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148 Reviews of Greentree Toyota - Service Center
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January 09, 2019
Excellent Pleasant, professional and prompt, Customer Service addressed all aspects of the service, kept me informed. Advised me of future needs, Adsvsed Pleasant, professional and prompt, Customer Service addressed all aspects of the service, kept me informed. Advised me of future needs, Adsvsed me of costs in advance More
by Casey1
Employees Worked With
Erika
January 08, 2019
Courteous and efficient Always willing to work with me to save money but keep safety a top priority. Caring, concerned, considerate, flexible scheduling, which allows me to Always willing to work with me to save money but keep safety a top priority. Caring, concerned, considerate, flexible scheduling, which allows me to wait for me vehicle, keeping my 2004 Camry going strong!!! More
by KATE
Employees Worked With
January 07, 2019
Fantastic service Everyone there is professional and service with a smile. I always feel welcome and never an issue with the work. Justin B is my man and Reed also. Everyone there is professional and service with a smile. I always feel welcome and never an issue with the work. Justin B is my man and Reed also. More
by Olive
Employees Worked With
Justin B, Reed Chatting
January 07, 2019
Great service I had a great service with my Toyota Highlander. They took care of me. The service advisor Erika checked me in and the tech took my car and before he I had a great service with my Toyota Highlander. They took care of me. The service advisor Erika checked me in and the tech took my car and before he reprogramed my camera and checked it out. I got done earlier than expected. More
by joe
Employees Worked With
Erika
January 07, 2019
Thorough and efficient Service was completed on time and on cost. My car has been serviced there since it was bought and never have I had a problem. Service was completed on time and on cost. My car has been serviced there since it was bought and never have I had a problem. More
by Mikech777
Employees Worked With
Justin Baver
January 05, 2019
Greentree is the Best Excellent quality work and excellent service--everything I want in a dealership. Have been driving Toyotas from Greentree for over 25 years, and that Excellent quality work and excellent service--everything I want in a dealership. Have been driving Toyotas from Greentree for over 25 years, and that will continue. Thank you Greentree!! More
by CoachLewis
January 05, 2019
Great work and quality and fast! The service managers are awesome and their auto center is really efficient. They also worked as fast as possible to get me out in a timely manner. The service managers are awesome and their auto center is really efficient. They also worked as fast as possible to get me out in a timely manner. More
by Yl149
Employees Worked With
Kim Schwab
January 04, 2019
Great service as always! I have been using Greentree service for over 20 years and have always had great service. Keep up the good work! Thanks for all of your help Justin! I have been using Greentree service for over 20 years and have always had great service. Keep up the good work! Thanks for all of your help Justin! More
by gc123
Employees Worked With
Justin Bavar
January 02, 2019
Excellent Justin was great. Service was excellent. I will recommend this service center. Justin kept me posted along the way. He did exactly what he said he'd Justin was great. Service was excellent. I will recommend this service center. Justin kept me posted along the way. He did exactly what he said he'd do. More
by 5048
Employees Worked With
Justin
January 02, 2019
Frame Recall Work performed: 2003 Toyota Sequoia Limited Due to a recall, replaced the frame of the vehicle Additional work was recommended by the dealer technic Work performed: 2003 Toyota Sequoia Limited Due to a recall, replaced the frame of the vehicle Additional work was recommended by the dealer technician since the SUV was in excellent condition, I thought it would be easier for the technicians to install new parts instead of rusty parts and while it was taken apart replace parts that would need to be done in the future. Keep in mind, none of the work needed to be done except the catalytic converter. Water pump, struts, shocks , 2 front axles, 2 front brake calipers, spark plugs, timing belt, bolt joints, front sway bar, transmision fluid. Catalytic converter & oxygen sensor. Repaired rust over rear weels and scratch on the front bumper. Problem with work performed: brakes we’re not bled , fluid didn’t look clear (new) when work was redone elsewhere Both brake calipers had to be replaced ( One was redone by Toyota, I had to pay again) Oxygen sensor inserted into exhaust but not attached ( missing both nuts) fell out after some time and made the check engine come on. After coming back to Toyota, I was told I needed the other catalytic converter replaced. Cost $2300 . I reattched the sensor myself for the cost of two nuts. Upon replacing the frame, Toyota scratched the rear bumper which they said they will repair. Found Some missing bolts in the engine compartment and interior was put back together in a sloppy manner. Boots on both axles cracked after 5 and 10 thousand miles ( I had to pay again) When I came to get the catalytic converter and frame done, the car had zero problems. After the repairs, I have had nothing but problems. My car was in the shop for 5 weeks, can I trust Greentree Toyota’s service that my car still has the original engine and transmission with low miles? Who knows. I tried to find out but there’s no way to verify. I was 100% satisfied with the 11 year old Sequoia (which I bought brand new) until Greentree Service touched it. I always thought I would buy another Toyota but I am ready to sell and will not buy another toyota. I contacted the Greentree Toyota Dealer, the head manager at their service and head quarters in CA, no one seems to care I left their service shop twice with bad brakes and parts that only lasted a few months. More
by Unsatisfied Customer
Employees Worked With
Tom Dibenedetto, Chris Morgado
