Greenville Toyota
Greenville, NC
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Great service and friendly, understanding salesmen Ricky helped me find my new (pre-owned) Rav 4 in just 1 visit! He was very friendly and understanding of my needs/wants as a recent college grad/young Ricky helped me find my new (pre-owned) Rav 4 in just 1 visit! He was very friendly and understanding of my needs/wants as a recent college grad/young adult, as well as patient. Great customer service! More
Repeat Customer at Dealership Two salespersons displayed unique collegiality when writing up the sales paperwork. Garry Purvis was always quick to respond to inquiries, with clear Two salespersons displayed unique collegiality when writing up the sales paperwork. Garry Purvis was always quick to respond to inquiries, with clear, direct answers avoiding the stereotypical car sales runaround. He really listened to my requests and provided answers even beyond what I initially asked. Mike Laurin helped out with test drives and provided the same clear, direct answers. He was extremely professional and delivered surprisingly fast, accurate customer service during the final write up. Even the guys in the service area are nice and accommodating. (I've experienced negative interactions at other dealerships, where service-after-the-sale was cold and impersonal.) Greenville Toyota has always made me feel like a valued customer. More
Knowledgeable staff, quick, efficient & caring! From the moment I walked in the door I felt welcome! Upon entering the dealership I was quickly escorted to my salesman's desk (Michael Laurin). Mike From the moment I walked in the door I felt welcome! Upon entering the dealership I was quickly escorted to my salesman's desk (Michael Laurin). Mike made sure I received the best possible deal. He had a sense of urgency and paid attention to detail in what I wanted. My experience on a scale of 10 is a 10!! I would most definitely recommend Greenville Toyota to anyone looking for quality vehicles and service!! More
No Salesperson Follow-up Found the car we wanted on CarGurus.com. Did send an inquiry and it was answered immediately. Online dealing was good. Went to see the car and boug Found the car we wanted on CarGurus.com. Did send an inquiry and it was answered immediately. Online dealing was good. Went to see the car and bought (2015 Chevrolet Camaro). Everything went good the day of the sale. Anytime I called with questions my salesman would never call me back. He was supposed to make us an appointment to get an additional key; he told me the date/time. My husband was there to get it done. They did not have his appt. down. They did do it but he had to wait. Let me state this is just done one day a week, after 4:00 p.m. I did get the floor mats I requested and received really good feedback from the person in that department. Called to ask me a couple of questions, then promptly got the floor mats. Very pleased with that. The final question I had for my salesperson, I'm still waiting to hear back (over a month!!!). He was going to check with Chevrolet dealer regarding tonneau cover. Still no reply. They may do better if you purchase a Toyota from them, but not impressed with their used car dealings, especially if another model. More
Excellent experience at Greenville Toyota My experience in purchasing a 2018 Toyota Rav4 was unbelievably exceptional. The Toyota line of vehicles is outstanding and Greenville Toyota can onl My experience in purchasing a 2018 Toyota Rav4 was unbelievably exceptional. The Toyota line of vehicles is outstanding and Greenville Toyota can only be described as excellent. I was treated with courtesy and kindness by Mr. Garry Purvis and would recommend him and Greenville Toyota immediately. I was introduced to Mr. Goess, Sr.; Mr. DJ Taylor and Mr. Gene Graves and want to thank all of them for their kindness and assistance. This car-buying experience, especially as a first-time customer at Greenville Toyota, was wonderful. I will not hesitate to recommend Greenville Toyota dealership to anyone considering purchase of a new car. Thank you. Gigi Lang More
Easy and fast Jerome Cox was very accommodating, he worked quickly and always made great effort to ensure my questions were answered, and he was very attentive. Jerome Cox was very accommodating, he worked quickly and always made great effort to ensure my questions were answered, and he was very attentive. Craig Goess, Jr., was fast and creative in his financial offerings. More
Highly Recommend! Our experience purchasing our 2018 Camry XLE was exceptional. We love doing business here and that's why we continue to come back. Everyone was very Our experience purchasing our 2018 Camry XLE was exceptional. We love doing business here and that's why we continue to come back. Everyone was very helpful, courteous and professional. Thank you Sonny Bass and Craig Goess, Jr. More
Sales experience My experience purchasing our vehicle was very trouble free. Mr Gosnell was the best we have had. No Hassell straight to the point and so very helpful My experience purchasing our vehicle was very trouble free. Mr Gosnell was the best we have had. No Hassell straight to the point and so very helpful. Would do it again. More
Great Experience! We were referred to Gary Purvis by Nick Weathers in your service department and we were pleasantly surprised by the manner in which Gary served us dur We were referred to Gary Purvis by Nick Weathers in your service department and we were pleasantly surprised by the manner in which Gary served us during the sale of our 2017 Toyota Highlander XLE. Gary was very professional, respectful and easy to talk to and made a normally difficult purchase of a vehicle a pleasure. As well, the sales management and financing staff were a pleasure to deal with. A big thanks to Gary for his excellent service! More
HIGHLY RECOMMEND! Great experience, no gimmicks or pressure to buy. Staff very professional and courteous, a pleasure to work with, especially Gary Purvis, highly reco Great experience, no gimmicks or pressure to buy. Staff very professional and courteous, a pleasure to work with, especially Gary Purvis, highly recommend him and Greenville Toyota they went above and beyond, working after closing on a Friday night to help us surprise our daughter with a new car. More