Greentree Toyota

Great Customer Service Reed was very helpful and kept us informed of everything. Steve was very diligent in diagnosing potential problems and making our old car like new aga Reed was very helpful and kept us informed of everything. Steve was very diligent in diagnosing potential problems and making our old car like new again! More

Busy place This must be the busiest place for service of all dealerships in Fairfield County. I called at 2:15 this afternoon and was told I would be contacted b This must be the busiest place for service of all dealerships in Fairfield County. I called at 2:15 this afternoon and was told I would be contacted by the next available service rep. It is now three hours later and obviously no service reps are yet available. What a great place really busy? More

Mike and Jose where awesome Your staff was great and helpful and mike deserves 10 across the board. Jose worked hard to find me the best rate and the it only took one day Your staff was great and helpful and mike deserves 10 across the board. Jose worked hard to find me the best rate and the it only took one day More

2018 4Runner I leased a 2018 4runner. We traded in our 2016 4-Runner. We love the car. The dealership was very helpful and friendly. Jose made all the financial pa I leased a 2018 4runner. We traded in our 2016 4-Runner. We love the car. The dealership was very helpful and friendly. Jose made all the financial paperwork a breeze. Thanks to all. More

Great Service Reed was great. He kept me informed about my car. He explained what services I may need on my next service appointment. He is credit to your organi Reed was great. He kept me informed about my car. He explained what services I may need on my next service appointment. He is credit to your organization. The best service rep I have dealt with at Greentree Toyota. More

Professional/Informative/Knowledgeable Sal was informative and knowledgeable as to what had to be serviced in our car and kept me informed of the progress and when the car would be ready t Sal was informative and knowledgeable as to what had to be serviced in our car and kept me informed of the progress and when the car would be ready to be picked up. It is a pleasure dealing with people who really strive to want to please and satisfy there customers. More

A 4.5 star review Overall, I have had great experiences with Greentree service. I have learned to come prepared for a wait. They have WiFi, so I bring my iPad and I bri Overall, I have had great experiences with Greentree service. I have learned to come prepared for a wait. They have WiFi, so I bring my iPad and I bring a book, just in case. There’s free coffee you brew in a machine in the waiting room. In the reception area there are vending machines. The toilet is easily accessible. There is a separate room for those who bring children and another room for watching the tv. The seats are comfortable and there are side tables placed between a few of them. There is also a dedicated computer area. I am always processed within 5 minutes of my scheduled appointment. The services/repairs are performed in a reasonable amount of time and the contact employee keeps me in the loop about what has been found, what will be done, and what has been completed. Recommendations for additional service was made, the reason for it, and the urgency of the need for it. There was no pressure to have it done at that time or to immediately schedule it. I had two coupons, and the rep took the time to do the math and figure out which coupon would save me the most. So why not five stars? My customer service rep was friendly, polite, and professional. But she seemed to lack some knowledge about what I considered basic car functions. This led to a miscommunication that added to my wait time, although not to the cost. Also, when I went to drive my car out of the parking space, it wouldn’t start. They key had been misplaced and it took 10 minutes to find it. Mistakes happen and it’s a very busy place, but I was anxious to get going to my next appointment. Would I go back even though there are several service stations within a few minutes from my home and it takes me over half an hour to get to Greentree? xxxx, yeah. More

Easy oil change! Reed made this a quick & easy oil change. I appreciated his help and service. We were also able to add a couple of filter changes in only a few more m Reed made this a quick & easy oil change. I appreciated his help and service. We were also able to add a couple of filter changes in only a few more minutes. More

Lease on Toyota Corolla We felt that Joe Cosgrove was a very knowledgeable salesperson. It seemed as though he really knew the product and was friendly, approachable and easy We felt that Joe Cosgrove was a very knowledgeable salesperson. It seemed as though he really knew the product and was friendly, approachable and easy to work with. We appreciated his low key, low pressure sales approach, and out of it we got a car that we love. More

Attentive staff and great customer service The employees I worked with were friendly, helpful and attentive. Each of them made the experience enjoyable. Sal in service is always kind, court The employees I worked with were friendly, helpful and attentive. Each of them made the experience enjoyable. Sal in service is always kind, courteous and willing to help in any way. More