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Greene Ford Company - Service Center

Gainesville, GA

4.7
341 Reviews

341 Reviews of Greene Ford Company - Service Center

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November 18, 2019

Service at its best Big city dealer, small town hospitality. It's the guys here that make bringing my truck here easy. Make an appointment, and I'm in and out. It's gr More

by rkstr.abm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Roberts, Fulton Arrington
Nov 18, 2019 -

Greene Ford Company responded

Hi, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience and quick service, and it's great to know we are living up to that! We appreciate your loyalty to Greene Ford and look forward to being of assistance whenever you need us. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

November 04, 2019

Remote keyless entry replacement Blane was very helpful and the tech was quick to replace. Others were too. Lounge was clean and warm. Hwe'relp was not immediate. One was on phone but More

by janicepres09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Greene Ford Company responded

Thank you for the great feedback! We're glad to hear that you found Blane to be helpful and that you had a positive experience at our service department. We appreciate your business and hope to see you again at Greene Ford! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

October 18, 2019

Greene Ford Service is THE BEST! Our car needed a routine maintenance service and a small warranty item before heading out on vacation, but couldn’t pick it up until after closing. T More

by LegacyDentist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Bullister
Oct 20, 2019 -

Greene Ford Company responded

Thank you for the kind thoughts and five-star rating regarding your recent experience with our service department! It is great to know that your service went smoothly and that you were able to enjoy your vacation. We hope to see you back again in the future for any additional vehicle maintenance! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

October 02, 2019

Brake device and oil change The Service Desk was very helpful in helping me get the services I needed. I would recommend Green ford to my friends for their vehicle service needs. More

by dusty.tench
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Arrington
Oct 02, 2019 -

Greene Ford Company responded

Thanks so much for the kind words and recommendation. Look forward to seeing you again. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

October 02, 2019

Service Blain always helps us out when we bring our cars in for service. There are so many different brands of vehicles but we choose Ford because of Greene F More

by fredjeffreyagnew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Hughes
Oct 03, 2019 -

Greene Ford Company responded

Hi Fred: We are very pleased to hear that your experience with our service department was such a positive one. It's great to hear you confirm that Blain helped make your visit a positive one. We look forward to seeing you whenever your need arises. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

September 13, 2019

Oil change Not only was the oil and filter changed, but the lug nuts were worn and it was recommended that I get new lug nuts on the next oil change. This is th More

by Golf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2019 -

Greene Ford Company responded

Your review is well appreciated! It's great to hear about your excellent service experience and look forward to serving you again when the need arises. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

September 09, 2019

Service department Well, exceeded my expectations again. Greene gets you In and out, focusing on customer satisfaction. Shawn and company, goof group to work with. Love More

by greghstrickland
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Hughes
Sep 11, 2019 -

Greene Ford Company responded

Thank you for taking the time to share your experience at Greene Ford Company! Customer satisfaction is indeed our #1 priority and we're happy to hear that Sean and the service team met your expectations. We truly appreciate your kind words and hope to see you again for all your future automotive needs!

September 05, 2019

Great service The service performed on my mustang was completed quickly and went very smooth. When I first arrived I was met with a service department employee tha More

by jecrut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 05, 2019 -

Greene Ford Company responded

Thank you for your feedback! We're happy to hear that you were satisfied with your visit to our service department. Sorry that your encounter with one staff member was not up to par, we appreciate you bringing this to our attention. Please feel free to reach out if you'd like to discuss it further. We hope to see you again at Greene Ford Company! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

August 28, 2019

Another Great Service with Greene! Engine light came on prompting the visit and within moments of arrival at Greene they found the culprit and had it handled under warranty. It was als More

by LegacyDentist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
Aug 28, 2019 -

Greene Ford Company responded

We're happy to hear that your visit to the Greene Ford service department went smoothly and everything was done to your satisfaction! Great that Blain was able to find a good tire deal for you and the engine issue was resolved quickly. We hope to see you back here for any future service needs! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

August 21, 2019

So friendly and so kind! I have a good experience every time I come!I gave this rating for what I stated above. I have such a wonderful experience each time I come! Thank you More

by KARENSWAN49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I’m sorry I can’t remember the names.
Aug 21, 2019 -

Greene Ford Company responded

Thank you for the kind words, Karen. Very glad you had a wonderful experience. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

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