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Greene Ford Company - Service Center

Gainesville, GA

4.6
335 Reviews

335 Reviews of Greene Ford Company - Service Center

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April 23, 2019

Service done right I had the unpleasant surprise of a check engine illumination. Nick was my service advisor. While the time to repair wasn’t great (in shop for 27 days) More

by stephenlester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
May 02, 2019 -

Greene Ford Company responded

Thank you Mr Lester for the nice review. 27 days is a long time to wait for a vehicle, and hopefully the issue is resolved. We look forward to helping with your vehicle needs in the future.

April 23, 2019

Friendly, trustworthy staff, but wait times sometimes long I've been using Greene Ford for my auto service for 14 years and love them. The staff are always friendly and helpful. They don't try to upsell custo More

by KHOLLAND2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2019 -

Greene Ford Company responded

Thank you for the nice review of our service department. Scheduling an appointment can definitely help with the wait times, But we will always strive to get you in and out as soon as possible!

April 23, 2019

Great staff always a pleasure to deal with. I have been going there for 20 years. Would highly recommend for service or sales. Thank you Greene Ford. . More

by brock8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 02, 2019 -

Greene Ford Company responded

Thank you for the awesome review! We are glad you had a great experience!

April 14, 2019

Make an appointment We have to wait a few days for non emergency work but it is worth it. We brought our 17 and 19 ford escapes for diagnostics and both times they found More

by harrycase2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2019

Staff helpful and friendly Staff made me feel welcomed and the work was very satisfactory. Would recommend this company to my friends. Wait time was a little long but good work. More

by eulablackwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2019

Great Service and Quick My 15k service was expected to take as much as +2 hours, but was completed in 1 hour time. The process was very smooth and the waiting area was clean, More

by james.thornton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greene
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2019

SOLID SERVICE I am very happy with my service at Greene Ford. They accommodated my request for oil change without an appointment on a Friday afternoon visit. I wi More

by khoitennies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diep
March 21, 2019

Oil change Quick and professional. Greene is always top notch!! Would recommend without hesitation. Thank you again for keeping my truck in perfect working order More

by msvetter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Greene Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2019

Great service Honest and dependable! Had my car ready faster than expected. I would recommend this service center for anything your car needs. I’ve been doing busin More

by bryanlanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
March 11, 2019

Easy in and out! Getting routine service at Greene is so easy and thorough. Drop it off in the morning and pick it up at lunch, ready to go. Everyone is so helpful a More

by LegacyDentist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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