Green's Toyota of Lexington
Lexington, KY
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1,972 Reviews of Green's Toyota of Lexington
A very Prompt, Pleasant, and Professional experience! Upon arrival for an oil and filer change with a multi-point inspection appointment, I was immediately met by two young men; one read my odometer and t Upon arrival for an oil and filer change with a multi-point inspection appointment, I was immediately met by two young men; one read my odometer and the other placed paper floor mats in my car. I was then greeted with a smile from a professional-looking young man who took my coupon (love your coupons) and processed the paperwork. After completing the paperwork, he offered me a token for a drink while I waited in the lounge for my car. The entire process took about a little past an hour; I felt that my time was respected and I would absolutely recommend Green's Toyota for your car's service needs. After all, a friend recommended me. More
Emergency! The battery on my wife’s 2011 Toyota Camry died... She had a friend give her a jump and went straight to Green’s Toyota. She wanted me to call and mak The battery on my wife’s 2011 Toyota Camry died... She had a friend give her a jump and went straight to Green’s Toyota. She wanted me to call and make sure that they were able to replaced the battery and get her back to her busy schedule as fast as possible. I spoke to Alex in the service department and he assured me that he would take care of it ASAP. Unbelievably, 20 minutes later she was off to her next appointment. SUPERB SERVICE! We are extremely satisfied and will bring our vehicles here for all and any maintenance needed. More
Scheduled Maintenance The ease of making an appointment online was great and times was available to work with my schedule Bob Myers is the best.!!! He just has that way The ease of making an appointment online was great and times was available to work with my schedule Bob Myers is the best.!!! He just has that way with customers that make you feel like you are the only customer that he has. Explains everything in detail of what service is going to be done and if it is covered by the warranty that I have or not. He always has a smile on his face and go that extra step for the customer. Bob is always my go to person in the service dept because I have confidence that he will take care of everything. More
Scheduled maintenance This was an excellent experience. Waited on quickly (Joe) and no problems experienced. Great service! Have had no problems with Green’s service depart This was an excellent experience. Waited on quickly (Joe) and no problems experienced. Great service! Have had no problems with Green’s service department. Thank you More
Meets Maintenance Needs The Service Center and its staff are very competent and trustworthy. They provide you with all the information needed to make an informed decision ab The Service Center and its staff are very competent and trustworthy. They provide you with all the information needed to make an informed decision about your vehicle's service needs and when it's needed. The is done relatively promptly and the quality is impeccable. More
Excellent service. I left my car last night with a note for Carrie and she had it ready by 10AM. Friendly and efficient. I am elderly and appreciate the way she interact I left my car last night with a note for Carrie and she had it ready by 10AM. Friendly and efficient. I am elderly and appreciate the way she interacts with customers. More
Great service The trip to this dealership has always been great. The employees try to make you feel like you are part of the Greens family. You couldn’t get better The trip to this dealership has always been great. The employees try to make you feel like you are part of the Greens family. You couldn’t get better anywhere. More
Scheduled maintenance Scheduled naintenance is prompt, quick and typically friendly. The general manager is very good at attending to our needs. Most service personnel ar Scheduled naintenance is prompt, quick and typically friendly. The general manager is very good at attending to our needs. Most service personnel are helpful in explaining how additional items require seperate - but do not understand why service should not include basic questions just to diagnose the potential problem and then can reschedule for seperate work. More
Incredible This was the first time that I’ve ever bought a brand new car or dealt with a car salesman. I’ve always heard stories about car salesman in general be This was the first time that I’ve ever bought a brand new car or dealt with a car salesman. I’ve always heard stories about car salesman in general being bad guys. With my experience at Greens, all of those stories weren’t true. It was a very pleasant experience! It struggle to put into words how painless it was to get in a new Tacoma. Everyone there was very helpful! More
Great customer service Ian went above and beyond to help me. I was able to also save money on my services. I wish that I had scheduled for more services so that I wouldn’t g Ian went above and beyond to help me. I was able to also save money on my services. I wish that I had scheduled for more services so that I wouldn’t go back but Ian tried to help me avoid having to come back so I appreciate him for that. More