Greene Ford Company - Service Center

Typical dealership. Try to get the maximum out of you and there is always that $250 extra. Had a broken sunroof and wanted to charge me $2K for it. The. Went down to $1K for two motors. When I questioned the there is always that $250 extra. Had a broken sunroof and wanted to charge me $2K for it. The. Went down to $1K for two motors. When I questioned the two because the the one for the cloth cover was still working, I got the dealership shoulder shrug and blame to the shop guys. Either way... ended up taking it to my usual local shop and they fixed it for $400 using the factory motor which they got from the dealership. That was out of the gate. If you want the same, shady dealership service then Greene is your spot. More

Oil change and tire rotation During the oil change and tire rotation I was told I needed brakes on all 4 wheels as the pads were metal to metal at a quoted price of $600.00. I de During the oil change and tire rotation I was told I needed brakes on all 4 wheels as the pads were metal to metal at a quoted price of $600.00. I declined and took the vehicle to two other repair shops who told me there was nothing wrong with the brake pads as they had 40% to 50% life still available. More

service They were very courteous and prompt. When tell the service lady that I need to have the car done soon she told me that the stations were all full an They were very courteous and prompt. When tell the service lady that I need to have the car done soon she told me that the stations were all full and one more car in ahead of me. I asked her how long I will have to wait and she said 1 to two hrs because they where going for lunch brake. I mentioned to her that my husband was ill and I need to get back to him. Ethan who work at the service department ion over heard the conversation and he took care of my car immediately. It was very thoughtful of him. More

Awesome experience!!!!!! Kept me informed and finished when said would be finished and worked around my schedule. Answered all questions, polite, wrote everything down, professional. when said would be finished and worked around my schedule. Answered all questions, polite, wrote everything down, professional. More

Battery Disharges Ford problem. Unable to correct really poor design. Ford needs to redesign so that electrical power is not used when vehicle ignition is turned off. Ford problem. Unable to correct really poor design. Ford needs to redesign so that electrical power is not used when vehicle ignition is turned off.... More

New Vehicle was dirty upon delivery and needed to be re washed New vehicle came with defect on dash that has yet to be fixed. washed New vehicle came with defect on dash that has yet to be fixed. More

Great place people are very nice. I wish you gave loaner vehicles to people that buy cars from you. If a repair gonna take 1/2 day or longer provide loaner cars. Ford has a recall and I’m out a truck for a vehicles to people that buy cars from you. If a repair gonna take 1/2 day or longer provide loaner cars. Ford has a recall and I’m out a truck for a day. It’s gonna be hard to by my next truck from you. My Jeep Cherokee always lent a vehicle to me. Even for an oil change. Your not that small. More

Great service I have used Greene Ford for service on my vehicles for some time now. I have always found their personnel to be professional and courteous. They mak I have used Greene Ford for service on my vehicles for some time now. I have always found their personnel to be professional and courteous. They make you feel welcome and important. More

Took Care Of Problem Had a light out on top of my cab. Green tried to fix it twice with no luck. Then I got a call saying to leave it and they would cover the cost of a r Had a light out on top of my cab. Green tried to fix it twice with no luck. Then I got a call saying to leave it and they would cover the cost of a rental. Replaced the wiring for the LED light and now it works well. More

The lady in the service dept, was very helpful. James in the sales felt helped with issue I was having. Everyone was very helpful . Thank you in the sales felt helped with issue I was having. Everyone was very helpful . Thank you More