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Greene Ford Company
Gainesville, GA
1,110 Reviews
Greene Ford is the oldest owner operated Ford Dealership in North Georgia, opening for business in 1980. Today they are one of the premier dealerships in the Gainesville, Georgia area. Their success has relied on the great value they put on customer service. Greene Ford believes that good customer service starts the moment you make the first contact with one of our staff throughout the life of the vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,110 reviews
May 19, 2019
My experience Great experience! Matt was so good at explaining everything, answered all my questions and never pushed. My kinda salesman. Thank you Matt. ?? Great experience! Matt was so good at explaining everything, answered all my questions and never pushed. My kinda salesman. Thank you Matt. ?? You made it easy More
by Lovin’ it‼️
Employees Worked With
Travis Gurley, Matthew Neff
May 17, 2019
BEST DEAL EVER Great price Great staff no haggling just a great price from the beginning If you want to be treated with respect this is by far the best dealership to Great price Great staff no haggling just a great price from the beginning If you want to be treated with respect this is by far the best dealership to visit. More
by JHICKS9612
Verified CustomerEmployees Worked With
May 08, 2019
Replaced Turbo They replaced a turbo on my 2019 F350. Blaine Latty and Nick kept me up to speed on the process and ensured that the truck was returned to me in worki They replaced a turbo on my 2019 F350. Blaine Latty and Nick kept me up to speed on the process and ensured that the truck was returned to me in working order. More
by stephenlester
Employees Worked With
May 06, 2019
Best Car Purchasing Experience Ever Kim Porter and this dealership were amazing! They truly cared about us and not just selling a car. We went to a nearby dealership to see a specific ca Kim Porter and this dealership were amazing! They truly cared about us and not just selling a car. We went to a nearby dealership to see a specific car. They didn’t even offer us a test drive or seem to care if we were on their lot. We left rather quickly and moved on to Greene’s Ford, who is now our dealer of choice. We left happy and feel like we have new friends as well as a beautiful new car. The owner should be proud of his staff because they represent their employer well. We love our new car and will recommend Greene Ford to everyone we know. Integrity, friendliness, above and beyond salesmanship. Absolutely the BEST! Kim is by far the top in her field. We are grateful for her time, knowledge and willingness to work with this older couple. More
by HappyMe
May 06, 2019
AVERAGE EXPERIENCE I was "underwhelmed" with my experience last week. I set up for my car to be serviced and told them I needed to get my brakes probably replaced. I d I was "underwhelmed" with my experience last week. I set up for my car to be serviced and told them I needed to get my brakes probably replaced. I dropped off my car and within an hour I received a call stating my brakes were fine. I questioned if they were because of all of the brake dust on the driver side front hubcap. The gentleman told me he would have another tech take a look at it. He called me back about 15-20 minutes later stating that yes, they saw that the rotors were bad and that the brake pads needed to be resurfaced. I was also told that I needed to replace the lug nuts because they were "rounded and worn." I told the gentleman I needed to consult with my husband because I was being quoted nearly $700 between the lug nuts and brake work which is a lot of money. I explained to him that we are getting ready to trade the car in and that the car is only work roughly $2000 so it doesn't make sense to put that much money into a car we are getting ready to get ride of. When I called my husband he first of all thought that the lug nut replacement was preposterous. Being as that my husband was an Assistant Service Manager for several years at Griffin Motor Company in Monroe, NC, he knows cars and service and how everything "works." Needless to say he was pretty irritated that I was basically trying to be sold on $142 worth of lug nuts that I most certainly did not need. Then he, as well as I, were frustrated that they "looked" at the brakes once and said they were fine and then had to have me insist they go back and look again only to find there was an issue with the brakes. He called service back and told them to put everything back together and not touch the brakes. I received my oil change and tire rotation, picked up my car and will not be returning to Greene Ford. It's a shame but it was the 3rd time I've not had a good experience. We are in the market for a new car but we will not be shopping at Greene. The only good thing Greene has going for them is the fact that the gentleman that drives the shuttle is very nice! More
by billie.baker
Employees Worked With
Doug Parisi
May 04, 2019
Greene Ford went above and beyond Top notch customer service, friendly staff, dependable and flexible. Got exactly what I wanted for a great price. And I will be returning in the futur Top notch customer service, friendly staff, dependable and flexible. Got exactly what I wanted for a great price. And I will be returning in the future for service and vehicle purchases. More
by kyle.chase
May 03, 2019
GREAT The service with Brad Roberts was fanatic. All the persons that we came in contact with were fanatic also could not ask for better service.Thanks to a The service with Brad Roberts was fanatic. All the persons that we came in contact with were fanatic also could not ask for better service.Thanks to all. More
by Mary60
May 01, 2019
Help when needed Most! I was stranded in the Wal Mart parking lot with two small grandchildren and a flat tire. AAA was going to be an hour. Michael Greene came to my rescue I was stranded in the Wal Mart parking lot with two small grandchildren and a flat tire. AAA was going to be an hour. Michael Greene came to my rescue, air filled my tire, got me back to dealership and got my tire patched! This damsel in distress really appreciates the Knight coming to my rescue! More
by suzannepayne
Employees Worked With
Michael Greene
April 26, 2019
Faulty oil filter Fulton the service department manager was extremely nice and helpful. He got the problem resolved promptly and I was very pleased and happy! He is the Fulton the service department manager was extremely nice and helpful. He got the problem resolved promptly and I was very pleased and happy! He is the nicest service manager I have ever dealt with and I hope he stays with Greene Ford forever! Thanks Fulton!! You were GOD sent for me! Greene Ford is the absolute best! ??💯 More
by MARYMATHIS54.MM
Employees Worked With
Fulton
April 26, 2019
Very good experiencee This was a seamless transaction from start to finish. Our sales person, Lori Cook, was professional, courteous, and knowledgeable. She did everything This was a seamless transaction from start to finish. Our sales person, Lori Cook, was professional, courteous, and knowledgeable. She did everything well and kept us engaged at every step of the process. We could not have asked for better service. More
by dpennell627
