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Greene Ford Company - Service Center

Gainesville, GA

4.6
320 Reviews

320 Reviews of Greene Ford Company - Service Center

Sort by
August 06, 2022

They under promised and over delivered! Got my vehicle back sooner than expected. Quality customer service and great work. More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cooper Carmichael
Report | Print
Aug 07, 2022 -

Greene Ford Company responded

Thank you for choosing Greene Ford Company, Mike, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Blain Latty Service Manager blainlatty@hotmail.com

Helpful
August 03, 2022

As always, Greene Ford did a wonderful job and told me upfront what was happening during my Escape service appointment. I highly recommend them! More

by billspence1936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cooper Carmichael
Report | Print
Aug 04, 2022 -

Greene Ford Company responded

Bill, Thanks for sharing your thoughts about your experience with Greene Ford Company. We appreciate your business and hope to see you again soon! Blain Latty Service Manager blainlatty@hotmail.com

Helpful
July 29, 2022

Did a great job on my service. Prompt and courteous and did what they promised. More

by jcmullis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grover Young, Cooper Carmichael
Report | Print
Aug 01, 2022 -

Greene Ford Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Greene Ford Company. Blain Latty Service Manager blainlatty@hotmail.com

Helpful
July 24, 2022

Had the oil changed while I waited and it was completed in a very reasonable time. More

by wechols
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2022 -

Greene Ford Company responded

Thank you for your business and this review. We're happy to hear Sean and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Blain Latty Service Manager blainlatty@hotmail.com

Helpful
July 08, 2022

Steve is always awesome and very friendly. Goes above and beyond. Everyone is very friendly. Best service dept I’ve been in. More

by hramirez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve , Cooper Carmichael
Report | Print
Jul 08, 2022 -

Greene Ford Company responded

Thank you for the kind words for Steve and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Blain Latty Service Manager blainlatty@hotmail.com

Helpful
July 01, 2022

Good service done in a timely fashion. All the personnel at the service department we friendly and knowledgeable More

by joey33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cooper Carmichael
Report | Print
Jul 05, 2022 -

Greene Ford Company responded

Joey, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Greene Ford Company. Please don't hesitate to reach out if you need anything else. Blain Latty Service Manager blainlatty@hotmail.com

Helpful
June 28, 2022

Excellent and speedy service. Bought my Expedition Max from Greene Ford and will return to get it serviced when needed. More

by emlnet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cooper Carmichael
Report | Print
Jun 29, 2022 -

Greene Ford Company responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Blain Latty Service Manager blainlatty@hotmail.com

Helpful
June 24, 2022

Great service very curious staff very professional will return for service and repair when needed. Thanks More

by jcw2430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2022 -

Greene Ford Company responded

We appreciate your business and our team looks forward to serving you again soon! Blain Latty Service Manager blainlatty@hotmail.com

Helpful
June 03, 2022

They are always courteous and work and communication is very good.Even though there are closer service centers I trust Greene Ford . More

by ERGLADIATOR1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cooper Carmichael
Report | Print
Jun 04, 2022 -

Greene Ford Company responded

Thank you for choosing Greene Ford Company. We appreciate your feedback and great rating. We're glad we were able to help, and we hope to see you again! Blain Latty Service Manager blainlatty@hotmail.com

Helpful
May 23, 2022

Needed a manufacturer recall completed and new Greene Ford would make it easy. Steve scheduled the vehicle for an inspection, ordered the necessary updated parts, and had it ready to go in no time. Dea More

by LegacyDentist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Bullister
Report | Print
May 23, 2022 -

Greene Ford Company responded

Thanks for sharing your thoughts about your experience with Greene Ford Company. Blain, Sean, and Steve appreciate your business and hope to see you again soon! Blain Latty Service Manager blainlatty@hotmail.com

Helpful
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