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Greene Ford Company - Service Center

Gainesville, GA

4.7
344 Reviews

344 Reviews of Greene Ford Company - Service Center

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December 04, 2019

Fluids, hoses, belts & plugs I brought my '04 F-150 in to have a complete change in the plugs, fluids, belts and hoses...all of them. Sean in the Service Dept. was very helpful i More

by brandken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Greene Ford Company responded

Thanks for the 5-star review! We're thrilled to hear that Sean and the technicians were able to meet your expectations and that you're happy with your service visit. Thank you for choosing Greene Ford Company! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

November 25, 2019

excellent customer srevice and quality work Excellent customer service and quality work. not much more to say, courtesy trips home and back were great - service was completed on time. All commit More

by rick.stimson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 25, 2019 -

Greene Ford Company responded

Rick, Thank you for giving Greene Ford and the opportunity to work with you. I am pleased to hear you had excellent service. Our courtesy vehicle trips are meant to help make your time at Greene a positive one for our customers. If you have anything additional questions, please reach out to me at Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

November 22, 2019

Repair of door lock My F 150 rear passenger door had become unlockable by using the automatic door locker. this was due to wet cold weather and the repair was extensive More

by Golf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
Nov 22, 2019 -

Greene Ford Company responded

Thanks so much for your great review! We're happy to know that your service appointment went well and that our technicians were able to fix the problem with your F-150's power locks. We appreciate your business and hope to see you again soon at Greene Ford! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

November 18, 2019

Service at its best Big city dealer, small town hospitality. It's the guys here that make bringing my truck here easy. Make an appointment, and I'm in and out. It's gr More

by rkstr.abm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Roberts, Fulton Arrington
Nov 18, 2019 -

Greene Ford Company responded

Hi, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience and quick service, and it's great to know we are living up to that! We appreciate your loyalty to Greene Ford and look forward to being of assistance whenever you need us. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

November 04, 2019

Remote keyless entry replacement Blane was very helpful and the tech was quick to replace. Others were too. Lounge was clean and warm. Hwe'relp was not immediate. One was on phone but More

by janicepres09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Greene Ford Company responded

Thank you for the great feedback! We're glad to hear that you found Blane to be helpful and that you had a positive experience at our service department. We appreciate your business and hope to see you again at Greene Ford! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

October 18, 2019

Greene Ford Service is THE BEST! Our car needed a routine maintenance service and a small warranty item before heading out on vacation, but couldn’t pick it up until after closing. T More

by LegacyDentist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Bullister
Oct 20, 2019 -

Greene Ford Company responded

Thank you for the kind thoughts and five-star rating regarding your recent experience with our service department! It is great to know that your service went smoothly and that you were able to enjoy your vacation. We hope to see you back again in the future for any additional vehicle maintenance! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

October 02, 2019

Brake device and oil change The Service Desk was very helpful in helping me get the services I needed. I would recommend Green ford to my friends for their vehicle service needs. More

by dusty.tench
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Arrington
Oct 02, 2019 -

Greene Ford Company responded

Thanks so much for the kind words and recommendation. Look forward to seeing you again. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

October 02, 2019

Service Blain always helps us out when we bring our cars in for service. There are so many different brands of vehicles but we choose Ford because of Greene F More

by fredjeffreyagnew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Hughes
Oct 03, 2019 -

Greene Ford Company responded

Hi Fred: We are very pleased to hear that your experience with our service department was such a positive one. It's great to hear you confirm that Blain helped make your visit a positive one. We look forward to seeing you whenever your need arises. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

September 13, 2019

Oil change Not only was the oil and filter changed, but the lug nuts were worn and it was recommended that I get new lug nuts on the next oil change. This is th More

by Golf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2019 -

Greene Ford Company responded

Your review is well appreciated! It's great to hear about your excellent service experience and look forward to serving you again when the need arises. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

September 09, 2019

Service department Well, exceeded my expectations again. Greene gets you In and out, focusing on customer satisfaction. Shawn and company, goof group to work with. Love More

by greghstrickland
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Hughes
Sep 11, 2019 -

Greene Ford Company responded

Thank you for taking the time to share your experience at Greene Ford Company! Customer satisfaction is indeed our #1 priority and we're happy to hear that Sean and the service team met your expectations. We truly appreciate your kind words and hope to see you again for all your future automotive needs!

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