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Greene Ford Company - Service Center

Gainesville, GA

4.6
326 Reviews

326 Reviews of Greene Ford Company - Service Center

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January 24, 2020

Always expect an honest and sincere full service! During the regular service interval we had a question on an outside of warranty item that we were curious about repairing/replacing. Both Sean and Bl More

by LegacyDentist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2020 -

Greene Ford Company responded

Thanks for your feedback on your recent visit to Greene Ford. I'm glad to hear that Sean and Blaine were able to assist you with your service and warranty needs and that you had such a positive experience. We look forward to seeing you again soon! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

December 11, 2019

excellent communication I appreciate the level of communication and commitment to taking care of even the little things for me as someone who drives the extra distance to bot More

by ekg24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Porter
Dec 11, 2019 -

Greene Ford Company responded

Thanks for the 5-star review, we really appreciate your feedback! It's wonderful to know that you've found the service experience at Greene Ford to be consistently positive. We look forward to seeing you again soon! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

December 04, 2019

Fluids, hoses, belts & plugs I brought my '04 F-150 in to have a complete change in the plugs, fluids, belts and hoses...all of them. Sean in the Service Dept. was very helpful i More

by brandken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Greene Ford Company responded

Thanks for the 5-star review! We're thrilled to hear that Sean and the technicians were able to meet your expectations and that you're happy with your service visit. Thank you for choosing Greene Ford Company! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

November 25, 2019

excellent customer srevice and quality work Excellent customer service and quality work. not much more to say, courtesy trips home and back were great - service was completed on time. All commit More

by rick.stimson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 25, 2019 -

Greene Ford Company responded

Rick, Thank you for giving Greene Ford and the opportunity to work with you. I am pleased to hear you had excellent service. Our courtesy vehicle trips are meant to help make your time at Greene a positive one for our customers. If you have anything additional questions, please reach out to me at Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

November 22, 2019

Repair of door lock My F 150 rear passenger door had become unlockable by using the automatic door locker. this was due to wet cold weather and the repair was extensive More

by Golf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
Nov 22, 2019 -

Greene Ford Company responded

Thanks so much for your great review! We're happy to know that your service appointment went well and that our technicians were able to fix the problem with your F-150's power locks. We appreciate your business and hope to see you again soon at Greene Ford! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

November 18, 2019

Service at its best Big city dealer, small town hospitality. It's the guys here that make bringing my truck here easy. Make an appointment, and I'm in and out. It's gr More

by rkstr.abm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Roberts, Fulton Arrington
Nov 18, 2019 -

Greene Ford Company responded

Hi, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience and quick service, and it's great to know we are living up to that! We appreciate your loyalty to Greene Ford and look forward to being of assistance whenever you need us. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

November 04, 2019

Remote keyless entry replacement Blane was very helpful and the tech was quick to replace. Others were too. Lounge was clean and warm. Hwe'relp was not immediate. One was on phone but More

by janicepres09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Greene Ford Company responded

Thank you for the great feedback! We're glad to hear that you found Blane to be helpful and that you had a positive experience at our service department. We appreciate your business and hope to see you again at Greene Ford! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

October 18, 2019

Greene Ford Service is THE BEST! Our car needed a routine maintenance service and a small warranty item before heading out on vacation, but couldn’t pick it up until after closing. T More

by LegacyDentist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Bullister
Oct 20, 2019 -

Greene Ford Company responded

Thank you for the kind thoughts and five-star rating regarding your recent experience with our service department! It is great to know that your service went smoothly and that you were able to enjoy your vacation. We hope to see you back again in the future for any additional vehicle maintenance! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

October 02, 2019

Brake device and oil change The Service Desk was very helpful in helping me get the services I needed. I would recommend Green ford to my friends for their vehicle service needs. More

by dusty.tench
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Arrington
Oct 02, 2019 -

Greene Ford Company responded

Thanks so much for the kind words and recommendation. Look forward to seeing you again. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

October 02, 2019

Service Blain always helps us out when we bring our cars in for service. There are so many different brands of vehicles but we choose Ford because of Greene F More

by fredjeffreyagnew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Greene Ford Company responded

Hi Fred: We are very pleased to hear that your experience with our service department was such a positive one. It's great to hear you confirm that Blain helped make your visit a positive one. We look forward to seeing you whenever your need arises. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

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