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Greene Ford Company

Gainesville, GA

4.7
1,055 Reviews
Greene Ford is the oldest owner operated Ford Dealership in North Georgia, opening for business in 1980. Today they are one of the premier dealerships in the Gainesville, Georgia area. Their success has relied on the great value they put on customer service. Greene Ford believes that good customer service starts the moment you make the first contact with one of our staff throughout the life of the vehicle.
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2365 Browns Bridge Road

Gainesville, GA

30504

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Showing 1,055 reviews

December 28, 2022

Service and sales department are awesome. They go above and beyond to insure customer satisfaction. More

by smurray3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Greene Ford Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Greene Ford Company to be a positive one. Please don't hesitate to reach out if you need anything else. Blain Latty Service Manager blainlatty@hotmail.com

December 17, 2022

Everyone was courteous, professional, and friendly . We got the deal done quickly , closed out and cleaned up in a timely manner. More

by mkcrowell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Sliger
Dec 18, 2022 -

Greene Ford Company responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

December 17, 2022

tom was very help full in finding me the truck that I wanted will see him when I need a truck More

by rwrawri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Sliger
Dec 18, 2022 -

Greene Ford Company responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new truck! All of us at Greene Ford Company are glad to have you as a customer. Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

December 12, 2022

New dealership for me. Good experience from the beginning to purchase and drive off. 15 More

by hamptonmill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Greene Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mulkey
Dec 12, 2022 -

Greene Ford Company responded

Thank you for your business and this review. We're happy to hear Christopher, Jason, and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

December 09, 2022

Needed my routine service done and Steve got me in and the service department got it done with The Works Package. It was ready in minutes and back driving like new. Thanks to all at Greene Ford’s Servic More

by LegacyDentist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Bullister
Dec 12, 2022 -

Greene Ford Company responded

It's great to hear that Steven was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Greene Ford Company! Blain Latty Service Manager blainlatty@hotmail.com

December 08, 2022

Awful service department. Downright rude to my wife and I. They did not have the rental car like we agreed on and lost both my appointments More

by calebdavis96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jd, steve
Dec 12, 2022 -

Greene Ford Company responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Blain Latty Service Manager blainlatty@hotmail.com

December 05, 2022

Had a slight wheel noise develop on the Momma Mobile and dropped it off for Steve to diagnose and have the Works package done. The next day it’s driving like brand new with the front bearings replaced, new More

by LegacyDentist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Bullister, Diep Nguyen
Dec 06, 2022 -

Greene Ford Company responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Greene Ford Company! Blain Latty Service Manager blainlatty@hotmail.com

December 04, 2022

Great! Really enjoyed our experience. Super helpful and easy to work with. Will come back for our next vehicle. More

by nathanjbyram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2022 -

Greene Ford Company responded

Thanks for sharing about your experience with Greene Ford Company. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

November 23, 2022

The service center was rude and told us that they had no service technician. We took our truck to a Ford dealership over in Dawsonville Georgia. We are very unhappy with service department. More

by carrolltodd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Greene
2.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Greene Jr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Whitmire
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mulkey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2022 -

Greene Ford Company responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Blain Latty Service Manager blainlatty@hotmail.com

November 23, 2022

Great service. The professionals at Green Ford are always courteous and friendly. My car was ready on the exact schedule that they had arranged for me. More

by manofmars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2022 -

Greene Ford Company responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Greene Ford Company, we look forward to having you as a valued customer for many years to come! Blain Latty Service Manager blainlatty@hotmail.com

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