Greene Ford Company - Service Center

Great courtesy and professionalism by all I came in contact Great courtesy and professionalism are always spot on which I appreciate very much. The only downer was that I showed up for an oil change and tire r Great courtesy and professionalism are always spot on which I appreciate very much. The only downer was that I showed up for an oil change and tire rotation at 9:20 a.m. for a 9:30 appointment and the car wasn't ready until 10:40 a.m. More

Expert, Courteous & Ethical Sean Whitmire was at his usual most excellent service. He kept track of all the concerns and with the rest of the service staff covered them all succe Sean Whitmire was at his usual most excellent service. He kept track of all the concerns and with the rest of the service staff covered them all successfully in one day. He got me a ride home an then back the next day with Rick who is a very fine fellow and a very safe driver. The telephone receptionist was very polite and helpful in directing several calls. Everything went smoothly on check in one day and check out the next day. More

Let's all get on the same page I was greeted warmly, but from there things seemed to go downhill a little. When I told the service writer my name he put it into the computer it seem I was greeted warmly, but from there things seemed to go downhill a little. When I told the service writer my name he put it into the computer it seemed from the expression on his face that I wasn't in there system as having made an appointment and he had to ask one of the other guys where he needed to look to find the part that should have been set in the drawer behind him. I hope the part was actually installed. More

Excellent customer service experience and quick turn around They did a great job from being greeted upon my arrival to following up when the job was complete. They even provided me a loaner car! They did a great job from being greeted upon my arrival to following up when the job was complete. They even provided me a loaner car! More

Service Made the appointment on line (very easy to do) for the works on my F150. They did a great job and it didn't take the long. Nice clean waiting room t Made the appointment on line (very easy to do) for the works on my F150. They did a great job and it didn't take the long. Nice clean waiting room to sit in while my truck was being serviced. Kept me up to date on whats going on and when they had to do some extra work cane out and talked to me first. Everyone was nice to deal with. More

Disappointing We took the F-350 in for routine service and 2 new tires on Monday 10/8/18. On 10/10/18, one of the tires was flat. Multiple sensor lights on the dash We took the F-350 in for routine service and 2 new tires on Monday 10/8/18. On 10/10/18, one of the tires was flat. Multiple sensor lights on the dashboard were lit up for low tire pressure, flat tire, etc. So the truck was out Monday and now again Weds. That means we have gotten no work done for 2 days and this is a 2017 model. We should not be having any trouble out of a truck that is barely 2 years old. Thank you. More

WORTH THE WAIT We brought our edge in for service, it did take about an hour and fifteen minutes. However The waiting room was comfortable... Sean was great keeping We brought our edge in for service, it did take about an hour and fifteen minutes. However The waiting room was comfortable... Sean was great keeping us updated. More

Great job huys Always have a great experience with the servicr department. Sean always friendly and helpful. No matter what the need Sean and Blain are ready to help Always have a great experience with the servicr department. Sean always friendly and helpful. No matter what the need Sean and Blain are ready to help More

I can trust them I have been doing business with Green Ford for about nine years. They are very professional, courteous and trustworthy that is huge in my book. Sean I have been doing business with Green Ford for about nine years. They are very professional, courteous and trustworthy that is huge in my book. Sean is the best! More

Oil pan replacement From diagnosis to resolution the maintenance group did a very professional job. Sean was his normal efficient and professional self. I have dealt with From diagnosis to resolution the maintenance group did a very professional job. Sean was his normal efficient and professional self. I have dealt with Sean and Blain for years and trust them completely. More