Back

Green Ford Inc.

Greensboro, NC

4.1
3,441 Reviews

3800 West Wendover Avenue

Greensboro, NC

27407

Directions

By Type

3,441 Reviews of Green Ford Inc.

April 21, 2023

Truck was towed in and did not get diagnosed until 2 weeks after. Rude customer service, no loaner cars available. They had no idea when my car would get taken in to get diagnosed. Whoever finally worke More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin Bell
April 20, 2023

Poor communication. Ordered parts and they picked up my truck,parts not there. Reordered parts,never called to say they were there,I called and parts were in,but they sa More

by dennisghoward
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
April 20, 2023

I have had 3 recalls and have taken my car twice and was told the part was not in …wish I would’ve known that before I came all the way up there and this last recall I have been waiting for months have not More

by macklinmyra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Catherine Cole
Apr 20, 2023 -

macklinmyra responded

I bought my car in to be serviced, my back brakes sound like a train whenever it’s raining and I back up my brakes would make a very loud noise. So I bought the car in which was there all day when I came to pick my car up the service guy named Michael said that I would be needing new brakes soon when I asked why would they sell a car that had bad brakes? I had only had the car almost 5 months, I feel for what I’m paying the brakes should be in good condition, I just don’t feel good about my purchase.

April 20, 2023

The dealer did an excellent job in helping me get my car and I love my car. Am enjoying every bit of it More

by fthinvestment
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Berry
April 20, 2023

The dealer did a very good job in helping me get my car and I love it. More

by fthinvestment
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Paul Berry
April 19, 2023

Don’t return calls or emails to schedule service. Don’t pick up the phone. Finally when you go in they can’t help you. They charged me for a part that they said they were ordering. Never heard from t More

by carmen4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department zero stars
April 18, 2023

Quick service and excellent representatives. My car was in for software updates. It did take over a month to get me an appointment. More

by Pawhited
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
April 18, 2023

Over priced and took way too long to get my truck back. They had it for two weeks to do a max 5 day job. More

by kcassell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
April 17, 2023

Amazing service department. Honest, Efficient and Professional Ashley was great to work with. I got my car back on time. More

by EDROIS629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Lillard
April 17, 2023

Friendly but overpriced. Reasonable wait time, decent waiting area. Not $100 an hour labor costs worth though. More

by KRISTAN PATTERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Isley