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Greene Ford Company - Service Center

Gainesville, GA

4.7
341 Reviews

341 Reviews of Greene Ford Company - Service Center

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May 07, 2020

Very knowledgeable people and I make the visit to Green Ford more pleasant. We have been using Green Ford for 20+ years And highly recommend Green Ford. More

by starwind62
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

Greene Ford Company responded

Hi Starwind62, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

May 06, 2020

In and out in 1 day. Dropped off car for service and asked to have it ready by 4:00. They had it ready before lunch time. Great service! Fair price on the work that was do More

by DWILLIAMS31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
May 06, 2020 -

Greene Ford Company responded

DWilliams, Thank you for taking the time to tell everyone about your experience. We are glad you had a great experience. We hope to see you again for all your vehicle service and purchase needs. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

April 24, 2020

great time Service was great. They took the time to go over everything about my truck. Good fead back on was shape my truck is in. Things that were done and wh More

by D480XBW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Mjosnessl
Apr 24, 2020 -

Greene Ford Company responded

Quality customer service is always our number one priority so we're happy to hear that we met your expectations. Thank you for choosing Greene Ford Company, we look forward to having you as one of our valued customers for many more years to come! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

April 17, 2020

survey This is the best place to get a truck! Service Dept is Top Notch. I would not go any where else for my cars and trucks More

by KIRKBARRETT6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Greene Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Hughes, Lori Cook
Apr 17, 2020 -

Greene Ford Company responded

Thank you, Kirk, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

April 08, 2020

Service was done quickly and efficiently and Neff was very helpful reminding me how to reset door locks using the combination pad. Great salesman and employee for Greene ford. More

by ramcgee0864
Recommend Dealer
Yes
Employees Worked With
Matthew Neff
Apr 08, 2020 -

Greene Ford Company responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Neff and the rest of our team. If we can be of further assistance, don't hesitate to let us know! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

March 27, 2020

Steve is a cancer for your business. Terrible experience dealing with him. Laziness doesn’t describe how much he doesn’t care about his job or retaining customers. More

by tphaynes8784
Recommend Dealer
No
Employees Worked With
Steve, Fulton Arrington, James Raper
Apr 11, 2020 -

Greene Ford Company responded

We are sorry to hear that you were not satisfied with your service visit and we appreciate you taking the time to bring it to our attention. If you wouldn't mind reaching out to us directly, we would like to learn more and see if we can turn it around for you. Thank you! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

March 16, 2020

Very Disappointed You charged hundreds of dollars to install a new sensor and never bothered to paint it to match the car and other sensors. Come on!! More

by cgpalmer0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure who I worked with.
Mar 31, 2020 -

Greene Ford Company responded

Greene Ford Company responded privately on 3/17/20 10:09 AM We thank you for bringing this to our attention and we would like to take care of this for you. If you'd be willing to contact me, we will get this rectified right away. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

March 13, 2020

I bought our car new at Greene Ford. Went in last week for an oil change. They laughed at me and said I should have gotten an appointment. Never needed one before. Will not be back. More

by dcobb4183
Recommend Dealer
No
Employees Worked With
Sean Whitmire
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2020

Nice people The folks in the service department exceed my expectations with their friendliness. I made an appointment and they were on time and had my car ready More

by BFY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Greene Ford Company responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Greene Ford Company, we look forward to having you as one of our valued customers for many more years to come! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

February 26, 2020

Had my oil changed, air filters and battery replaced - my radio station had been changed and things that were on the passenger seat had been thrown around with some being on the floor. More

by mbbrawley
Recommend Dealer
No
Employees Worked With
Laura Mjolsness
Mar 12, 2020 -

Greene Ford Company responded

We're sorry to see that you weren't satisfied with your service visit and apologize for any inconvenience. If you don't mind reaching out directly, we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

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