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Greene Ford Company - Service Center

Gainesville, GA

4.7
341 Reviews

341 Reviews of Greene Ford Company - Service Center

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July 18, 2020

New Vehicle was dirty upon delivery and needed to be re washed New vehicle came with defect on dash that has yet to be fixed. More

by Customer
Recommend Dealer
No
Employees Worked With
Kim Porter
Aug 01, 2020 -

Greene Ford Company responded

Hello, Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please contact me at your earliest convenience. Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

July 06, 2020

Great place people are very nice. I wish you gave loaner vehicles to people that buy cars from you. If a repair gonna take 1/2 day or longer provide loaner cars. Ford has a recall and I’m out a truck for a More

by evansimon
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2020 -

Greene Ford Company responded

Thank you for your feedback. We strive to make sure that all of our customers leave happy, and we will share your comments with our team. Thank you for choosing Greene Ford Company! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

July 04, 2020

Great service I have used Greene Ford for service on my vehicles for some time now. I have always found their personnel to be professional and courteous. They mak More

by manofmars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Greene Ford Company responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

July 03, 2020

Took Care Of Problem Had a light out on top of my cab. Green tried to fix it twice with no luck. Then I got a call saying to leave it and they would cover the cost of a r More

by BRIAN.BABCOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Arrington
Jul 06, 2020 -

Greene Ford Company responded

Thank you, Brian, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

June 30, 2020

The lady in the service dept, was very helpful. James in the sales felt helped with issue I was having. Everyone was very helpful . Thank you More

by imo2256
Recommend Dealer
Yes
Employees Worked With
James in sales. The lady behind the desk in the service dept
Jul 01, 2020 -

Greene Ford Company responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with James and our team and don't hesitate to let us know if we can be of further assistance. Greene Ford Company. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

June 26, 2020

Dependable service as usual. Routine service maintenance couldn’t be any easier than it is at Greene Ford with Blain and Sean making sure we’re cared for wonderfully. The techs c More

by LegacyDentist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Greene Ford Company responded

Thank you, we are very happy to hear that Sean and Blain provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

June 26, 2020

The best customer service I’ve had. They were very quick in getting me in a and fixed and then out and didn’t have to wait around. More

by BHUGHES43
Recommend Dealer
Yes
Employees Worked With
Michael Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Greene Ford Company responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Greene Ford Company, we look forward to having you as one of our valued customers for many more years to come! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

More
June 20, 2020

Greene Ford is a great dealership and especially the service department. They Take great care of us. Always help whether regular service or anything over and beyond. Would recommend them highly. More

by lgaz
Recommend Dealer
Yes
Employees Worked With
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve in service too. , Matthew Neff
Jun 21, 2020 -

Greene Ford Company responded

Igaz, Thank you so much for your kind words regarding your recent visit and working with Blain, Sean, and the team, and for taking the time to leave us this wonderful feedback! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

June 10, 2020

Recall Fast friendly efficient service on my recall notification. Thanks! You need to lower the limit on words as 25 are in most cases probably too many. More

by terrynewform
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady and young guy in service very good
Jun 10, 2020 -

Greene Ford Company responded

Hello, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

May 15, 2020

awesome service I check my truck in at 0730 in am and got a call at work by 1000 that it was ready. I did not even have an appointment. Green Ford has always been g More

by bill@freedomtransusa.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2020 -

Greene Ford Company responded

Thanks, Bill, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Greene Ford Company! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

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