Greentree Toyota

It was is easy to get a new car. I received the best price possible. I would recommend anyone to go there to get an automobile, price possible. I would recommend anyone to go there to get an automobile, More

I have never been so disgusted with the service at Greentree Toyota. My salesperson was friendly, however the general manager is the rudest, most unprofessional person I have ever seen. As I waited Greentree Toyota. My salesperson was friendly, however the general manager is the rudest, most unprofessional person I have ever seen. As I waited in the dealership to get my car keys since they took my car for a trade-in test drive, I overheard yelling and cursing to my salesperson. I sat there with my 4 yr old daughter as the general manager harassed my sales person, yelling at him with profanity-words that no 4 yr old should hear. I demanded my keys, told the managers they just lost a customer and stormed out. Greentree is the most selfish, unprofessional, place of business I ever visited. That day was certainly my last visit!! More

I have owned Toyota over 15 years and currently own a Camry and Hylander Hybrid. I had a problem with engine light showing up and brought the car to Greetree thinking it is the best place to fix the pro Camry and Hylander Hybrid. I had a problem with engine light showing up and brought the car to Greetree thinking it is the best place to fix the problem. I paid $110 for diagnostic charge and the recomendation was to change the A/F sensor to fix the issue. i gave the approval to change the sensor and the cost was $365.93. 3 days after the repair the engine light came on and brought the car back to Greentree for repair. Now their recommendation was to replace exhaust manifold and the estimate was $2064.00 and there was no guarantee either. I called and spoke to Customer service manager Chris Morgado and explained that i paid for the diagnosis $110.00 and paid for the repair $365.93 they recommended and if they can not fix this problem, they need to reimburse atleast 50% of what they charged me. Customer service manager Chris Morgado told me, sorry.. there is nothing he can do about it as there is no gurantee that they can fix any problem in the 1st time. Green tree advertises that you will be 100% satisfied with their work.. it is only on the paper. I called Toyota head quarters and they told me that they don't have any oversight on the local dealership. I called DMV in Connecticut and one of the people asked me why did you take the car to this dealership instead of taking it to a local garage. Beware... I recently had to purchase another car and decided to switch from Toyota to another make. Enough with Greentree Toyota. More

I purchased my last 2 cars from Greentree Toyota and would highly recommend them as a FIRST CLASS OPERATION. I also use their service department on a regular basis and have ALWAYS been treated fairly an would highly recommend them as a FIRST CLASS OPERATION. I also use their service department on a regular basis and have ALWAYS been treated fairly and respectfully. Greentree is the ONLY place to buy a quality automobile!!! More

First "new" car I ever purchased was from Greentree :) Sherry (finance) and victor (sales) walked me through each step, answered all questions, and were overall the best retail sales people Greentree :) Sherry (finance) and victor (sales) walked me through each step, answered all questions, and were overall the best retail sales people I've ever had the pleasure of dealing with! Recommend Greentree all the time!!!! When I'm ready, I will turn in my Matrix, and go again!!!! Diane Corona Oakville, CT More

I've been shopping around on and off for a few years and the folks at green tree have always been patient and kind and have provided the best service both in the showroom and in the service department. I've the folks at green tree have always been patient and kind and have provided the best service both in the showroom and in the service department. I've even brought my non-Toyota vehicles to their service center because the work is quality and the prices are very competitive. More

I have a Toyota corolla now and prior to that I had a Toyota Rav4 and both vehicles were purchased with Sherri at Greentree Toyota in Danbury, CT. I also went to Sherri in the purchase of 4 Toyota prius Toyota Rav4 and both vehicles were purchased with Sherri at Greentree Toyota in Danbury, CT. I also went to Sherri in the purchase of 4 Toyota prius' for the company I work for. Sherri was and is always very accommodating and very professional as well as all the employees at Greentree. Thanks Greentree for great service and being there not only as a professional but also as a friend! More

I had an excellent experience. It was by far, the easiest vehicle purchase I have ever made. I have used the service department and they exceeded all of my expectations. I would highly recommend this dealer vehicle purchase I have ever made. I have used the service department and they exceeded all of my expectations. I would highly recommend this dealer to my friends and family. More

I am writing to rate on the service department. After being a satisfied customer here for years for my two Toyota vehicles, I will NEVER return to this service facility. While they are very willing to l being a satisfied customer here for years for my two Toyota vehicles, I will NEVER return to this service facility. While they are very willing to loan you a vehicle while yours is serviced, beware about being honest if you happen to get a minor scratch in the paint on the loaner. They tried to charge me a ridiculous amount for a knick in the paint. I will give them credit that after a bit of negotiating, I was not charged. However, my vehicle had to return twice for additional service for the same problem. The second loaner we had for a few weeks, because the part needing repair took an extremely long time to be ordered and received. We were told it was coming from Japan, then Kentucky. I'm not sure where this part ended up coming from. After having the loaner for over 2 weeks, Greentree reported it stolen and I was detained by Brookfield Police which was quite an inconvenience and unnerving for my 2 children. One would think that they would have had proper documentation of who their vehicles were loaned to. But that was not the case. They didn't know who they had loaned this particular vehicle to, and therefore reported it as stolen. We never received a phone call afterwards with an apology! After waiting over 5 weeks for our van to be repaired and being accused of a felony, we were refused any discount on the over $700 bill for service! Beware of Greentree Toyota...use with caution. More

Have used Greentree for service on 2 Toyota Camry's and have always felt they went above and beyond the call of duty. They even synched up my Bluetooth connection with a new Blackberry (not an easy task wi have always felt they went above and beyond the call of duty. They even synched up my Bluetooth connection with a new Blackberry (not an easy task with Camry's). Justin has been there many years and is great, but the entire team is is great to work with. I am in there every 5,000 miles for check-up's. More