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Greene Ford Company

Gainesville, GA

4.7
1,055 Reviews
Greene Ford is the oldest owner operated Ford Dealership in North Georgia, opening for business in 1980. Today they are one of the premier dealerships in the Gainesville, Georgia area. Their success has relied on the great value they put on customer service. Greene Ford believes that good customer service starts the moment you make the first contact with one of our staff throughout the life of the vehicle.
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2365 Browns Bridge Road

Gainesville, GA

30504

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Showing 1,055 reviews

August 12, 2023

Great communication and customer service! They did everything they said they would do and continued to answer calls after we bought a vehicle. More

by drew.harmon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Greene Ford Company responded

Drew, Thank you so much for choosing Greene Ford Company! Congrats on your new purchase, and let Jason know if we can be of any more assistance! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

August 08, 2023

Quick and professional service. Very pleasant and helpful staff Comfortable waiting area. Charges for service were reasonable. More

by RUBY.LEIGH
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rick Thompson
Aug 09, 2023 -

Greene Ford Company responded

Thank you, Ruby! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Greene Ford Company. Blain Latty Service Manager blainlatty@hotmail.com

August 08, 2023

Brad Roberts was awesome, I let him know I didn't have a lot of time and he was very accommodating, as was Travis in finance - even when I asked her to make a change with a warranty. Best auto purchase I ha More

by kelly.williams5150
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Raper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Greene Ford Company responded

We are very happy to hear that Brad and Travis provided you with such a positive experience during your vehicle purchase! We sincerely value your business and look forward to your next visit. Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

July 27, 2023

Great service. Entire team was polite, professional, and on point. Would recommend. Will return. 10/10 stars. More

by chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony, Tom Sliger
Jul 28, 2023 -

Greene Ford Company responded

Thank you, Chris, for sharing about your experience with Greene Ford Company. We appreciate your business and hope to see you again soon! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

July 18, 2023

The service dept was terrible . Not helpful at all . They treated us like we were an inconvenience to them . Will not be back More

by judythomsen
Service Communication
Recommend Dealer
No
Employees Worked With
Steve
Jul 22, 2023 -

Greene Ford Company responded

Judy, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Blain Latty Service Manager blainlatty@hotmail.com

June 29, 2023

Super easy process. Excellent deal and easy to work with everyone. Definitely recommend to friends and family. More

by Athorn1979
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lewis
Jun 30, 2023 -

Greene Ford Company responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Greene Ford Company! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

June 26, 2023

The sales person Brad Roberts was very nice, informative, and not pushy. It was a pleasure working with him and the of the team. I love my F150 STX. Very good dealership. More

by Richard Panachida
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brad Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Greene Ford Company responded

Richard, Thank you for taking the time to share your thoughts on working with Brad and our team. We're glad to hear we delivered such a great experience! Congratulations on your new F150 STX! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

June 23, 2023

The Momma Mobile needed its recommended service maintenance done and Greene Ford’s “The Works Package” always fills the bill. Fluids and filter changed, topped off, and vehicle lubed and checked o More

by LegacyDentist
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Bullister, Ms. Medina
Jun 24, 2023 -

Greene Ford Company responded

Thanks for sharing about your experience with Steven here at Greene Ford Company. We appreciate your business and hope to see you again soon! Blain Latty Service Manager blainlatty@hotmail.com

June 21, 2023

Started up the car and noticed dash lights flashing and dim headlights. Sure enough, the stock alternator died after 15 years of service. Dropped it off with Steve Bullister at Greene Ford Service Depart More

by LegacyDentist
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Bullister
Jun 22, 2023 -

Greene Ford Company responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve and our team met your expectations. Thank you for choosing Greene Ford Company, we look forward to having you as a valued customer for many years to come! Blain Latty Service Manager blainlatty@hotmail.com

June 21, 2023

I really appreciated the time that they took with us to find the right EV for our family More

by john.delzell
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Aaron Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Greene Ford Company responded

Thank you, John, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

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