Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Green Ford Inc.
Greensboro, NC
3,441 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
3,441 Reviews of Green Ford Inc.
April 29, 2021
Great customer service! And Andrew was amazing helping us with our car. Friendly environment. I can all the way from Fayetteville to get my car with them. with our car. Friendly environment. I can all the way from Fayetteville to get my car with them. More
by lmalave15
Verified CustomerEmployees Worked With
Dustin Bell, Andrew Fingal
April 28, 2021
Had the car 3 days. Didn’t fix the issue. Told me the issue was a aftermarket oil filter. Not the issue and they are the ones that did the oil change in the first place... issue was a aftermarket oil filter. Not the issue and they are the ones that did the oil change in the first place... More
by Cwarner
Employees Worked With
Michael
April 27, 2021
This guy right was honest, nice, knowledgeable and most of all, had a friendly demeanor. I have purchased many cars from various dealers over the years and I honestly think this was the best experience I of all, had a friendly demeanor. I have purchased many cars from various dealers over the years and I honestly think this was the best experience I have ever had at a dealership. I was about to go look at a similar vehicle compared to the vehicle I went to look at Green Ford. I would have never looked at the car vehicle report and seen the damage it had if not for Mr Jones pulling the car fax and show it to me. Not only did it have severe damage it had air bags deployed in the accident. Appreciate Mr. Jones honesty and for showing me the other dealers car Fax. He wasn’t down I g the other dealership I think he was just comparing g the cars to give me a better deal but then he found out about the vehicles damage. Y More
by Robbie
Employees Worked With
Josh Eberhardt, Richard Jones
April 27, 2021
Big Mike was excellent answered all our questions and got our deal done in a timely manner, explained our vehicle in detail and was considerate of our time our deal done in a timely manner, explained our vehicle in detail and was considerate of our time More
by ericbarker611
Employees Worked With
Big mike, Dustin Bell
April 27, 2021
This is the 3rd car I've purchased from Green Ford, specifically because of the level of overall support and service provided by Alex Wagar. I now live 90+ miles away in Charlotte but returned to Gree specifically because of the level of overall support and service provided by Alex Wagar. I now live 90+ miles away in Charlotte but returned to Green Ford again instead of buying from a local Charlotte Ford dealer because of the level of personal attention, diligence and customer support Alex provides. He's a genuine advocate for his customers and always does the right thing for them. I trust him completely and I know he works extremely hard to find the vehicle with the options I want at the best price possible, is always available to answer questions and help with whatever I need, get my service scheduled, calm my anxiety, etc. He's approachable, personable, and has always gone the extra mile which is what keeps me coming back. Green Ford didn't have the lowest price for my vehicle this time, but I returned and purchased from them again because of the value-added support, help, diligence, follow through, customer focus, trust worthiness, go the extra mile and all around pleasant experience I always get when working with Alex. He's top notch and an example for others to emulate. More
by FOAD
Employees Worked With
Alex Wagar, Dustin Bell
April 27, 2021
Bought used 2017 escape in Nov.2020 for 11k. In 4k miles transmission had to be rebuilt cost 4k then at 5k miles the engine needs to be replaced. Would think from a Ford dealership would not get a lemon but transmission had to be rebuilt cost 4k then at 5k miles the engine needs to be replaced. Would think from a Ford dealership would not get a lemon but I guess his one is a shyster. They told me they would be HAPPY to help and it would only cost another 8 to 9k. So beware of this dealer, I had been warned of Green Ford sales practices but bought anyway and now stuck. Oh and they see you are a veteran and thank you for your service the stab you in the back More
by lewnewby
Employees Worked With
Joy Maerlender
April 26, 2021
Michael was very nice. Did not provide transportation to work like promised. Kept car all day and it still wasn’t ready then I got off work at 5 work like promised. Kept car all day and it still wasn’t ready then I got off work at 5 More
by tmckoy1959
Employees Worked With
Michael
April 26, 2021
The place was very disorganized. When my car was towed in, I asked if there was any info they needed from me. They said no, I was good to go, though nobody had even taken my name or the keys to the car. W in, I asked if there was any info they needed from me. They said no, I was good to go, though nobody had even taken my name or the keys to the car. When I asked someone else if there was anything they needed, she told me the guy that had just said no was supposed to get my info. When I came to pay, I found that my info had not even been filed. The guy I worked with was named Neal and he was unfriendly from the start, and his manager was also very rude and condescending during the brief interaction I had with him. When I finally got to pay the price was also higher than what Neal had told me it would be over the phone. When I got the car back I noticed that one of my tires was almost flat- the least they could have done was put some air in that, but nope. I will say that the cashiers were phenomenally friendly and helpful despite all the issues I had. The service department itself though did not leave me with a good impression at all- I will never be coming back to this dealership. More
by bdavis123
Employees Worked With
Neal Hassie
April 26, 2021
Service department was Neal he was very helpful and the staff were great. Truck ran after great, brakes a 100% better thank again for a job well done staff were great. Truck ran after great, brakes a 100% better thank again for a job well done More
by hsawbuck
Employees Worked With
Service department was great
April 26, 2021
This place makes everyone feel like family. They took care of everyone who came there. I would recommend this place to anyone looking for a great place to buy a car from care of everyone who came there. I would recommend this place to anyone looking for a great place to buy a car from More
by Glojo98
Employees Worked With
Wiley Bass, Dustin Bell
