Greene Ford Company - Service Center

Service Got my car back in an hour. Sean was friendly as always. Ticket was handled well when I paid. Able to pay with FordPass. Good experience Got my car back in an hour. Sean was friendly as always. Ticket was handled well when I paid. Able to pay with FordPass. Good experience More

Awesome Experience: My experience has been Awesome. My experience has been Awesome. I was hunting for a great dealership in Gainesville that I could trust. The Green Ford Company is a great company with My experience has been Awesome. I was hunting for a great dealership in Gainesville that I could trust. The Green Ford Company is a great company with fast, good service. I couldn't be happier with the service I received. More

EXCELLENT SERVICE!!! THANK YOU!!! I was treated kindly & will be back for my next service. They had my vehicle ready to go in less than 1 hour. THANK YOU I was treated kindly & will be back for my next service. They had my vehicle ready to go in less than 1 hour. THANK YOU More

Service very good/labor high. Service was good however labor was high. Needs to communicate better with customers. Did not keep me informed on a daily basis. The bill was high. Service was good however labor was high. Needs to communicate better with customers. Did not keep me informed on a daily basis. The bill was high. More

Went Over and Beyond I wanted to recognize Ken in Parts and Blaine and Sean in the Service Dept. I took my car to a local car wash and my Antenna/GPS Cover was ripped off. I wanted to recognize Ken in Parts and Blaine and Sean in the Service Dept. I took my car to a local car wash and my Antenna/GPS Cover was ripped off. I was not able to drive my car to avoid the rain getting into the electrical components of the antenna until it was repaired. Ken ordered my part ASAP, and arranged to have it painted then Blaine was able to get the service part of the work done sooner that we anticipated. I really feel that they went over and beyond to help me get my car back as soon as possible. I would recommend that entire team to anyone. The service dept was a large part in my decision to buy a Ford and they have done a great job. More

Excellent, once again!! Brought car in for a check up on alternator. Quick, efficient snd friendly as usual. Always easy to work with and no hassle getting and was done on Brought car in for a check up on alternator. Quick, efficient snd friendly as usual. Always easy to work with and no hassle getting and was done on time. Thank you More

Quick and easy. Got the job done quickly! Will definitely recommend to others. Greene Ford always treats me well. The service team is responsive and knows their job. Got the job done quickly! Will definitely recommend to others. Greene Ford always treats me well. The service team is responsive and knows their job. More

Great customer service I went in for an oil change got my 2012 Mercedes I bought there and we had a disagreement on the pricing of the oil change. Fulton was very nice and I went in for an oil change got my 2012 Mercedes I bought there and we had a disagreement on the pricing of the oil change. Fulton was very nice and accommodating and explained why there was a discrepancy and took care of the issue yo my total satisfaction More

Greene Ford refuses to honor warranty Greene Ford replaced a faulty engine in my car while still under Powertrain warranty. Now only 19 months later that motor is bad and will have to be r Greene Ford replaced a faulty engine in my car while still under Powertrain warranty. Now only 19 months later that motor is bad and will have to be replaced, ($6000.00+ at my cost)! Either Ford Motors has turned out a bad engine design or their QA team needs retaining! More