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Green's Toyota of Lexington
Lexington, KY
2,000 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,000 Reviews of Green's Toyota of Lexington
December 20, 2024
I had a great experience with my first service on my new Toyota Rav. They were very professional and answered all my questions. The service was very quick as well! Toyota Rav. They were very professional and answered all my questions. The service was very quick as well! More
by mea
Employees Worked With
Greens Toyota, Jamie Collins
December 16, 2024
Customer service and communication from Jeff was excellent. Business office was friendly and efficient. The buying process was quick and pleasant. excellent. Business office was friendly and efficient. The buying process was quick and pleasant. More
by jspoverton
Employees Worked With
Jeff Wilson
December 15, 2024
All of my issues were resolved. Even though there was a few hurdles in the end they got the job done. And we’re friendly and courteous throughout. Even though there was a few hurdles in the end they got the job done. And we’re friendly and courteous throughout. More
by protons.animism_27
Employees Worked With
Jeremy portwood, Austin Harney
December 08, 2024
They were very busy on the day that I was there. It took one hour and 20 minutes to get my car serviced but I understood. The people were very helpful and friendly. They even took time to show me ho It took one hour and 20 minutes to get my car serviced but I understood. The people were very helpful and friendly. They even took time to show me how to set some things up on my Camry. More
by REX T
Employees Worked With
Greens Toyota
December 04, 2024
Green’s Toyota of Lexington, have an amazing team of employees. Tristan Parsley, was super courageous and helpful during my purchase. Many thanks for great service. employees. Tristan Parsley, was super courageous and helpful during my purchase. Many thanks for great service. More
by liliherald
Employees Worked With
Tristan Parsley
November 25, 2024
Glad I have a familiar face to see when I stop in and I had to the other day as my tire pressure light was one. Justin took care of me right away. had to the other day as my tire pressure light was one. Justin took care of me right away. More
by GSinKY
Employees Worked With
Justin Lisle
November 24, 2024
Service Department reception when you walk in is very bad. The staff behind the counter do not greet you or even look at you, so you are left standing there waiting for someone to ask if they can help y bad. The staff behind the counter do not greet you or even look at you, so you are left standing there waiting for someone to ask if they can help you. Not a very good first impression. Suggest having a greeter who welcomes customers and directs them to the next available service representative who can help them get things started. I also had two discount coupons, one for a synthetic oil change, and one for a tire rotation which I wanted to use. I was told I could not use both discount coupons at the same time that I could only use the discount for one and would have to pay full price for the other service. This made no sense to me other than a way to get you to spend more money and allow Green’s to make more money. This is not what I call good customer service. Now to get the tire rotation I wanted I will have to make another service appointment to use the discount coupon. More
by tom.ash
Employees Worked With
David Johnson
November 20, 2024
When a service department laughs at you because you've wasted 1.5 days and 6 hours of driving and they cant fix your 2024 Tundra its an enlightening moment that all new vehicles bought in the future shall wasted 1.5 days and 6 hours of driving and they cant fix your 2024 Tundra its an enlightening moment that all new vehicles bought in the future shall not be bought at Greens Toyota. More
by Mike009
Employees Worked With
David McWorter
