with respect and thoughfulness throughout the entire process. When we enc More

by kearney333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 29, 2013 -

Greenville Toyota responded

Thank you so much for your patience and understanding on the snag that we ran into Saturday. I'm happy that we worked it all out and were still able to go get the Highlander that you wanted. I hope you really enjoy it and we'll see you for your first free service! Craig Goess Jr General Manager

October 25, 2013

Ricky was very much interested in helping us to find the right car for me to use on my job. We had been looking for a car at other car dealers but we didn't find one that would work . I was looking for one More

by wellington1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Atencia
Oct 29, 2013 -

Greenville Toyota responded

Mr. and Mrs. Cleary, thank you for your recent purchase, I'm happy that you got an oppurtunity to work with Ricky. It sounds like everything went very well. I am concerned that you gave us only 2 stars for customer service since your review sounded so positive. I will get with Ricky and see if he is aware of anything. If it is something concerning our service dept. I would really like to know so I can make sure that I can address it for you. Please call if there is anything that I can do. Sincerely, Craig Goess Jr. General Manager

October 20, 2013

chad made our purchasing experience quick and easy, He was cordial and professional, but not pushy, I would recommend Chad and the dealership to friends More

by nanalo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 21, 2013 -

Greenville Toyota responded

Thank you for the positive feedback. Chad is an asset to our dealership, and I'm happy that he took care of you in the way that you expected. Craig Goess Jr. General Manager

October 17, 2013

I have owned several Toyotas and was pleased with everyone I had. Went by today to "look" at the cars and ended up buying one. I love my new 2014 Camry (up from a 2007 Corolla). EVERYONE I spoke t More

by bbmills48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Atencia
Oct 21, 2013 -

Greenville Toyota responded

Mrs. Mills,

Oct 21, 2013 -

Greenville Toyota responded

Mrs. Mills, I'm happy to hear that you enjoyed your experience with Ricky and our dealership. We hope that you love your new Camry and will make sure your 07 Corolla goes to a good home. Thank you again. Sincerely, Craig Goess Jr. General Manager

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