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Greene Ford Company - Service Center
Gainesville, GA
335 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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335 Reviews of Greene Ford Company - Service Center
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December 18, 2018
My review I already completed a (glowing, highly complimentary) review on our recent service visit. I can hardly wait for the Takata airbag to come (which appar I already completed a (glowing, highly complimentary) review on our recent service visit. I can hardly wait for the Takata airbag to come (which apparently threatens with "death or maiming" anyone who sits in the passenger's front seat) to be replaced by Ford. We love our 2012 Ford Fusion -- (known to us a "Red Fred") -- but we grow weary with the lack of a product safety recall part apparently long over-due. More
by johnjr1
Verified CustomerEmployees Worked With
December 11, 2018
Good customer service Kind of a hassle having to make appointments for oil change. Wait time was acceptable. Everyone I encountered was friendly. Waiting area is accepta Kind of a hassle having to make appointments for oil change. Wait time was acceptable. Everyone I encountered was friendly. Waiting area is acceptable. Thanks More
by dopowers
Employees Worked With
November 28, 2018
10,000 mile service Have been doing service at Greene Ford for years. I dropped my car off since I did not have an appointment. It was ready when I got back from lunch. Have been doing service at Greene Ford for years. I dropped my car off since I did not have an appointment. It was ready when I got back from lunch. More
by Kim kim
Employees Worked With
Blain
November 19, 2018
professional, quick, and as promised. Greene Ford is the only who has turned a wrench on my car. It's 10 years old and still going strong. Great service Department. Greene Ford is the only who has turned a wrench on my car. It's 10 years old and still going strong. Great service Department. More
by tdbrown1
November 17, 2018
The 30000 check Been driving a 2017 Fusion. Time came for the "big" check up. Email reminders from Ford were helpful and the service at the Gainesville dealership was Been driving a 2017 Fusion. Time came for the "big" check up. Email reminders from Ford were helpful and the service at the Gainesville dealership was first rate. Price was shared prior to service and there were no surprises requiring additional work. Even provided a ride back home after dropping off the car@ More
by TJAEGER51
Employees Worked With
Service center
November 15, 2018
Expedition routine oil change & service Service normally takes until lunch if you drop your vehicle off the night before. Thank you Greene Ford for making this an easy process. Happy Thanksg Service normally takes until lunch if you drop your vehicle off the night before. Thank you Greene Ford for making this an easy process. Happy Thanksgiving! More
by serve1958
November 15, 2018
Horrible Customer Service Absolutely loved the sales team when we purchased our F150 after moving into the area. We discovered an issue with our vehicle and scheduled an appoi Absolutely loved the sales team when we purchased our F150 after moving into the area. We discovered an issue with our vehicle and scheduled an appointment (also to fix a recall issue). Dropped truck off and my wife was given a courtesy ride to work and was told it would take a couple of hours for the repair. This is why we have had ford trucks for over 30 years because of this customer service everywhere we have lived. After waiting over FIVE hours with no call from the service department, we were informed that they couldn't figure out the issue and they would need to keep the truck. Perfectly fine until we were advised we could not have a loaner and we would have to pay for a rental from them. In multiple states, with multiple ford service locations this was a first. Needless to say we will no longer use Greene Ford for any reason. Sorry Grover, we looked forward to working with you in January. More
by smathis
Employees Worked With
Doug Parisi
November 12, 2018
Excellent service everything was done in a timely manner. Service advisor is doing his job above a beyond his scope of duties. He is very friendly. service everything was done in a timely manner. Service advisor is doing his job above a beyond his scope of duties. He is very friendly. More
by DEAN.KORST
Employees Worked With
November 09, 2018
Friendly and fast service dept.! Blaine & company were fast and professional, and the courtesy car driver was very polite and prompt. Not the first time I've used the service departme Blaine & company were fast and professional, and the courtesy car driver was very polite and prompt. Not the first time I've used the service department, and I could not be any happier! More
by JAMMER4
Employees Worked With
November 08, 2018
Excellent Service Every Time! Took our car in after a small leak appear inside the floorboard of the wife’s Flex during a trip through the car wash and Doug, Blaine, and the techs Took our car in after a small leak appear inside the floorboard of the wife’s Flex during a trip through the car wash and Doug, Blaine, and the techs jumped right on it to find it, fix it, and get it back in our hands 100%, jiffy quick. Best Service Department in N GA! More
by LegacyDentist
