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Greene Ford Company - Service Center

Gainesville, GA

4.7
341 Reviews

341 Reviews of Greene Ford Company - Service Center

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February 23, 2020

Alex was incredible. He was very professional & always giving you more than one option. He is without doubt one of the best in the company!!! More

by Maria Luna
Recommend Dealer
Yes
Employees Worked With
Alex Mora
Feb 23, 2020 -

Greene Ford Company responded

Hi Maria, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Alex to be a positive one at Greene Ford Company. Please don't hesitate to reach out if you need anything else. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

February 13, 2020

took care of my issue They were polite and took care of my issue - told me upfront the estimated cost for potential repairs before I left the vehicle so there were no surpr More

by rbruce1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fulton Arrington
Feb 13, 2020 -

Greene Ford Company responded

It has been a pleasure serving you. Quality customer service is always our number one priority so we're happy to hear that we met your expectations. Thank you again for choosing Greene Ford Company. We look forward to having you as one of our valued customers for many more years to come! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

February 05, 2020

Always easy to work with and very courteous . These guys work with my schedule and are always very helpful. Prices seem to be in line with other places as well. More

by SHA.MYERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
Feb 05, 2020 -

Greene Ford Company responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

February 02, 2020

Good Service! Engine light on my Shelby F150 light has appeared twice — vehicle very new. Service downloaded new software and explained very well.. lets hope this More

by PDTURGEON
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Cook, Fulton Arrington
Feb 02, 2020 -

Greene Ford Company responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

January 31, 2020

Staff is always pleasant and accommodating. My vehicle was serviced promptly which I waited. The wait time was much shorter than expected. I was there for a vehicle recall. Setting the appointme More

by cbrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know the names
Jan 31, 2020 -

Greene Ford Company responded

Thank you for the kind words for Greene Ford Company's service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

January 24, 2020

Always expect an honest and sincere full service! During the regular service interval we had a question on an outside of warranty item that we were curious about repairing/replacing. Both Sean and Bl More

by LegacyDentist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2020 -

Greene Ford Company responded

Thanks for your feedback on your recent visit to Greene Ford. I'm glad to hear that Sean and Blaine were able to assist you with your service and warranty needs and that you had such a positive experience. We look forward to seeing you again soon! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

December 11, 2019

excellent communication I appreciate the level of communication and commitment to taking care of even the little things for me as someone who drives the extra distance to bot More

by ekg24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Porter
Dec 11, 2019 -

Greene Ford Company responded

Thanks for the 5-star review, we really appreciate your feedback! It's wonderful to know that you've found the service experience at Greene Ford to be consistently positive. We look forward to seeing you again soon! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

December 04, 2019

Fluids, hoses, belts & plugs I brought my '04 F-150 in to have a complete change in the plugs, fluids, belts and hoses...all of them. Sean in the Service Dept. was very helpful i More

by brandken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Greene Ford Company responded

Thanks for the 5-star review! We're thrilled to hear that Sean and the technicians were able to meet your expectations and that you're happy with your service visit. Thank you for choosing Greene Ford Company! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

November 25, 2019

excellent customer srevice and quality work Excellent customer service and quality work. not much more to say, courtesy trips home and back were great - service was completed on time. All commit More

by rick.stimson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 25, 2019 -

Greene Ford Company responded

Rick, Thank you for giving Greene Ford and the opportunity to work with you. I am pleased to hear you had excellent service. Our courtesy vehicle trips are meant to help make your time at Greene a positive one for our customers. If you have anything additional questions, please reach out to me at Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

November 22, 2019

Repair of door lock My F 150 rear passenger door had become unlockable by using the automatic door locker. this was due to wet cold weather and the repair was extensive More

by Golf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
Nov 22, 2019 -

Greene Ford Company responded

Thanks so much for your great review! We're happy to know that your service appointment went well and that our technicians were able to fix the problem with your F-150's power locks. We appreciate your business and hope to see you again soon at Greene Ford! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

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