Green Ford Inc.

Sam the "service person" assigned to me was rude, and unresponsive. When i dropped off my car I received a text saying that I could track my status and text for updates. The texts were never answered and unresponsive. When i dropped off my car I received a text saying that I could track my status and text for updates. The texts were never answered and the status of my car did not change until after 5pm when he finally called to let me know what the issue was. I had an appointment at 8:30. I would recommend DO NOT USE SAM. He is the rudest person i ever ever encountered at a dealership. The ladies I talked to were all very nice and there was a manager named Alex who was amazing. The over all experience was very stressful and super disappointing. I think my car is fixed but the amount charged for labor was unreal. More

My car was ready and nobody called. I had to call. It was an whole week. Not good I had to call. It was an whole week. Not good More

Thanks to Kevin and Mark for getting my 2014 Escape transmission issues resolved. 2nd transmission 1st one went out at lees than 100.000 miles the 2nd went out at just 35,000 miles. Not 100% pleased wi transmission issues resolved. 2nd transmission 1st one went out at lees than 100.000 miles the 2nd went out at just 35,000 miles. Not 100% pleased with the Escape although the service at my most recent visit was spot on. Hopefully it is resolved for good. Thanks again to Kevin and Mark. More

Customer service at the quick lane was excellent. Megan was very friendly, knowledgeable, and polite, and she treated me like a valuable customer, which is a rare experience. She is an asset to your Megan was very friendly, knowledgeable, and polite, and she treated me like a valuable customer, which is a rare experience. She is an asset to your company. More

Great service. I wouldn’t go anywhere eke but Green Lincoln personal are very friendly thanks I wouldn’t go anywhere eke but Green Lincoln personal are very friendly thanks More

Always do a great job, that’s why I continue to bring my car in for service car in for service More

The staff at this dealership were friendly. Salesman was not pushy and was a good communicator. Salesman was not pushy and was a good communicator. More

Excellent service, Simple the schedule, great communication on time turn around and easy pick up communication on time turn around and easy pick up More

The Quick Service Department is great! Efficient, friendly, courteous service! Considering I could never get a live person to take my service call at the Dealership Service Department! I Efficient, friendly, courteous service! Considering I could never get a live person to take my service call at the Dealership Service Department! It was especially rewarding to be treated so well by the Quick Service personnel! More

Your staff was courteous and professional- my wait time was very reasonable. thank you, Martin was very reasonable. thank you, Martin More