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Greene Ford Company

Gainesville, GA

4.7
1,115 Reviews
Greene Ford is the oldest owner operated Ford Dealership in North Georgia, opening for business in 1980. Today they are one of the premier dealerships in the Gainesville, Georgia area. Their success has relied on the great value they put on customer service. Greene Ford believes that good customer service starts the moment you make the first contact with one of our staff throughout the life of the vehicle.
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2365 Browns Bridge Road

Gainesville, GA

30504

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Showing 1,115 reviews

February 04, 2020

Grover was great! He was very patient and let us test drive multiple cars. We didn’t feel pressured at all. He gave me honest feedback based on what I told him my needs were. More

by nrgarrett86
Recommend Dealer
Yes
Employees Worked With
Other Employees : Aaron Hughes, Grover Young, Kim Porter
Feb 04, 2020 -

Greene Ford Company responded

Thank you, it's wonderful to hear that Grover took such good care of you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Greene Ford Company, we look forward to having you as one of our valued customers for many more years to come! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

February 02, 2020

Good Service! Engine light on my Shelby F150 light has appeared twice — vehicle very new. Service downloaded new software and explained very well.. lets hope this More

by PDTURGEON
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Cook, Fulton Arrington
Feb 02, 2020 -

Greene Ford Company responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

January 31, 2020

Staff is always pleasant and accommodating. My vehicle was serviced promptly which I waited. The wait time was much shorter than expected. I was there for a vehicle recall. Setting the appointme More

by cbrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know the names
Jan 31, 2020 -

Greene Ford Company responded

Thank you for the kind words for Greene Ford Company's service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

January 31, 2020

Satisfied Consumer Good folks to deal with. Everyone at Dealership was very friendly. Dealt with 2 of the sales guys and they were good to work with. Which is what you w More

by ric_edwards7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Roberts, James Raper
Feb 01, 2020 -

Greene Ford Company responded

Thank you for letting us know what a great job our staff did answering your questions and finding you the best deal! We pride ourselves on our great customer service and work to make sure that Greene Ford is a place where everyone is treated fairly. We hope you're enjoying your new vehicle! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

January 29, 2020

We had a great experience with Greeneford our salesman was Bryan Mulkey he was very nice and honest with us on everything we needed,I would recommend Greeneford and was ask for Bryan again great salesman More

by melanieroberts507
Recommend Dealer
Yes
Employees Worked With
Bryan Mulkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Greene Ford Company responded

Hi Melanie, Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience and quick service! We are pleased to hear that Bryan was so helpful. We look forward to seeing you again soon whenever your need arises. Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

January 29, 2020

Great reps, but lacking in total car maintenance. All of the employees were awesome. I bought my car on a Friday and picked it up on Saturday after closing. The spare key that was left for me in the g More

by vbate75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Gurley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Porter, David Bounphasaysonh
Jan 30, 2020 -

Greene Ford Company responded

Hi, Thank you for taking the time to share your experience with us. We are happy to hear our team during your visit was awesome. We work hard to make sure our guests have an exceptional experience, therefore, we are very disappointed to hear that your entire experience did not meet your expectations. We take your feedback very seriously and will share your comments with our team. If you would like to further discuss your visit, feel free to contact me at your convenience.

January 24, 2020

Always expect an honest and sincere full service! During the regular service interval we had a question on an outside of warranty item that we were curious about repairing/replacing. Both Sean and Bl More

by LegacyDentist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2020 -

Greene Ford Company responded

Thanks for your feedback on your recent visit to Greene Ford. I'm glad to hear that Sean and Blaine were able to assist you with your service and warranty needs and that you had such a positive experience. We look forward to seeing you again soon! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

January 23, 2020

All people involved in my purchase of a new Ford Escape were outstanding in every way --- kind, respectful, friendly, and eager to please. Felix, my personal salesperson, was the best! More

by ritashockley
Recommend Dealer
Yes
Employees Worked With
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Mora
Jan 23, 2020 -

Greene Ford Company responded

Hi Rita, Thank you for your business and this review. We're happy to hear Felix and the rest of our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

January 22, 2020

The dealership in itself speaks for the car salesman named Matt Neff he did a great job and I'm very appreciative. And hats off to Travis because this deal could not have been done without her assistanc More

by mdglass790
Recommend Dealer
Yes
Employees Worked With
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Neff
Jan 22, 2020 -

Greene Ford Company responded

Thank you for letting us know what a great job our staff did answering your questions and finding you the best deal! We pride ourselves on our great customer service and work to make sure that our dealership is a place where everyone is treated fairly. Enjoy your car! Sincerely, Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

January 22, 2020

I looked for vehicles online at atea dealerships. I found 3 I was interested in. Kim at Greene Ford was the first to respond back to me. She was friendly, knowledgeable and very helpful. We agreed o More

by roseann.alexander
Recommend Dealer
Yes
Employees Worked With
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Porter
Jan 22, 2020 -

Greene Ford Company responded

Hello Roseann, Thank you so much for choosing Greene Ford! Congrats on your new purchase and happy to hear working with Kim was such a positive experience. Please let us know if we can be of any more assistance! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

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