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Greene Ford Company

Gainesville, GA

4.7
1,069 Reviews
Greene Ford is the oldest owner operated Ford Dealership in North Georgia, opening for business in 1980. Today they are one of the premier dealerships in the Gainesville, Georgia area. Their success has relied on the great value they put on customer service. Greene Ford believes that good customer service starts the moment you make the first contact with one of our staff throughout the life of the vehicle.
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2365 Browns Bridge Road

Gainesville, GA

30504

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Showing 1,069 reviews

March 21, 2022

Matt Neff went over and beyond to provide us a professional and easy process when buying a new car. He was extremely responsive and caring. We would definitely recommend him. More

by MT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Neff
Mar 22, 2022 -

Greene Ford Company responded

Congratulations on your new vehicle! We are so glad that Matt had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

March 21, 2022

Matt provided Excellent customer service, was very friendly and knowledgeable about the car I purchased. Very pleased. More

by Sandykilpatrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Neff
Mar 22, 2022 -

Greene Ford Company responded

Thank you so much for your wonderful review, Sandy! We are thrilled that Matt had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Greene Ford Company! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

March 21, 2022

Been on hold for 5 minutes and finally someone answers! ! And finally Steve picks up and says, How can I help you? WOW what a pleasant greeting! I explain and with a unpleasant voice tells me price. Wha More

by Whall5006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve
Apr 07, 2022 -

Greene Ford Company responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Michael Greene General Manager Michael.Greene@greeneford.net

March 18, 2022

Our salesman made the entire process easy from the beginning. We were very pleased with how well he kept us informed about our order and his professionalism. More

by lauriewilson76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Mulkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Greene Ford Company responded

Laurie, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Travis and Bryan met your expectations. Thank you again for choosing Greene Ford Company, we look forward to having you as one of our valued customers for many more years to come! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

March 15, 2022

Great group all around! Chris and Jake handled everything I needed fairly and quickly! Very satisfied. More

by bradgammon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Greene Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
Mar 15, 2022 -

Greene Ford Company responded

Brad, Here at Greene Ford Company, customer satisfaction is our #1 priority. Chris and Jake always do our best to make sure our customers leave with the care they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

March 15, 2022

My new car buying experience was terrific. Everything upfront, fair, honest and quick. Salesman James was a pleasure to work with. More

by chazga49
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Raper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Greene Ford Company responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with James and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

March 11, 2022

Kim is very professional and always pleasant to deal with. Goes out of her way to make sure her customers are happy. More

by Estory77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Greene Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Porter
Mar 14, 2022 -

Greene Ford Company responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

March 10, 2022

Work is done as promised and they usually get it finished quickly. I highly recommend them for service More

by TB
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
4.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Greene Ford Company responded

Thank you! Blain and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Greene Ford Company. Blain Latty Service Manager blainlatty@hotmail.com

March 07, 2022

We had a Wonderful Experience! Everyone is Very professional and friendly! We Highly Recommend Greene Ford! More

by lauracadis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Greene Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Greene Ford Company responded

Laura, It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Greene Ford Company! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

March 04, 2022

Excellent service, dealers were very nice and helpful, they made the whole process of purchasing a new vehicle so much easier and exciting More

by Tailyr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grover Young
Mar 07, 2022 -

Greene Ford Company responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

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