Greene Ford Company

Excellent Customer service! ! Brad and the dealership went above and beyond to get me into the car I wanted. I highly recommend. ! Brad and the dealership went above and beyond to get me into the car I wanted. I highly recommend. More

i scheduled a 60k service for my super duty several weeks in advance and arranged to leave the vehicle first thing in the morning for the entire day. I was told this could all be done that day. I dropped of in advance and arranged to leave the vehicle first thing in the morning for the entire day. I was told this could all be done that day. I dropped of the vehicle Sunday afternoon with a 7:30a monday morning appointment and left keys in drop box. I was notified at 10:30a monday that the oil change and fuel filters were done, but they did not have time for diffs, t-case, trans, and brake flush. I was a bit surprised because the ENTIRE point of this service was to address those items. I told the service rep to do as much as possible within the day and i would pick up the vehicle after business hours and schedule the rest for a later date. The rep called me back and said they did not have time for any of that and my truck would be ready for pickup in 30 minutes. This was horribly disappointing to be quite honest. As a service provider myself, i cannot imagine doing this to one of my clients. Even though Greene is 5 minutes away it is hard for me to consider doing any additional business moving forward. More

This visit was for regular service and recalls. They were friendly and accommodating and finished within a reasonable time. I plan to continue using them. They were friendly and accommodating and finished within a reasonable time. I plan to continue using them. More

Steve in service is always wonderful. Never disappointed. Main reason I stay with Ford. Service is very important when owning a vehicle Never disappointed. Main reason I stay with Ford. Service is very important when owning a vehicle More

The service department and the sales department are very capable and efficient in their operations. capable and efficient in their operations. More

had head light assembly replaced, went smoothly and with the use of the ford pass points very reasonable, staff very nice. Lady at pay window very helpful the use of the ford pass points very reasonable, staff very nice. Lady at pay window very helpful More

Had a appointment at 130 took 2 hours for a oil change a little to long the staff is not to friendly little to long the staff is not to friendly More

After 16 years and 110K+ miles we had an actual engine issue. The #2 injector failed, triggering the Check Engine Light. Took it to Steve at Greene Ford’s service department and their service tech (Diep issue. The #2 injector failed, triggering the Check Engine Light. Took it to Steve at Greene Ford’s service department and their service tech (Diep Nguyen) advised, ordered replacement parts, and had it back like new in 48 hours at a very reasonable cost. She’s purring like a kitten and as good as she rolled off the assembly line! All thanks to the great folks at Greene Ford’s service department. More

Greene Ford is always easy to work with and their customer service is great. Sales and service both do a great job. customer service is great. Sales and service both do a great job. More