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Greene Ford Company

Gainesville, GA

4.7
1,069 Reviews
Greene Ford is the oldest owner operated Ford Dealership in North Georgia, opening for business in 1980. Today they are one of the premier dealerships in the Gainesville, Georgia area. Their success has relied on the great value they put on customer service. Greene Ford believes that good customer service starts the moment you make the first contact with one of our staff throughout the life of the vehicle.
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2365 Browns Bridge Road

Gainesville, GA

30504

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Showing 1,069 reviews

August 27, 2021

The service at this dealership was par excellent. The staff was professional and every aspect. The service performed on my automobile was timely and done in a great manner. I will recommend this dealersh More

by davismbyarsjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Aug 28, 2021 -

Greene Ford Company responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

August 23, 2021

I think the people are very helpful but do to the back orders I'm beginning to fee a little different because there no rush about it getting done. I like the truck F150 but the wait is not helping More

by kblong81456
Customer Service
Recommend Dealer
Yes
Employees Worked With
Grover Young
Aug 24, 2021 -

Greene Ford Company responded

Thank you for taking the time to submit a review. We truly appreciate your business. We apologize, however, that the wait time is unusually long. If you would like to further discuss your concerns, feel free to contact me at your convenience. Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

August 23, 2021

Greene Ford is AWESOME!!! I had a recall on my Ford Escape and after calling a dealership closer to my home and was treated very poorly I called Greene Ford and I’m so glad I did!!! They were all so ni More

by vickibugs5792
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick
Aug 24, 2021 -

Greene Ford Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Greene Ford Company. Please don't hesitate to reach out if you need anything else. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

August 18, 2021

Kim made this the easiest car purchase ever. She was friendly, fast, answered all our questions, and even delivered the vehicle. This saved us an 8 hour round trip. The care was just as described. Can't More

by Ethan Summers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Porter
Aug 18, 2021 -

Greene Ford Company responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Greene Ford Company are glad to have you as a customer. Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

August 13, 2021

Matt and the team at Greene Ford have always been the best to work with. They take the time to get to know you and find your perfect fit. I have always been taken care of by the Greene Ford staff. I high More

by Bailey D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Neff
Aug 13, 2021 -

Greene Ford Company responded

Thank you so much for your kind words for Matt and the team, and for taking the time to leave us this wonderful feedback! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

August 13, 2021

Fast service, completed the work the first time and reasonable prices. 5 stars Dealership knows the F150 better than independent shops. I trust there work More

by jmfpbf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Greene Ford Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Greene Ford Company! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

August 13, 2021

Needed routine service on two of the three Ford products in the family and Greene was able to fit us in and get us handled as usual. Steve said they were extremely busy, but was able to get The Worx packag More

by LegacyDentist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
Aug 13, 2021 -

Greene Ford Company responded

We appreciate your business, and our team looks forward to serving you again soon! Thank you for taking the time to leave us this fantastic five-star review. We're thrilled to hear that you have found your experience with Steve and our team to be a positive one over the years. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

August 13, 2021

Great dealership, great salesman. Contacted Alex via Facebook and he responded with great professionalism. I called several dealerships before calling Greene and no one responded with care as Alex. He More

by dtgrier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Mora
Aug 16, 2021 -

Greene Ford Company responded

We are very happy Alex provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

August 11, 2021

Thursday afternoon I went a looked at a used ford explorer, my wife came down, decided she wanted the car, after we filled out the paper work, We decided to look at the care again. After we started t More

by dabo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Mora
Aug 25, 2021 -

Greene Ford Company responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. We apologize we had to cancel this transaction due to the vehicle not passing inspection after we became aware of the issues. This is certainly not what we like to happen, but we do not want to deliver a vehicle that is not mechanically sound. Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

August 11, 2021

We had a very good experience with Greene ford . We bought our escape with them and were very well taken care of then and again this time with our purchase. I would highly recommend them. More

by bren_marv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Cook
Aug 11, 2021 -

Greene Ford Company responded

Bren, Thank you so much for choosing Greene Ford Company! Congrats on your new purchase, and let us know if we can be of any more assistance! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

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