Back

Greene Ford Company - Service Center

Gainesville, GA

4.7
344 Reviews

344 Reviews of Greene Ford Company - Service Center

Sort by
June 20, 2020

Greene Ford is a great dealership and especially the service department. They Take great care of us. Always help whether regular service or anything over and beyond. Would recommend them highly. More

by lgaz
Recommend Dealer
Yes
Employees Worked With
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve in service too. , Matthew Neff
Jun 21, 2020 -

Greene Ford Company responded

Igaz, Thank you so much for your kind words regarding your recent visit and working with Blain, Sean, and the team, and for taking the time to leave us this wonderful feedback! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

June 10, 2020

Recall Fast friendly efficient service on my recall notification. Thanks! You need to lower the limit on words as 25 are in most cases probably too many. More

by terrynewform
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady and young guy in service very good
Jun 10, 2020 -

Greene Ford Company responded

Hello, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

May 15, 2020

awesome service I check my truck in at 0730 in am and got a call at work by 1000 that it was ready. I did not even have an appointment. Green Ford has always been g More

by bill@freedomtransusa.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2020 -

Greene Ford Company responded

Thanks, Bill, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Greene Ford Company! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

May 07, 2020

Very knowledgeable people and I make the visit to Green Ford more pleasant. We have been using Green Ford for 20+ years And highly recommend Green Ford. More

by starwind62
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

Greene Ford Company responded

Hi Starwind62, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

May 06, 2020

In and out in 1 day. Dropped off car for service and asked to have it ready by 4:00. They had it ready before lunch time. Great service! Fair price on the work that was do More

by DWILLIAMS31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
May 06, 2020 -

Greene Ford Company responded

DWilliams, Thank you for taking the time to tell everyone about your experience. We are glad you had a great experience. We hope to see you again for all your vehicle service and purchase needs. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

April 24, 2020

great time Service was great. They took the time to go over everything about my truck. Good fead back on was shape my truck is in. Things that were done and wh More

by D480XBW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Mjosnessl
Apr 24, 2020 -

Greene Ford Company responded

Quality customer service is always our number one priority so we're happy to hear that we met your expectations. Thank you for choosing Greene Ford Company, we look forward to having you as one of our valued customers for many more years to come! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

April 17, 2020

survey This is the best place to get a truck! Service Dept is Top Notch. I would not go any where else for my cars and trucks More

by KIRKBARRETT6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Greene Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Hughes, Lori Cook
Apr 17, 2020 -

Greene Ford Company responded

Thank you, Kirk, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

April 08, 2020

Service was done quickly and efficiently and Neff was very helpful reminding me how to reset door locks using the combination pad. Great salesman and employee for Greene ford. More

by ramcgee0864
Recommend Dealer
Yes
Employees Worked With
Matthew Neff
Apr 08, 2020 -

Greene Ford Company responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Neff and the rest of our team. If we can be of further assistance, don't hesitate to let us know! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

March 27, 2020

Steve is a cancer for your business. Terrible experience dealing with him. Laziness doesn’t describe how much he doesn’t care about his job or retaining customers. More

by tphaynes8784
Recommend Dealer
No
Employees Worked With
Steve, Fulton Arrington, James Raper
Apr 11, 2020 -

Greene Ford Company responded

We are sorry to hear that you were not satisfied with your service visit and we appreciate you taking the time to bring it to our attention. If you wouldn't mind reaching out to us directly, we would like to learn more and see if we can turn it around for you. Thank you! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

March 16, 2020

Very Disappointed You charged hundreds of dollars to install a new sensor and never bothered to paint it to match the car and other sensors. Come on!! More

by cgpalmer0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure who I worked with.
Mar 31, 2020 -

Greene Ford Company responded

Greene Ford Company responded privately on 3/17/20 10:09 AM We thank you for bringing this to our attention and we would like to take care of this for you. If you'd be willing to contact me, we will get this rectified right away. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

...
22
...