
Green Ford Inc.
Greensboro, NC
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3,441 Reviews of Green Ford Inc.
Very accommodating service department. I was passing through Greensboro and needed an oil & filter change and tire rotation and they took me in late afternoon and had me set to go in about an hour. Dow through Greensboro and needed an oil & filter change and tire rotation and they took me in late afternoon and had me set to go in about an hour. Downside, I told the front receptionist I wanted to talk to someone regarding an extended warranty. She said someone would be right out to help me.....no one ever came. Oh well, lost the potential of a good sell. More
Chris and Wiley were wonderful to deal with I ordered truck they both kept in touch with me and let me know every step of the way. Great transaction no stress very friendly and informative. Thank you for truck they both kept in touch with me and let me know every step of the way. Great transaction no stress very friendly and informative. Thank you for everything. More
I had a lease from another state and when I came into the dealership and I was taken care of immediately. Jacob, Harold, and Dustin were amazing. They made the process simple and non-stressful. I would use t dealership and I was taken care of immediately. Jacob, Harold, and Dustin were amazing. They made the process simple and non-stressful. I would use them again. More
I love my new explorer. Everyone there was very nice and helpful. Would definitely come back to green ford and recommend to family or friends. helpful. Would definitely come back to green ford and recommend to family or friends. More
Got oil change and tire rotation. They did a good job but when driving into the service center neither guy at the computer terminal took the time to greet me or even make eye contact. Kinda rude in my opinio when driving into the service center neither guy at the computer terminal took the time to greet me or even make eye contact. Kinda rude in my opinion. Made me briefly consider leaving. More
Service was very good. The transmission work done was diagnosed to be a bad transmission cooler and the work that was performed on it was very good. I no longer hear metal on metal while driving. diagnosed to be a bad transmission cooler and the work that was performed on it was very good. I no longer hear metal on metal while driving. Thank you More
The men I dealt with were very courteous and did not give me the run around Eric maltby and Chris barner,. Also the lady that did my finance papers was very wonderful me the run around Eric maltby and Chris barner,. Also the lady that did my finance papers was very wonderful More
Recall Overall it was ok. The first guy I spoke to was not the friendliest could work on his customer service skills. Sonya and Kevin were really nice howeve Overall it was ok. The first guy I spoke to was not the friendliest could work on his customer service skills. Sonya and Kevin were really nice however, when I was due to return the rental Sonya left me a message that left me feeling a little uneasy. She (Sonya) stated in a phone message to me that Kevin had called me twice to let me know that my vehicle was ready but that’s not true Kevin called me once and I was not able to call him back right away nor did he mention in his message that my car was ready. He stated that he had a few things to tell me about my car and that was it. . Sonya also stated that I had agreed to turn the rental back in as if I was trying to steal the rental from Ford. I did not appreciate that at all. I had the vehicle twenty-four hours because I had no idea my car was ready before Ford closed for the day. Had Kevin told me in his one and only phone call, I could have made arrangements to return the rental on the same day. More
Green ford dealership in Greensboro are friendly, courteous and knowledgeable. Salesman and staff made sure you are leaving happy. I bought a 5.0 mustang so of course I left happy courteous and knowledgeable. Salesman and staff made sure you are leaving happy. I bought a 5.0 mustang so of course I left happy More
Came in for oil change everyone was friendly and helpful with my questions and service . dealership was clean and service was quick for the oil change. Thanks with my questions and service . dealership was clean and service was quick for the oil change. Thanks More