Greene Ford Company - Service Center
Gainesville, GA
330 Reviews of Greene Ford Company - Service Center
I needed The Works package done and new tires for my old truck, but I didn’t need to look any further than the Greene Ford Service Department. Time and again they’ve provided my family the best deal on tir truck, but I didn’t need to look any further than the Greene Ford Service Department. Time and again they’ve provided my family the best deal on tires and service, far and above any dealership we’ve ever dealt with. Steve Bullister got me fixed up as usual, going beyond my expectations, and had the technician (Mr. Garcia) provide my truck a safe and secure contact to the road. Ms. Medina greeted me with her beautiful smile and kind words which always make paying for services so pleasant. My truck may be old, but she looks fantastic and those folks keep her running even better than she looks. Thank you all again! More
Great service and a friendly staff. great job in keeping me updated with the status of my repair. great job in keeping me updated with the status of my repair. More
i scheduled a 60k service for my super duty several weeks in advance and arranged to leave the vehicle first thing in the morning for the entire day. I was told this could all be done that day. I dropped of in advance and arranged to leave the vehicle first thing in the morning for the entire day. I was told this could all be done that day. I dropped of the vehicle Sunday afternoon with a 7:30a monday morning appointment and left keys in drop box. I was notified at 10:30a monday that the oil change and fuel filters were done, but they did not have time for diffs, t-case, trans, and brake flush. I was a bit surprised because the ENTIRE point of this service was to address those items. I told the service rep to do as much as possible within the day and i would pick up the vehicle after business hours and schedule the rest for a later date. The rep called me back and said they did not have time for any of that and my truck would be ready for pickup in 30 minutes. This was horribly disappointing to be quite honest. As a service provider myself, i cannot imagine doing this to one of my clients. Even though Greene is 5 minutes away it is hard for me to consider doing any additional business moving forward. More
This visit was for regular service and recalls. They were friendly and accommodating and finished within a reasonable time. I plan to continue using them. They were friendly and accommodating and finished within a reasonable time. I plan to continue using them. More
Steve in service is always wonderful. Never disappointed. Main reason I stay with Ford. Service is very important when owning a vehicle Never disappointed. Main reason I stay with Ford. Service is very important when owning a vehicle More
The service department and the sales department are very capable and efficient in their operations. capable and efficient in their operations. More
had head light assembly replaced, went smoothly and with the use of the ford pass points very reasonable, staff very nice. Lady at pay window very helpful the use of the ford pass points very reasonable, staff very nice. Lady at pay window very helpful More
Had a appointment at 130 took 2 hours for a oil change a little to long the staff is not to friendly little to long the staff is not to friendly More
After 16 years and 110K+ miles we had an actual engine issue. The #2 injector failed, triggering the Check Engine Light. Took it to Steve at Greene Ford’s service department and their service tech (Diep issue. The #2 injector failed, triggering the Check Engine Light. Took it to Steve at Greene Ford’s service department and their service tech (Diep Nguyen) advised, ordered replacement parts, and had it back like new in 48 hours at a very reasonable cost. She’s purring like a kitten and as good as she rolled off the assembly line! All thanks to the great folks at Greene Ford’s service department. More