
Greenville Land Rover
Greenville, SC
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Found exactly what we were looking for We first visited Volvo on a whim, knowing we were in the market for a new car. We were looking for a newer used station wagon. The exact model we want We first visited Volvo on a whim, knowing we were in the market for a new car. We were looking for a newer used station wagon. The exact model we wanted wasn't on the lot at the time, but we kept his contact info. About a month later, we saw they had received the car into the store's inventory. We knew exactly who to call, because Lee was so helpful and courteous on our first visit. He met us right away and helped us quickly and easily square away our paperwork and trade-in. He was very friendly and courteous throughout the entire experience. Couldn't be more delighted with our find and his willingness to go above and beyond to help us get into the family car we were looking for. Still loving our car! Thanks, Lee!!! -Rob and Merri Beth Beesley More
new vehicle purchase Our sales person was new and did not know the vehicle. There was slight damage to the front bumper which they did fix, but lack of communication from Our sales person was new and did not know the vehicle. There was slight damage to the front bumper which they did fix, but lack of communication from the sales person and the sales manager lead me to the rating I have given. (Refused to even call me back) The only person who helped keep this from being a complete disaster was Chad Chambers, who helped go over the vehicle with me even though it wasn't his sale. He was very helpful and saved the entire experience for me. He was the only person who followed up with me - our sales person nor the manager could be bothered. More
Excellent Car Buying Experience Actually a nice car buying experience. I usually dislike car shopping due to the high pressure sales tactics. Lee does not pressure, very helpful in Actually a nice car buying experience. I usually dislike car shopping due to the high pressure sales tactics. Lee does not pressure, very helpful in explaining car features. Even after the sale, he drove to my house to deliver temp tags. More
Friendly and cooperative Overall, our buying experience was positive. Each representative we dealt with was professional and courteous. Any questions we had were addressed qui Overall, our buying experience was positive. Each representative we dealt with was professional and courteous. Any questions we had were addressed quickly and to our satisfaction. We travelled a long distance to purchase our new vehicle and could have easily choosen a dealership close by. Granted you had the exact vehicle we wanted. However, it was the positive response and cooperation that influenced our decision. More
Sami was great Sami was knowledgeable and dependable. We trusted him to help us find the best car for our family. The process went smoothly and we were able to find Sami was knowledgeable and dependable. We trusted him to help us find the best car for our family. The process went smoothly and we were able to find a car we loved. More
Outstanding salesmanship! We recently purchased a certified pre owned Volvo XC 60 and were assisted by Sobhi Abdulrazek (Sami). From start to delivery this was the most profess We recently purchased a certified pre owned Volvo XC 60 and were assisted by Sobhi Abdulrazek (Sami). From start to delivery this was the most professional car purchased I have experienced. I found the car online and was immediately contacted by Mary Howard. Within minutes Sami was on the case with info on the car He quickly answered any questions and provided many extra pictures of the car as it was still being prepped for sale. We ended up buying the car sight unseen and Sami delivered it to us 2 hrs away. He continued to check with us 2 weeks after the sale. Sami provided outstanding customer service. He is a valuable asset to your company. More
Great Experience Very easy transaction Omar Taylor was great to work with as well as Chad and Jo in Finance. Made the experience very simple and painless. Thanks aga Very easy transaction Omar Taylor was great to work with as well as Chad and Jo in Finance. Made the experience very simple and painless. Thanks again to those who helped me and showed alittle more help towards the final numbers in the transaction that made me feel I can come back and communicate the best deal for both parties. More
Sales Bought a 2015 Honda Accord Sport from James McClelland .... He was super easy to deal with and was willing to drop the price to make this sell happen Bought a 2015 Honda Accord Sport from James McClelland .... He was super easy to deal with and was willing to drop the price to make this sell happen ! Great guy and I do recommend him and this dealership. More
Excellent! Chad Chambers was very friendly and helpful and patient with me as I made my first car purchase on my own!! Joe made the finance part understandable Chad Chambers was very friendly and helpful and patient with me as I made my first car purchase on my own!! Joe made the finance part understandable and seamless!! Even Will came and sat down in Chad's office and discussed the business of car sales! I cannot wait to do business here again!! More
David Elrod makes things right I dropped my XC90 off this morning frustrated with trying to have the sunroof repaired. David Elrod greeted me with a smile and seemed genuinely conce I dropped my XC90 off this morning frustrated with trying to have the sunroof repaired. David Elrod greeted me with a smile and seemed genuinely concerned that I was not happy with the service department communication. While through no fault of his own, he made things right! Spare key missing? "I will find it" he responded; Shuttle not available today? "I will get you a loaner" he responded; I even told him I had left the gas cap off by accident and it had triggered the check engine light, "I will take care of it for you". This is true customer service, and while the shop rates on these vehicles are not cheap, they can sometimes be justified when the service department goes the extra mile to make repairs less inconvenient to their customers. More