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148 Reviews of Greentree Toyota - Service Center
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February 17, 2019
Justin was as always extremely helpful friendly knowledgeab My experience was excellent and Justin who helped me in service is invaluable. He is one of the reasons I keep returning It is wonderful that you al My experience was excellent and Justin who helped me in service is invaluable. He is one of the reasons I keep returning It is wonderful that you always provide a loaner car. And the service is amazing More
by Karen
Employees Worked With
Justin
February 15, 2019
IM NOT HAPPY WITH THE WORK THEY DID IN MY TRUCK My experience with Toyota service was absolutely TERRIBLE, I don't usually go out of my way to write reviews but at this time I feel responsible to My experience with Toyota service was absolutely TERRIBLE, I don't usually go out of my way to write reviews but at this time I feel responsible to warn others of this horribly inefficient service. I bought a brand new Toyota tundra 2016; a great car and I was happy with it, about three months ago I realized there was water came in through the back window whenever it rained, so ON NOVEMBER 2018 I took my truck to Toyota services. At first, a lady that worked at this place told me water was infiltrating through the third brake light and they took a week to fix it but during another rainy day I had the same problem so I went back to Toyota services and Bill gave me a estimate payment of more than $1000 for fix it which I had to pay out of pocket because supposedly my guarantee did not cover that kind of damage THAT IS A FAIL FACTORY..so I left my car for 8 days and when I came back I realized that the only thing they had done was put black glue around the third brake light, a horrible work and multiple scratches around the light and whenever it rained, it would still not stop leaking inside! I, then, performed my own test and I realized that the water was not entering through the light but through the window. I then brought it back to Toyota SERVICE and Bill made an appointment with the guy who fixes the windows and told me I needed to wait for another week so that they would fix it and also repair all the other damages that they had caused, then I kept coming back to pick up my car but they actually took a month!! When I picked it up ON JANUARY 2019 I noticed that they hadn't cleaned the LIGHT and they had pasted a horrible looking dark black glue around the window and that still did not fix the damaged!!!! Altogether, this process took ONE month and it was worth nothing because it did not fix the problem. I am extremely disappointed with their work and now I see myself in the need to bring my car elsewhere to get it fixed and pay for all of these new damaged plus the old damage out of pocket. Yet, even though I had to go through this ordeal they have not offered me any solutions to this problem. I definitely would not recommend this place to anyone because of their lack of knowledge, skill or professionalism. More
by Hans
Employees Worked With
Bill Ianaccone
February 14, 2019
Justin in the service dept is the best hands down!! The service dept is the best especially Justin whom I mostly deal with and Richard as well everyone else is great as well if I can give them 100 star The service dept is the best especially Justin whom I mostly deal with and Richard as well everyone else is great as well if I can give them 100 stars I would More
by barnesave1964
Employees Worked With
Justin
February 13, 2019
Always Attentive Detected a problem, outside of normal 125K maint, had to keep trick overnight, made sure I got a 4WD loaner due to the inclement weather coming in. C Detected a problem, outside of normal 125K maint, had to keep trick overnight, made sure I got a 4WD loaner due to the inclement weather coming in. Can't be more customer attentive than that. More
by JoeB
Employees Worked With
Justin B
February 12, 2019
Toyota Tacoma I purchased a new Tacoma in October and I am very happy with my purchase and with my first service experience. I would highly recommend Greentree To I purchased a new Tacoma in October and I am very happy with my purchase and with my first service experience. I would highly recommend Greentree Toyota to my friends. More
by Bob the car buyer
Employees Worked With
Marcus Anderson
February 12, 2019
Very helpful h My tire sense light was on and two tire sensers where replaced great service and friendly staff member that help and was friendly and informative My tire sense light was on and two tire sensers where replaced great service and friendly staff member that help and was friendly and informative More
by My Boopie
Employees Worked With
Bill Ianaccone
February 09, 2019
Extremely pleasant service Outstanding customer service from the technician at the door to the sales advisor. Prompt service, and thoughtful check out by the service advisor, S Outstanding customer service from the technician at the door to the sales advisor. Prompt service, and thoughtful check out by the service advisor, Salvatore Gambino. More
by Eleanor1234
Employees Worked With
Salvatore Gambino—outstanding customer service
February 07, 2019
Quick service. Courteous service person. I have had my Prius serviced at Greentree for a long time. Always great service! Friendly and they discuss what is recommended, and get the job done I have had my Prius serviced at Greentree for a long time. Always great service! Friendly and they discuss what is recommended, and get the job done right the first time! More
by wbaker4
Employees Worked With
Reed Chatting
February 02, 2019
Dead battery Contacted Reed, he sent somebody to get me started and back to the shop. They had a loaner waiting, checked the entire electrical system, installed a Contacted Reed, he sent somebody to get me started and back to the shop. They had a loaner waiting, checked the entire electrical system, installed a new battery and I was out the door the next AM with all systems go. The temperature was hovering around 0 F. and I did not have to wait long in the freezing cold.This shop is great!!! More
by 86 Targa
Employees Worked With
Reed Chatting
January 29, 2019
Pleasant, courteous & professional. Justin Bavar is one of the great service advisor. I’ve been a Toyota fan for over 25 years. I’m been coming to this Toyota service department for the Justin Bavar is one of the great service advisor. I’ve been a Toyota fan for over 25 years. I’m been coming to this Toyota service department for the past 15 years. I continue to go there because of the advice that’s given to me from your mechanics & the service team. I might not agree on the recommendation but we respect each other. More
by davidberr01
Employees Worked With
Justin Bavar
