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Greene Ford Company

Gainesville, GA

4.7
1,069 Reviews
Greene Ford is the oldest owner operated Ford Dealership in North Georgia, opening for business in 1980. Today they are one of the premier dealerships in the Gainesville, Georgia area. Their success has relied on the great value they put on customer service. Greene Ford believes that good customer service starts the moment you make the first contact with one of our staff throughout the life of the vehicle.
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2365 Browns Bridge Road

Gainesville, GA

30504

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Showing 1,069 reviews

March 04, 2022

I have been buying cars and having my service done here for 6 years or more! They have always been super friendly and helpful, fast and efficient with the best customer service. I would recommend them to m More

by ACROSSRN1603
Recommend Dealer
Yes
Employees Worked With
Aaron Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Raper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Greene Ford Company responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we once again met your expectations. Thank you again for choosing Greene Ford Company, we look forward to having you as one of our valued customers for many more years to come! Blain Latty Service Manager blainlatty@hotmail.com

February 25, 2022

Alex Mora is one heck of a salesman! Dedicated, professional, knowledgable, and WAY TOO NICE to be a "car salesman." No, Alex is a Personal Concierge and expert at smoothing the road t More

by River Princess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Mora
Feb 27, 2022 -

Greene Ford Company responded

Wow, thank you so much for taking the time to leave us this outstanding five-star review. Thank you for sharing your thoughts about your excellent experience with Alex here at Greene Ford Company. We hope you enjoy your new purchase! We appreciate your business and look forward to having you as one of our valued customers for years to come. Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

February 23, 2022

I purchased a truck from Greene Ford Company on 1/12/2022 for over $50k. The dealership was supposed to send the title of the car to the NC DMV. They provided us with temporary plates that were expiring on More

by Vik. Bogun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Hughes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2022 -

Greene Ford Company responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Blain Latty Service Manager blainlatty@hotmail.com

Feb 27, 2022 -

Vik. Bogun responded

Hello Blain, I just sent you an email with my contact information. Thank you -Viktor

February 17, 2022

Kim Porter was excellent to deal with and made my experience a great one. They had the truck that I loved. More

by troyashaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kim Porter
Feb 17, 2022 -

Greene Ford Company responded

Troy, Thank you so much for your excellent review! We are so glad that Kim had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new truck and don't hesitate to reach out if you need anything else. Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

February 17, 2022

Brian Mulkey was my sales rep and he was super helpful, he helped me from beginning to end. More

by sercan.bas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 17, 2022 -

Greene Ford Company responded

Thank you for your very kind review. Brian and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Greene Ford Company. Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

February 17, 2022

Was not given the services I asked for but when I asked for clarification the manager was very helpful and informative More

by newrobinson21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2022 -

Greene Ford Company responded

While we apologize for the initial mix-up and any inconvenience we may have caused, it's good to hear that we were ultimately able to help and provide a positive experience! We sincerely value your business and hope you will give us another opportunity to serve you. Blain Latty Service Manager blainlatty@hotmail.com

Feb 20, 2022 -

newrobinson21 responded

Yes sir I will most definitely return business with you. Also would like to say the overall time it took for service and follow up was great.

February 11, 2022

We've gotten our last 3 cars from Greene Ford. We especially like working with Grover Young in sales. He does not pressure his clients, but works with you to help you find what you want and need. More

by mrgarycox1388
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grover Young
Feb 12, 2022 -

Greene Ford Company responded

Thank you for the kind words for Grover and our team. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Greene Ford Company. Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

February 10, 2022

Fantastic dealership. From start to finish Alex Mora was very helpful and informative throughout the truck order process. More

by jcarrillo9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Mora
Feb 10, 2022 -

Greene Ford Company responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alex met your expectations. Thank you again for choosing Greene Ford Company, we look forward to having you as one of our valued customers for many more years to come! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

February 09, 2022

Nice to work with during my trade and purchase. Would make a purchase from Greene Ford again. More

by Sam P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Murphy
Feb 10, 2022 -

Greene Ford Company responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Sam, please do not hesitate to let us know. We are always happy to help! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

February 08, 2022

Steve is always very accommodating in the Service Dept. and they keep my wait time to a minimum. More

by LINDAATLANIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Service Dept.
Feb 08, 2022 -

Greene Ford Company responded

Thank you so much for your kind words, Linda, and for taking the time to leave us this wonderful feedback! Blain Latty Service Manager blainlatty@hotmail.com

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