Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Green Ford Inc.
Greensboro, NC
3,441 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
3,441 Reviews of Green Ford Inc.
September 11, 2021
Tim is a man of his word and works with me when I need service being I live in Virginia. I’m very appreciative of him and his excellence in customer service. service being I live in Virginia. I’m very appreciative of him and his excellence in customer service. More
by LydRN
Verified CustomerEmployees Worked With
Tim
September 11, 2021
Professional, thorough, good communication, reasonable service time, knowledgeable, helpful, verified that repair was completed, drove car twice, easy to work with, Tim Pegram is the best service time, knowledgeable, helpful, verified that repair was completed, drove car twice, easy to work with, Tim Pegram is the best More
by Jetking
Employees Worked With
Tim Pegram
September 10, 2021
My check engine light came on in my 2018 F150. Dealer said it was a recall issue with a cam shaft sensor and not to drive the truck until they could fix it. They said it would take about 3 days. Well it said it was a recall issue with a cam shaft sensor and not to drive the truck until they could fix it. They said it would take about 3 days. Well it took 9 days. All the while I called up almost every day after day 5, and literally nobody could actually tell me what was happening with my truck. When I finally picked it up, I asked them what they did. The guy looked at the service paper and started talking about a software update. When I asked why it took 9 days, he said he had no idea. I said I was not happy with that answer. Nobody resolved it, and I left very irritated. Also, this was 1/2 work trucks for my business. More
by Ryan O’Laughlin
Employees Worked With
I don’t know their names
September 10, 2021
From the beginning, dealing with setting up appointment ( then having to bring the car in early ), my experience was a good one. Professional, knowledgeable and courteous. ( then having to bring the car in early ), my experience was a good one. Professional, knowledgeable and courteous. More
by Sarnetta919
Employees Worked With
Nicole
September 09, 2021
Not knowing what to expect, Nicole was extremely helpful in answering my questions and scheduling appointment. Everyone I encountered was courteous and knowledgeable. The job was completed in timely manner, in answering my questions and scheduling appointment. Everyone I encountered was courteous and knowledgeable. The job was completed in timely manner, plus a surprised car wash! More
by Sarnetta919
Employees Worked With
Nicole, Service Dept.
September 09, 2021
Always friendly and fast service with a full update and status of the vehicle. With an appointment there were no issues with arrival and quickly addressed, by name, when walking in. status of the vehicle. With an appointment there were no issues with arrival and quickly addressed, by name, when walking in. More
by Brob
Employees Worked With
Megan
September 08, 2021
Service was quick and friendly. They informed other customers of recalls on their autos and offered to do the repairs or they could reschedule. Some of the customers were not even aware of the recalls. customers of recalls on their autos and offered to do the repairs or they could reschedule. Some of the customers were not even aware of the recalls. I enjoy going there to get work done convenient and quick. Cost about the same as other places , I check for coupons online beforehand. More
by NCINKMAN
Employees Worked With
CC Cole
September 08, 2021
Handled recall quickly once parts were available. Shuttle service availability was a big plus. Shuttle driver Mr Coleman great personality. Outstanding representative for Green Ford Shuttle service availability was a big plus. Shuttle driver Mr Coleman great personality. Outstanding representative for Green Ford More
by robyn12
Employees Worked With
Jim Coleman , Wiley Bass, CC Cole
September 08, 2021
My car is one year old. I’ve had nothing but issues with the car since day one. Recalls from day one and took forever to get fixed. Now my transmission is going out and every light in my car is on and I was the car since day one. Recalls from day one and took forever to get fixed. Now my transmission is going out and every light in my car is on and I was promised a loaner vehicle if I purchased the warranty a vehicle would be provided but now they can’t provide that I’m xxxx out of luck. Guess they are talking peoples money and ripping them off for warranty for no reason. I also have to pay to have my car towed in at my expense. More
by dowe550530
Employees Worked With
Service department
September 07, 2021
I take my car to Green Lincoln when I need it serviced. Tim in Maintenance does an awesome job in caring for customers. He is professional, easy to work with and answers all my questions. So pleased wit Tim in Maintenance does an awesome job in caring for customers. He is professional, easy to work with and answers all my questions. So pleased with my car when it is returned to me. Excellent!! More
by JMORGAN70
Employees Worked With
Tim @ Green Lincoln
