Green Ford Inc.
Greensboro, NC
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3,441 Reviews of Green Ford Inc.
Excellent! !! Went in for a Free oil change I had and got a call saying the air filter needed to be changed and was given the cost and option to change it so I g !! Went in for a Free oil change I had and got a call saying the air filter needed to be changed and was given the cost and option to change it so I gave the green light and had it changed. Awesome customer service and you can tell they care!!! More
They are difficult to work with. I was out on hold for more than 10 minutes then transferred to VM. I never received a return phone call. I ended up making an online appointment inst I was out on hold for more than 10 minutes then transferred to VM. I never received a return phone call. I ended up making an online appointment instead. The day before my appt, Terri called to confirm and I asked if both my recalls would be performed and she said yes. Needless to say that was not the case, only 1, the safety recall was performed, and no explanation as to why the other wasn’t. And still to this day, they do not have my first name correct in their system though I have reminded them numerous times and asked them to fix it. I’ve given up on them. More
I purchased my truck a year ago and the sales person that helped me was very helpful and continues to check on me as to how my truck is doing helped me was very helpful and continues to check on me as to how my truck is doing More
Poor communication, too long to get appt and service took long. Manager was finally helpful I realize staffing is an issue and I hate it and I am usually very understanding but don’t offer the appointment long. Manager was finally helpful I realize staffing is an issue and I hate it and I am usually very understanding but don’t offer the appointment at all if it can’t be done. More
Phenomenal! And this day, when customer service is almost a thing of the past Green Ford delivers exceptional customer service, and I cannot say enough that wou And this day, when customer service is almost a thing of the past Green Ford delivers exceptional customer service, and I cannot say enough that would do justice about Jeremy Collins. He is way above any salesperson I have had the pleasure of working with! More