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Greene Ford Company

Gainesville, GA

4.7
1,086 Reviews
Greene Ford is the oldest owner operated Ford Dealership in North Georgia, opening for business in 1980. Today they are one of the premier dealerships in the Gainesville, Georgia area. Their success has relied on the great value they put on customer service. Greene Ford believes that good customer service starts the moment you make the first contact with one of our staff throughout the life of the vehicle.
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2365 Browns Bridge Road

Gainesville, GA

30504

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Showing 1,086 reviews

June 21, 2023

I really appreciated the time that they took with us to find the right EV for our family More

by john.delzell
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Aaron Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Greene Ford Company responded

Thank you, John, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

June 21, 2023

Great people. Very easy process. They do a great job at making you feel at ease. More

by alysia.shaft496
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Aaron Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mulkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Roberts
Jun 22, 2023 -

Greene Ford Company responded

Thank you so much, Alysia, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

June 07, 2023

The sales and service departments have always been nothing but nice, great job, no complaints! More

by Sweetness47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grover Young
Jun 08, 2023 -

Greene Ford Company responded

Thanks for sharing about your experience with Greene Ford Company. We appreciate your business and hope to see you again soon! Blain Latty Service Manager blainlatty@hotmail.com

May 30, 2023

I had a great experience buying a car at Greene Ford. However, a negative experience with the service department. I was told that I should bring my car in before 9 am. I was a bit late and realized tha More

by kcharmdesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dodson
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Greene Ford Company responded

Thank you for this feedback. We always strive to provide our customers with a top-notch experience, and we are sorry to hear that we fell short here. Thank you for bringing it to our attention! Please don't hesitate to reach out to us directly if you would like to discuss this matter in more detail. We would appreciate the opportunity to see if there is anything we can do to turn this around for you. Blain Latty Service Manager blainlatty@hotmail.com

May 31, 2023 -

kcharmdesign responded

Blain, I'm actually over it. And, I probably will come back and get my car serviced at Greene Ford. But, in this day and age, it surprises me that first, people display certain atttitudes that are clearly inappropriate and see no reason to hide, when they are representing a place of business. I mean, honestly, just hide your feelings and put a smile on your face, regardless of how you feel - whether you're having a bad day or feel like treating someone from another race disprespectfully. Otherwise, choose another profession that doesn't involve servicing the public. End of story.

May 17, 2023

Tells me how bad my trade in is due to minor door repair paint job and that they would have a difficult time selling my vehicle because of that and a super cab was hard to sell as well as it being a Ranger. More

by Stevebro12
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tom Sliger
May 21, 2023 -

Greene Ford Company responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

May 21, 2023 -

Stevebro12 responded

Not interested in going through this again. The trade is done. Can't undo it.

May 17, 2023

Greene Ford is the Gold Standard in my book! I will never buy a vehicle anywhere else. More

by jettferebee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Greene Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Agnew - Big Five Stars, Grover Young, Brad Roberts, Tom Sliger
May 18, 2023 -

Greene Ford Company responded

Thanks for sharing about your experience with Greene Ford Company. We appreciate your business and hope to see you again soon! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

May 12, 2023

Good location. Good selection of vehicles. Excellent service. Easy to work and deal with when purchasing. More

by cgarrison4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Sliger, Tom Sliger
May 14, 2023 -

Greene Ford Company responded

Thanks for sharing your thoughts about your experience with Greene Ford Company. We appreciate your business and hope to see you again soon! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

May 03, 2023

The process was simple every one I dealt with was very nice and professional it was a great place to do business with More

by steveking980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Greene Ford Company responded

Thank you so much, Steve, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

April 30, 2023

Great experience! ! I was out of the dealership in less than 2 hours. Brad was very knowledgeable and helpful and Travis explained everything about my financing no matt More

by Joysim2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Roberts
May 01, 2023 -

Greene Ford Company responded

It's fantastic to hear that Brad provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Greene Ford Company! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

April 28, 2023

Needed regular service with The Works Package done to my F-150 and got it scheduled with ease, waited on it, and received it back in a very timely fashion. She’s still running like she rolled off the assem More

by LegacyDentist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Bullister, Ms. Medina
Apr 30, 2023 -

Greene Ford Company responded

We are very happy to hear that Steve and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Blain Latty Service Manager blainlatty@hotmail.com

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