Greene Ford Company - Service Center

Expedition routine oil change & service Service normally takes until lunch if you drop your vehicle off the night before. Thank you Greene Ford for making this an easy process. Happy Thanksg Service normally takes until lunch if you drop your vehicle off the night before. Thank you Greene Ford for making this an easy process. Happy Thanksgiving! More

Horrible Customer Service Absolutely loved the sales team when we purchased our F150 after moving into the area. We discovered an issue with our vehicle and scheduled an appoi Absolutely loved the sales team when we purchased our F150 after moving into the area. We discovered an issue with our vehicle and scheduled an appointment (also to fix a recall issue). Dropped truck off and my wife was given a courtesy ride to work and was told it would take a couple of hours for the repair. This is why we have had ford trucks for over 30 years because of this customer service everywhere we have lived. After waiting over FIVE hours with no call from the service department, we were informed that they couldn't figure out the issue and they would need to keep the truck. Perfectly fine until we were advised we could not have a loaner and we would have to pay for a rental from them. In multiple states, with multiple ford service locations this was a first. Needless to say we will no longer use Greene Ford for any reason. Sorry Grover, we looked forward to working with you in January. More

Excellent service everything was done in a timely manner. Service advisor is doing his job above a beyond his scope of duties. He is very friendly. service everything was done in a timely manner. Service advisor is doing his job above a beyond his scope of duties. He is very friendly. More

Friendly and fast service dept.! Blaine & company were fast and professional, and the courtesy car driver was very polite and prompt. Not the first time I've used the service departme Blaine & company were fast and professional, and the courtesy car driver was very polite and prompt. Not the first time I've used the service department, and I could not be any happier! More

Excellent Service Every Time! Took our car in after a small leak appear inside the floorboard of the wife’s Flex during a trip through the car wash and Doug, Blaine, and the techs Took our car in after a small leak appear inside the floorboard of the wife’s Flex during a trip through the car wash and Doug, Blaine, and the techs jumped right on it to find it, fix it, and get it back in our hands 100%, jiffy quick. Best Service Department in N GA! More

Oil Change and Brake Repair Service advisor did not ask if I wanted the "Works" at the time of write up. I stated I only needed an oil change. Tires did not need rotating, just h Service advisor did not ask if I wanted the "Works" at the time of write up. I stated I only needed an oil change. Tires did not need rotating, just had them rotated. Did have my front brakes repaired based on the service advisor's recommendation. Problems with the Ford Rewards credit ($24.74) and the complimentary oil change were negated by service management. I was surprised, maybe the brake repair price could have been reduced by $25.00. I've spent a lot of money at Greene Ford in the last 12 1/2 years in repairs. More

Service Appointment was scheduled and the work performed in a timely fashion the service area was clean and the staff very friendly and knowledgeble. Overall Appointment was scheduled and the work performed in a timely fashion the service area was clean and the staff very friendly and knowledgeble. Overall good experience More

One Stop Shop This is a place you can get great customer service and GOOD prices when you are ready to buy your next Truck and steel get the SAME service after you This is a place you can get great customer service and GOOD prices when you are ready to buy your next Truck and steel get the SAME service after you buy your Truck in the service and sales department More

Trustworthy staff I've been going to Greene Ford for over 10 years now for my regular oil changes and maintenance. The staff are friendly, knowledgeable, and trustworth I've been going to Greene Ford for over 10 years now for my regular oil changes and maintenance. The staff are friendly, knowledgeable, and trustworthy! More

Nails in tire I had low air pressure in one tire. Turns out, there were two nails in the tire. I went mid-afternoon to Greene Ford. They were busy but found the I had low air pressure in one tire. Turns out, there were two nails in the tire. I went mid-afternoon to Greene Ford. They were busy but found the problem and patched my tire. I waited for 1.5 hours and was charged $22. Now I can safely go on my road trip tomorrow. More