Greene Ford Company - Service Center

Oil change Not only was the oil and filter changed, but the lug nuts were worn and it was recommended that I get new lug nuts on the next oil change. This is th Not only was the oil and filter changed, but the lug nuts were worn and it was recommended that I get new lug nuts on the next oil change. This is the kind of things Greene Ford is watching out for you. Very good. More

Service department Well, exceeded my expectations again. Greene gets you In and out, focusing on customer satisfaction. Shawn and company, goof group to work with. Love Well, exceeded my expectations again. Greene gets you In and out, focusing on customer satisfaction. Shawn and company, goof group to work with. Love coming to Greene for purchase and service. More

Great service The service performed on my mustang was completed quickly and went very smooth. When I first arrived I was met with a service department employee tha The service performed on my mustang was completed quickly and went very smooth. When I first arrived I was met with a service department employee that questioned me choosing the correct service for my vehicle in a very sarcastic and rude tone, after checking he said that I did select the correct service ( which I already had told him I selected before). This is the reason for the 4 star experience because every person I dealt with thereafter was very pleasant and very nice. This is a great dealership and has been great from buying my vehicle to the service but there needs to be a better first impression going into the service department. More

Another Great Service with Greene! Engine light came on prompting the visit and within moments of arrival at Greene they found the culprit and had it handled under warranty. It was als Engine light came on prompting the visit and within moments of arrival at Greene they found the culprit and had it handled under warranty. It was also time for fresh tires since original purchase and Blaine set us up with an outstanding deal on Michelin’s including a four wheel alignment. Drove out like new again! More

So friendly and so kind! I have a good experience every time I come!I gave this rating for what I stated above. I have such a wonderful experience each time I come! Thank you I come!I gave this rating for what I stated above. I have such a wonderful experience each time I come! Thank you More

Service Got my car back in an hour. Sean was friendly as always. Ticket was handled well when I paid. Able to pay with FordPass. Good experience Got my car back in an hour. Sean was friendly as always. Ticket was handled well when I paid. Able to pay with FordPass. Good experience More

Awesome Experience: My experience has been Awesome. My experience has been Awesome. I was hunting for a great dealership in Gainesville that I could trust. The Green Ford Company is a great company with My experience has been Awesome. I was hunting for a great dealership in Gainesville that I could trust. The Green Ford Company is a great company with fast, good service. I couldn't be happier with the service I received. More

EXCELLENT SERVICE!!! THANK YOU!!! I was treated kindly & will be back for my next service. They had my vehicle ready to go in less than 1 hour. THANK YOU I was treated kindly & will be back for my next service. They had my vehicle ready to go in less than 1 hour. THANK YOU More

Service very good/labor high. Service was good however labor was high. Needs to communicate better with customers. Did not keep me informed on a daily basis. The bill was high. Service was good however labor was high. Needs to communicate better with customers. Did not keep me informed on a daily basis. The bill was high. More

Went Over and Beyond I wanted to recognize Ken in Parts and Blaine and Sean in the Service Dept. I took my car to a local car wash and my Antenna/GPS Cover was ripped off. I wanted to recognize Ken in Parts and Blaine and Sean in the Service Dept. I took my car to a local car wash and my Antenna/GPS Cover was ripped off. I was not able to drive my car to avoid the rain getting into the electrical components of the antenna until it was repaired. Ken ordered my part ASAP, and arranged to have it painted then Blaine was able to get the service part of the work done sooner that we anticipated. I really feel that they went over and beyond to help me get my car back as soon as possible. I would recommend that entire team to anyone. The service dept was a large part in my decision to buy a Ford and they have done a great job. More