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Greene Ford Company - Service Center

Gainesville, GA

4.7
341 Reviews

341 Reviews of Greene Ford Company - Service Center

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December 16, 2020

I always get good service at Greene Ford. I don't recall ever having what I would call a bad experience. Greene services both my Fords. More

by GILBERTS30501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Greene Ford Company responded

It's great to hear that Sean was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Greene Ford Company! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

November 19, 2020

We brought our Escape in for our first service. My wife doesn't like doing those kinds of things. She felt very comfortable bringing it in and was treated very well. I THANK YOU. Special thanks to Laura. More

by 66kima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura.
Nov 19, 2020 -

Greene Ford Company responded

We appreciate your business and our team looks forward to serving you again soon! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

November 18, 2020

Purchased my 2019 Ford Ranger and Jason did a great job, no hassle purchase. New truck buy in about an hour. The service department is pleasant to do business with Laura does great the few times I have been More

by ROOKIS.TIMOTHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Hughes, Jason Dodson
Nov 18, 2020 -

Greene Ford Company responded

Thank you for choosing Greene Ford Company, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

November 13, 2020

With three Ford products in our household Greene is the only place we’d consider having them serviced. Steve and Blaine go the extra mile to make sure they’re in tip top condition and driving like the day More

by LegacyDentist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve, Fulton Arrington
Nov 15, 2020 -

Greene Ford Company responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We're happy to hear that Steve and Blaine go the extra mile to take care of your three vehicles. We appreciate your business, and this five-star review. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

October 28, 2020

The Bobby and his helper do a good job repairing my diesel trucks that’s why we bring them back to Green as well our gas vehicles More

by larry95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fulton Arrington
Oct 29, 2020 -

Greene Ford Company responded

Thank you for the kind words, Larry, for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

October 16, 2020

Great service in less time than I thought. I will Great service in less time than I thought. I will definitely get service there again. I’m glad I go to Greene Ford. Ive been to the Mall of Geor More

by stevegreeson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Page
Oct 16, 2020 -

Greene Ford Company responded

Thank you so much for your excellent review, Steve! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Greene Ford Company. Please don't hesitate to reach out if you need anything else. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

September 29, 2020

Took my car in for an oil change and tire rotation. Appointment was set for 12:30. dropped it off at 12:15. They didn't complete the work till 4:30, and I had to pick it up by 5:30. Got to the dealersh More

by Mechanichick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Whitmire
1.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fulton Arrington
Oct 13, 2020 -

Greene Ford Company responded

We are very sorry that you didn't have a completely satisfying visit. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

Oct 13, 2020 -

Mechanichick responded

I bought a brand new car from Milton Martin on Wednesday. I decided to go through them because they are local and have never mistreated me. Could have easily been a quick sale for your dealership.

September 25, 2020

Had car serviced, supposedly set tire pressure. Low pressure light came on checked tires all were 14 lbs low. Rear windsheild wiper not replaced. Disappointing More

by tedwinb1961
Quality Of Work
Recommend Dealer
No
Employees Worked With
laura
Oct 09, 2020 -

Greene Ford Company responded

I want to personally apologize for your experience. We are undertaking some personnel changes and retraining in our quick service department and I fully expect that you will be completely satisfied with your next visit. If you will contact me at your next visit, I will see to it personally. Please call me if there is anything else I can do. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

September 24, 2020

Steve took fantastic care of my new to me F-150 FX4. Service did The Works package to it and looked for any items needing attention. I wouldn’t trust it to anyone else as I know how they’ve treated al More

by LegacyDentist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
Sep 25, 2020 -

Greene Ford Company responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Greene Ford Company. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

September 02, 2020

Greene Ford has taken great care to keep our vehicles maintained at their peak performance during our ownership of them. They treat them like their own and keep them running like they just rolled off th More

by LegacyDentist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve, Fulton Arrington
Sep 05, 2020 -

Greene Ford Company responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Fulton and our team met your expectations. Thank you again for choosing Greene Ford Company, we look forward to having you as one of our valued customers for many more years to come! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

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