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Greene Ford Company - Service Center

Gainesville, GA

4.6
326 Reviews

326 Reviews of Greene Ford Company - Service Center

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January 12, 2021

Excellent service and great experience! They even helped me with my Ford Pass rewards. I had “free money” sitting there and they showed me how to use. I appreciate you guys! More

by BG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fulton Arrington
Jan 12, 2021 -

Greene Ford Company responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

December 23, 2020

Great working with this dealership. Very friendly. Willing to find out any information that we needed and they were very easy to contact with any questions. More

by mkone2600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Raper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mulkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Neff, Kim Porter, Fulton Arrington
Dec 23, 2020 -

Greene Ford Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Greene Ford Company. Please don't hesitate to reach out if you need anything else. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

December 20, 2020

The service was absolutely incredible, they helped me get in and out with no problems at all. They stand firm on their word. Alex was amazing he helped me find exactly what I was looking for. Very polite and More

by sethlanglois098
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis, Alex Mora
Dec 21, 2020 -

Greene Ford Company responded

It has been a pleasure serving you, Seth. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Greene Ford Company, we look forward to having you as one of our valued customers for many more years to come! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

December 18, 2020

Noticed the son’s car had left a stain on the driveway and called Steve who said to bring it right up to get it checked out. Found out the PTU was failing. A few days later they had a new PTU installed More

by LegacyDentist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Greene Ford Company responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Greene Ford Company. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

December 17, 2020

Truck a little over a year old Been in you shop about 3 weeks about first time truck had oil on inside Point it out y’all clean Pick up on Saturday Dirty again Dies no one check the cars ov More

by mginn61203
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Fulton Arrington
Jan 03, 2021 -

Greene Ford Company responded

We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your experience, please feel free to reach out to me directly. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

December 16, 2020

I always get good service at Greene Ford. I don't recall ever having what I would call a bad experience. Greene services both my Fords. More

by GILBERTS30501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Greene Ford Company responded

It's great to hear that Sean was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Greene Ford Company! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

November 19, 2020

We brought our Escape in for our first service. My wife doesn't like doing those kinds of things. She felt very comfortable bringing it in and was treated very well. I THANK YOU. Special thanks to Laura. More

by 66kima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura.
Nov 19, 2020 -

Greene Ford Company responded

We appreciate your business and our team looks forward to serving you again soon! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

November 18, 2020

Purchased my 2019 Ford Ranger and Jason did a great job, no hassle purchase. New truck buy in about an hour. The service department is pleasant to do business with Laura does great the few times I have been More

by ROOKIS.TIMOTHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Greene Ford Company responded

Thank you for choosing Greene Ford Company, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

November 13, 2020

With three Ford products in our household Greene is the only place we’d consider having them serviced. Steve and Blaine go the extra mile to make sure they’re in tip top condition and driving like the day More

by LegacyDentist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve, Fulton Arrington
Nov 15, 2020 -

Greene Ford Company responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We're happy to hear that Steve and Blaine go the extra mile to take care of your three vehicles. We appreciate your business, and this five-star review. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

October 28, 2020

The Bobby and his helper do a good job repairing my diesel trucks that’s why we bring them back to Green as well our gas vehicles More

by larry95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fulton Arrington
Oct 29, 2020 -

Greene Ford Company responded

Thank you for the kind words, Larry, for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

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