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Greene Ford Company - Service Center

Gainesville, GA

4.7
342 Reviews

342 Reviews of Greene Ford Company - Service Center

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April 20, 2022

Highly recommend dealer, they get you in and out I a timely manner and keep you informed of the status of repair More

by CLRHARRYdawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Webster was my salesman
Apr 21, 2022 -

Greene Ford Company responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Greene Ford Company! Blain Latty Service Manager blainlatty@hotmail.com

April 13, 2022

Dropped car off before they open using the night drop off box. They had my car ready before lunchtime. Just was having regular maintenance, but they do it at a fare price. Very happy with their maintenance d More

by DWILLIAMS31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Greene Ford Company responded

Thanks for sharing your thoughts about your experience with Greene Ford Company. We appreciate your business and hope to see you again soon! Blain Latty Service Manager blainlatty@hotmail.com

April 12, 2022

Service was timely, quick and very efficient. Facilities were clean and staff/employees were outstanding. More

by whilarry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service person was JD. Don’t know last name.
Apr 13, 2022 -

Greene Ford Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Greene Ford Company. Blain Latty Service Manager blainlatty@hotmail.com

April 05, 2022

Friendly courteous quick friendly price valued service is what this location offers. Very professional, and the location is clean. More

by jprose513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
4.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Greene Ford Company responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Blain Latty Service Manager blainlatty@hotmail.com

March 29, 2022

I love Greene Ford! They are always accommodating and professional. Hard to find such quality customer service these days and they never disappoint. More

by clarkstown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Greene Ford Company responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Blain Latty Service Manager blainlatty@hotmail.com

March 23, 2022

Very good people from Grover in sales,Jason in finance to JD and the gang in service they are all efficient and friendly. More

by ashleywithasg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grover Young
Mar 24, 2022 -

Greene Ford Company responded

Thank you so much for your excellent review, Ashley! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Greene Ford Company. Please don't hesitate to reach out if you need anything else. Blain Latty Service Manager blainlatty@hotmail.com

March 21, 2022

Been on hold for 5 minutes and finally someone answers! ! And finally Steve picks up and says, How can I help you? WOW what a pleasant greeting! I explain and with a unpleasant voice tells me price. Wha More

by Whall5006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve
Apr 07, 2022 -

Greene Ford Company responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Michael Greene General Manager Michael.Greene@greeneford.net

March 10, 2022

Work is done as promised and they usually get it finished quickly. I highly recommend them for service More

by TB
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
4.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Greene Ford Company responded

Thank you! Blain and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Greene Ford Company. Blain Latty Service Manager blainlatty@hotmail.com

March 04, 2022

I have been buying cars and having my service done here for 6 years or more! They have always been super friendly and helpful, fast and efficient with the best customer service. I would recommend them to m More

by ACROSSRN1603
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Hughes, James Raper
Mar 07, 2022 -

Greene Ford Company responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we once again met your expectations. Thank you again for choosing Greene Ford Company, we look forward to having you as one of our valued customers for many more years to come! Blain Latty Service Manager blainlatty@hotmail.com

February 23, 2022

I purchased a truck from Greene Ford Company on 1/12/2022 for over $50k. The dealership was supposed to send the title of the car to the NC DMV. They provided us with temporary plates that were expiring on More

by Vik. Bogun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Hughes
Feb 27, 2022 -

Greene Ford Company responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Blain Latty Service Manager blainlatty@hotmail.com

Feb 27, 2022 -

Vik. Bogun responded

Hello Blain, I just sent you an email with my contact information. Thank you -Viktor

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