Greenville Toyota
Greenville, NC
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We had an amazing experience at Greenville Toyota, and it was all thanks to Richard Atencia! From start to finish, Richard was professional, knowledgeable, and incredibly patient. He took the time to underst was all thanks to Richard Atencia! From start to finish, Richard was professional, knowledgeable, and incredibly patient. He took the time to understand exactly what we were looking for and helped us find the perfect car that met our needs and budget. Richard's expertise and friendly demeanor made the entire process stress-free and enjoyable. He explained everything clearly and answered all our questions, making sure we felt confident in our decision. We never felt rushed or pressured, which we really appreciated. If you’re in the market for a new car, we highly recommend asking for Richard Atencia. He truly goes above and beyond to provide exceptional service. Thank you, Richard, and the whole team at Greenville Toyota! More
They don’t fix things right the first time and have you come back numerous times for the same thing. Lack of responsibility for the mistakes they made. If there’s a problem outside of wear and tear, they c come back numerous times for the same thing. Lack of responsibility for the mistakes they made. If there’s a problem outside of wear and tear, they created it. Repairs are done poorly. Recommends expensive repairs and does the absolute worst with fixing what they say is wrong. When they touch stuff, they have the tendency to break things. They don’t put stuff back right, they leave off bolts and gaskets. They don’t do proper oil changes, lie about rotating tires but yet have you pay for it. They don’t always change the filter when doing the oil change. At times, they don’t even properly fill oil nor top off other fluids like they claim. Apparently, they don’t know how to screw in a oil filter properly. They don’t stand behind their work and they don’t care about your vehicle (especially if it’s older) I found me “professional” mechanic that was able to fix all the stupid mistakes GT service dept made. My truck is doing so much better now that it’s out of Greenville Toyota’s ridiculous care! To Greenville Toyota, find something else to destroy besides someone’s vehicle. More
Thanks to Richard Atencia, for providing us with an excellent car-buying experience!! His professionalism, expertise, and patience with us was very much appreciated! excellent car-buying experience!! His professionalism, expertise, and patience with us was very much appreciated! More
Richard is the absolute best! He’s worked with us multiple times already and he’s always willing to help us with whatever is more convenient to us. We love the dealership as well. He’s worked with us multiple times already and he’s always willing to help us with whatever is more convenient to us. We love the dealership as well. Excellent service. More
Great customer service and our sales person , Ricky, was very helpful and professional. We bought new car and there were no high pressure games. Love the perk of free oil changes and tire rotation for life. very helpful and professional. We bought new car and there were no high pressure games. Love the perk of free oil changes and tire rotation for life. Usually don’t purchase extended warranties but did because great price to extend it to a ten year bumper to bumper warranty. With todays electronics it offers comforting piece of mind. More
This dealership is WONDERFUL! ! Bought my 6th car from them today. ALWAYS professional and going the extra mile to get me in the vehicle I want. Richard Acentia is the absolute bes ! Bought my 6th car from them today. ALWAYS professional and going the extra mile to get me in the vehicle I want. Richard Acentia is the absolute best. Will never buy another car anywhere else or from any other sales pro!! If I could give more than 5 stars I would!! More
Ricky was really great throughout the whole process and honest. He gave me the pros and cons of each vehicle I looked at and helped me choose the vehicle that best suited me. Our finance manager was also h honest. He gave me the pros and cons of each vehicle I looked at and helped me choose the vehicle that best suited me. Our finance manager was also honest and straightforward and did not try to nickel and dime us. Will definitely be purchasing our future vehicles from them. More