Back

Greene Ford Company

Gainesville, GA

4.7
1,090 Reviews
Greene Ford is the oldest owner operated Ford Dealership in North Georgia, opening for business in 1980. Today they are one of the premier dealerships in the Gainesville, Georgia area. Their success has relied on the great value they put on customer service. Greene Ford believes that good customer service starts the moment you make the first contact with one of our staff throughout the life of the vehicle.
Contact Dealership

2365 Browns Bridge Road

Gainesville, GA

30504

Directions

By Type

Showing 1,090 reviews

August 24, 2023

The personnel was rude, bad customer service and terrible attitude from service agent and cashier. I will not be returning! More

by CLAUDIARAZO74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Dodson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Greene Ford Company responded

Thank you for your review, Claudia. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Blain Latty Service Manager blainlatty@hotmail.com

August 23, 2023

This was the best car buying experience I have ever had! Bryan and Travis are awesome to work with!! More

by mjjudson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mulkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Greene Ford Company responded

Thank you so much for choosing Greene Ford Company! Congrats on your new purchase, and let us know if we can be of any more assistance! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

August 22, 2023

The his was a very easy experience. From the salesman to the management team it was just seamless. Great Job More

by maxray61
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Aaron Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Raper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grover Young, Brad Roberts, Tom Sliger
Aug 23, 2023 -

Greene Ford Company responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

August 21, 2023

Probably the fastest I’ve ever been an out of a dealership getting an oil change and tire rotation. Excellent service. More

by asfarmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Greene Ford Company responded

Thank you for choosing Greene Ford Company. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Blain Latty Service Manager blainlatty@hotmail.com

August 12, 2023

Great communication and customer service! They did everything they said they would do and continued to answer calls after we bought a vehicle. More

by drew.harmon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Greene Ford Company responded

Drew, Thank you so much for choosing Greene Ford Company! Congrats on your new purchase, and let Jason know if we can be of any more assistance! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

August 11, 2023

FAST AND FRIENDLY SERVICE EVERY TIME I COME IN, VEHICLE ALWAYS FIXED RIGHT AND ON TIME More

by BLAINLATTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Greene Ford Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Greene Ford Company. Blain Latty Service Manager blainlatty@hotmail.com

August 08, 2023

Quick and professional service. Very pleasant and helpful staff Comfortable waiting area. Charges for service were reasonable. More

by RUBY.LEIGH
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rick Thompson
Aug 09, 2023 -

Greene Ford Company responded

Thank you, Ruby! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Greene Ford Company. Blain Latty Service Manager blainlatty@hotmail.com

August 08, 2023

Brad Roberts was awesome, I let him know I didn't have a lot of time and he was very accommodating, as was Travis in finance - even when I asked her to make a change with a warranty. Best auto purchase I ha More

by kelly.williams5150
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Raper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Roberts
Aug 09, 2023 -

Greene Ford Company responded

We are very happy to hear that Brad and Travis provided you with such a positive experience during your vehicle purchase! We sincerely value your business and look forward to your next visit. Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

July 27, 2023

Great service. Entire team was polite, professional, and on point. Would recommend. Will return. 10/10 stars. More

by chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony, Tom Sliger
Jul 28, 2023 -

Greene Ford Company responded

Thank you, Chris, for sharing about your experience with Greene Ford Company. We appreciate your business and hope to see you again soon! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

July 18, 2023

The service dept was terrible . Not helpful at all . They treated us like we were an inconvenience to them . Will not be back More

by judythomsen
Service Communication
Recommend Dealer
No
Employees Worked With
Steve
Jul 22, 2023 -

Greene Ford Company responded

Judy, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Blain Latty Service Manager blainlatty@hotmail.com

...
10
...