Greenville Land Rover

THE DEFINITION OF BEST SALES Great saleswoman. Super easy to talk to and helped me out with all my questions with a professional and happy spirit. She is definitely the reason I p Great saleswoman. Super easy to talk to and helped me out with all my questions with a professional and happy spirit. She is definitely the reason I purchased the car from this dealer. 5 out of 5 stars. More

Best auto purchase evwr!! The whole sales team was top notch. Caitlin nailed the car I wanted and worked a deal for a Jaguar I didn’t believe I could afford. Finance and sales The whole sales team was top notch. Caitlin nailed the car I wanted and worked a deal for a Jaguar I didn’t believe I could afford. Finance and sales manager were personable but Caitlin had the knowledge and skills to complete the sale without running back and forth to management. This is a top notch dealership with a top notch product. The whole process far exceeded our expectations. Love my F Pace!! More

Excellent buying experiene! Our buying experience at JLPV was exceptional. Caitlin and Don were extremely helpful during the entire process and we were impressed with how passio Our buying experience at JLPV was exceptional. Caitlin and Don were extremely helpful during the entire process and we were impressed with how passionate they were about making sure we were completely satisfied with our car buying experience at the dealership. More

Catlin is the best sales person that I have ever dealt with Answered questions Patient Followed up Made me feel comfortable buying a vehicle from her Called to check up after my purchase that has never ha Answered questions Patient Followed up Made me feel comfortable buying a vehicle from her Called to check up after my purchase that has never happened More

Future Returning Customer Great experience. No hassle or fuss, got in and out with the car I wanted at the price I was looking for. Caitlin was organized, professional, and joy Great experience. No hassle or fuss, got in and out with the car I wanted at the price I was looking for. Caitlin was organized, professional, and joy to work with. Thank you making this an easy process and helping give my wife an amazing Valentines Day gift. You’re now my go to when it’s time to shop for me. More

5 star, A+, Second to none, Sales and, Customer Service! I recently purchased a Jaguar from Kyle Adams and Don Ledbetter; what an incredible team they make; So knowledgeable about their vehicles, so friendly I recently purchased a Jaguar from Kyle Adams and Don Ledbetter; what an incredible team they make; So knowledgeable about their vehicles, so friendly and easy to work with. They made purchasing my vehicle so smooth and easy. Kyle did a superb job of demonstrating, explaining all the options/details of the vehicle. Other employees, staff were most friendly, welcoming and accommodating. The Service Department is excellent beyond all expectations, having serviced my previous vehicle for several years. When I left, I truly felt part of the Greenville Luxury family! Thank You Kyle and Don for making my visit, purchase, so smooth and pleasurable. You two are truly, unquestionably, the finest and the best! Dale King, Asheville, NC More

Best experience! Caitlen made our car purchase a delight! Caitlen is knowledgeable, patient, and listens to the needs of her clientele We have never felt pressured or rushed into a sale, and she have found th Caitlen is knowledgeable, patient, and listens to the needs of her clientele We have never felt pressured or rushed into a sale, and she have found the right car and price for us over and over! We have purchased 3 cars with her help, and have been very happy!! More

Excellent Service Caitlin was the perfect blend of patient and informative while I was deciding what and when to buy my car. I couldn't have asked for a more knowledge Caitlin was the perfect blend of patient and informative while I was deciding what and when to buy my car. I couldn't have asked for a more knowledgeable representative also. 5 stars for Caitlin! Thank you for your support and help!! More

GSM - Steve Reed has no ethics I've been trying to purchase a Land Rover - Rover HSE for over 3 months from this dealership. I was told by many Land Rover dealership that you have I've been trying to purchase a Land Rover - Rover HSE for over 3 months from this dealership. I was told by many Land Rover dealership that you have to buy in your state hence, I've been dealing with South Carolina dealers. After 3 months, I was finally able to locate 3 rovers on Greenville's site that I could purchase. I called the dealership and spoke with the salesperson that I'd work with for these 3 months. He was kind enough to inform me that 1 of the rovers were sold and that only 2 were left. I asked him to send me the car specs and he did via email Thursday evening. He copied his sales manager. He also told me that I needed to give a deposit if I wanted vehicle because they get sold quickly. I didn't call him back Thursday morning; but I did call about after 2pm. The salesperson informed me that one of the vehicles was sold so I immediately put a deposit on the last vehicle - Aruba HSE. He put me on hold to go make sure the vehicle was available and proceeded to transfer me to the receptionist who takes the deposit. The receptionist was not at her desk but called me back and took the credit card information. I was satisfied that I reserved the car on Friday. On Saturday I had messages to finish the sale process. I had errands to run so I called and left a message (text too) that I will forward license and insurance information when I return home. In the meantime, I had colleagues that I know in the Greenville area visit the dealership to see the car. I was alarmed to hear from them that the car was offered to them because the salesperson told him "...the deal fell through..." The salesperson told him they were going to sell that car if they could Saturday. The gentleman called and told my husband who told me. I immediately ran home home and emailed the documents. I then received a call that the GSM - Steve Reed sold the car to someone else. Mr. Reed left a long drawn out voicemail telling me that his deposit was received first on Friday and the salesperson I was dealing with didn't tell management he took a deposit. I saved his voicemail message to forward to the Land Rover corporate office. If Mr. Reed is telling the truth, why is it that his dealership continued to sell that same vehicle all day Saturday - trying to sell it to 2 of my husbands colleagues. This dealership does not honor their word (deposit) or business. They took my AMEX information for no reason. Mr. Reed also told me it was an out of state client that he sold the vehicle to - my question is why could he not locate a vehicle for that client? Why would you put one client over another? I left a $3,000.00 deposit. As a college professor that teaches Business Ethics and Fundamentals in Business, I will be using this dealership as an example of unethical business policies. Why take a deposit if you will sell the vehicle anyway? More

Caitlin Swords/Land Rover Greenville Caitlin Swords walked up to me as I looked at cars on the showroom floor. She spoke with poised confident and informed intelligence about the Land Rov Caitlin Swords walked up to me as I looked at cars on the showroom floor. She spoke with poised confident and informed intelligence about the Land Rover product line. Caitlin looks professional and attractive and consults with you to allow you to make a buying decision. The sales manager Don joined the negotiations and he also was very professional. The dealership is clean and well managed. I bought a month ago and all promises have been kept. More