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Greene Ford Company - Service Center

Gainesville, GA

4.6
330 Reviews

330 Reviews of Greene Ford Company - Service Center

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November 16, 2022

They keep you well informed as to status of your vehicle service. The employees are very friendly. More

by merlefreeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Greene Ford Company responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Blain Latty Service Manager blainlatty@hotmail.com

November 12, 2022

Muy buen servicio gracias por su trabajo no muy amables pero ay pasa ojalá sigan mejorando gracias.. More

by luiszam4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
2.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Greene Ford Company responded

Thank you for choosing Greene Ford Company, Luis. We appreciate your business and hope to see you again soon. Blain Latty Service Manager blainlatty@hotmail.com

November 12, 2022

The Service Department Staff is all out to get your service work done at GREEN FORD. Their top notch Service managers work with you for your automotive needs and your related needs as well. Th More

by EL.STUART.DMMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Bollester, Service Writer
Nov 13, 2022 -

Greene Ford Company responded

Thank you for taking the time to leave this fantastic five-star review for our service department! We look forward to sharing your compliments with our crew. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help. Blain Latty Service Manager blainlatty@hotmail.com

November 07, 2022

Great service! They diagnosed my problem and had me back on the road relatively quickly despite being very busy. Very professional and courteous service! More

by jennibsn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Greene Ford Company responded

Thank you for choosing Greene Ford Company. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Blain Latty Service Manager blainlatty@hotmail.com

November 02, 2022

Service did not fix the problem. They simply pulled the broken piece out and said it was fixed. Also, when I asked about a fee on my bill, 2 people told me it was for a service I did More

by Reesedog1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Whitmire
2.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Greene Ford Company responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Michael Greene General Manager michael.greene@greeneford.net

November 01, 2022

Thank you, it was a terrific experience. they really have something going on right at Greene Ford! More

by TRELLIS7777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Greene Ford Company responded

Thanks for sharing your thoughts about your experience with Greene Ford Company. We appreciate your business and hope to see you again soon! Blain Latty Service Manager blainlatty@hotmail.com

October 27, 2022

Jason got me in and fixed my problem. Very nice and knowledgeable. This is best service Dept I’ve ever dealt with. Thank y’all for going the extra mile! More

by cathymorrispruitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2022 -

Greene Ford Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Greene Ford Company. Blain Latty Service Manager blainlatty@hotmail.com

October 26, 2022

Awesome place to do business with, I gladly make the drive from Atlanta to buy and service all of my vehicles! More

by JBENNETT39110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Raper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mulkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Agnew, Jeremy Shaffner
Oct 26, 2022 -

Greene Ford Company responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Blain Latty Service Manager blainlatty@hotmail.com

October 22, 2022

The service department at Greene Ford is the absolute best! These folks have always gone above and beyond to take care of my car. The staff is friendly and continually informs me about what's going on More

by bargem18
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2022 -

Greene Ford Company responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Blain Latty Service Manager blainlatty@hotmail.com

October 21, 2022

I had to call to find out what was wrong no body called me everything else was great More

by sieferdragon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
4.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2022 -

Greene Ford Company responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Blain Latty Service Manager blainlatty@hotmail.com

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