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Green Ford Inc.
Greensboro, NC
3,441 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,441 Reviews of Green Ford Inc.
April 26, 2020
False pricing, changes pricing once taken into financing. Won’t be back here, expressed my concerns and never heard back. Also was like pulling teeth to try to get answers from anyone after the sale. Won’t be back here, expressed my concerns and never heard back. Also was like pulling teeth to try to get answers from anyone after the sale. More
by DEVON_M
Verified CustomerEmployees Worked With
Brook Branson
April 26, 2020
Mickey, my service tech, was very courteous and kept me informed about the status of my vehicle. The problem with my truck was properly addressed and I am happy with the result. informed about the status of my vehicle. The problem with my truck was properly addressed and I am happy with the result. More
by anoble
Employees Worked With
Mickey
April 25, 2020
Truly horrible experience just about everytime we have bern there, from simple oil changes to questions about the car. Will not so busines their again bern there, from simple oil changes to questions about the car. Will not so busines their again More
by JPANTOJA420
Employees Worked With
Kenneth Thompson
April 24, 2020
The folks at Green Ford made me feel like family. The process was so well run that we were in and out in no time. I now am looking forward to having my new truck serviced there just so I can say hello. process was so well run that we were in and out in no time. I now am looking forward to having my new truck serviced there just so I can say hello. More
by Jmullen
Employees Worked With
Dria Johnson, Anthony Sides
April 23, 2020
car was cutting off and they did amazing My husband took our car to two different places trying to get if fixed, when i said all along take it to ford dealership .....2,000$ later and still c My husband took our car to two different places trying to get if fixed, when i said all along take it to ford dealership .....2,000$ later and still cutting off, he takes it to Green Ford and they fix it for less than 600$!!!!!!!!!!!!! Thank you Green Ford for your competence and professionalism, amazing!!!!!!!!!! More
by haithm
Employees Worked With
Kenneth Thompson
April 23, 2020
Quick Lane service done quickly. And promised me my car and called me within two hours. I really appreciate the prompt service. Thank you for the good customer service. and called me within two hours. I really appreciate the prompt service. Thank you for the good customer service. More
by Ms. Gibbsky
Employees Worked With
Megan at Quick Lane
April 23, 2020
The service department went over and above To resolve my issue. The service manager Mark made a trip to my home to address my concerns. His follow up was great. We are now just waiting on the parts from issue. The service manager Mark made a trip to my home to address my concerns. His follow up was great. We are now just waiting on the parts from Ford. More
by DALEMCLEMORE
Employees Worked With
Mark the Service Manager.
April 23, 2020
No wait time for my appointment. Everyone was very professional. Wait time for my repairs to be completed was minimal. Waiting area was very clean. professional. Wait time for my repairs to be completed was minimal. Waiting area was very clean. More
by NURSELYNNE97
Employees Worked With
M. price
April 22, 2020
Greenford addressed all the issues I had on my last service. When I took my car in the tech staff tried to sell a service I didn’t need and kept pushing it. He finally accepted to perform the maintenan service. When I took my car in the tech staff tried to sell a service I didn’t need and kept pushing it. He finally accepted to perform the maintenance I took my car in for. At the end of service he told me the air filter was not replaced because it was still ok even though I’m the replacement should have been done. I reported these issues and I got a call from Jason which quickly addressed my issues by reimbursing me for the unpleasant service and also gave me a free of charge air filter replacement. I never had issues with greenford before and I really feel Jason handled it really well. More
by Paco
Employees Worked With
Jason Waller
April 22, 2020
Great customer service! Being able to schedule service in advance was a blessing, only spent about an hour waiting for my F-150. Always a return customer. advance was a blessing, only spent about an hour waiting for my F-150. Always a return customer. More
by FISCHMARK
Employees Worked With
Melody
