Greentree Toyota

Greentree Toyota Used Car Purchase I've purchased a few cars for my company using Greentree and Mike Shakro in particular. I appreciate Mikes honesty. Being with his company 20 years, I've purchased a few cars for my company using Greentree and Mike Shakro in particular. I appreciate Mikes honesty. Being with his company 20 years, this shows Mikes dedication to his company and vice versa. More

Great Experience Was greeted as soon as I walked into the dealership by a friendly front desk attendant and was directed to an available salesman Aaron Machado. I was Was greeted as soon as I walked into the dealership by a friendly front desk attendant and was directed to an available salesman Aaron Machado. I was going in to buy a 2015 Prius because my previous 2005 was getting high in miles 350,000 of them. We spoke of different options and warranties for the vehicle came to a fair price and made the deal. I can't say enough about Aaron he was very friendly helpful and informative everything went as promised even the closing with the financial department was fast and smooth. I will most likely buy my next vehicle from this dealership. Steve P More

I choose "Greentree Toyota" for service my new car.Once I serviced my car and replace engine oil it's cost 88.34. Month later I checked the oil level and I am shocked because the oil become "BLACK car.Once I serviced my car and replace engine oil it's cost 88.34. Month later I checked the oil level and I am shocked because the oil become "BLACK", after 4000 mile "Maintenance required " light on and screen shows "Replace Engine Oil" (normally until 50000 mile change oil every 5000 mile, my car is only 15000 mile). Today I realize they didn't use "Genuine Toyota Oil". More

I am a loyal client of Greentree. The prices are fair and competitive, the sales team is professional and not high pressure, and the service is excellent. I cannot say enough about the service departmen and competitive, the sales team is professional and not high pressure, and the service is excellent. I cannot say enough about the service department. Chris's team operates with integrity and does not talk down to the customer. They consistently perform quality work at a fair price, and work with the client to perform the proper services tailored to the client's needs and budget. I keep piling the miles on my Camry and it drives the same as the day i drove it home from the dealership. More

When one visits a car dealer, one ordinarily braces oneself for a challenge--- whether it be a pushed sale, a pushed upsell, or just a pushy person. Greentree's staff sensed the person that I am where oneself for a challenge--- whether it be a pushed sale, a pushed upsell, or just a pushy person. Greentree's staff sensed the person that I am where it comes to shopping for a vehicle: Car buying is a necessity-- not a thrill, cars are depreciable assets (influencing how I think about a car purchase), and car buying should not be an exhaustive negotiating experience. Where a person or where the staff can sense what is important to someone, chances are the buying experience will be extremely positive because the needs--- real or perceived--- are addressed. And, I had an extremely positive experience with Greentree. More

It was is easy to get a new car. I received the best price possible. I would recommend anyone to go there to get an automobile, price possible. I would recommend anyone to go there to get an automobile, More

I have never been so disgusted with the service at Greentree Toyota. My salesperson was friendly, however the general manager is the rudest, most unprofessional person I have ever seen. As I waited Greentree Toyota. My salesperson was friendly, however the general manager is the rudest, most unprofessional person I have ever seen. As I waited in the dealership to get my car keys since they took my car for a trade-in test drive, I overheard yelling and cursing to my salesperson. I sat there with my 4 yr old daughter as the general manager harassed my sales person, yelling at him with profanity-words that no 4 yr old should hear. I demanded my keys, told the managers they just lost a customer and stormed out. Greentree is the most selfish, unprofessional, place of business I ever visited. That day was certainly my last visit!! More

I have owned Toyota over 15 years and currently own a Camry and Hylander Hybrid. I had a problem with engine light showing up and brought the car to Greetree thinking it is the best place to fix the pro Camry and Hylander Hybrid. I had a problem with engine light showing up and brought the car to Greetree thinking it is the best place to fix the problem. I paid $110 for diagnostic charge and the recomendation was to change the A/F sensor to fix the issue. i gave the approval to change the sensor and the cost was $365.93. 3 days after the repair the engine light came on and brought the car back to Greentree for repair. Now their recommendation was to replace exhaust manifold and the estimate was $2064.00 and there was no guarantee either. I called and spoke to Customer service manager Chris Morgado and explained that i paid for the diagnosis $110.00 and paid for the repair $365.93 they recommended and if they can not fix this problem, they need to reimburse atleast 50% of what they charged me. Customer service manager Chris Morgado told me, sorry.. there is nothing he can do about it as there is no gurantee that they can fix any problem in the 1st time. Green tree advertises that you will be 100% satisfied with their work.. it is only on the paper. I called Toyota head quarters and they told me that they don't have any oversight on the local dealership. I called DMV in Connecticut and one of the people asked me why did you take the car to this dealership instead of taking it to a local garage. Beware... I recently had to purchase another car and decided to switch from Toyota to another make. Enough with Greentree Toyota. More

I purchased my last 2 cars from Greentree Toyota and would highly recommend them as a FIRST CLASS OPERATION. I also use their service department on a regular basis and have ALWAYS been treated fairly an would highly recommend them as a FIRST CLASS OPERATION. I also use their service department on a regular basis and have ALWAYS been treated fairly and respectfully. Greentree is the ONLY place to buy a quality automobile!!! More

First "new" car I ever purchased was from Greentree :) Sherry (finance) and victor (sales) walked me through each step, answered all questions, and were overall the best retail sales people Greentree :) Sherry (finance) and victor (sales) walked me through each step, answered all questions, and were overall the best retail sales people I've ever had the pleasure of dealing with! Recommend Greentree all the time!!!! When I'm ready, I will turn in my Matrix, and go again!!!! Diane Corona Oakville, CT More