Green Chevrolet

My experience with Kyle Ruser was horrible. He had no intention of selling me the vehicle that I wanted to purchase. I was upfront and honest with what I wanted and he did not take what I had said into c intention of selling me the vehicle that I wanted to purchase. I was upfront and honest with what I wanted and he did not take what I had said into consideration. I wanted an SUV and he stated all I can put you in is a four door car. That the program he was recommending wouldn’t allow for the SUV. He tired to push me into buying it. He finally called me back after I called him 6 times and stated well that is all we can offer you and that we (green Chevy) were the only people that would even finance me. He asked if he could call me back if his sales manager said they could do a SUV I said don’t bother because I will go somewhere else where they will better customer service and where they care about who they are dealing with. I would never ever go back here to purchase let alone look for another vehicle. I have to say this was the very worst customer service that I have ever received. I am happy that I went to Lujacks because they provided me with the exact make am model vehicle I wanted and they financed me at a great rate. More

I purchased a used corvette from Bryce and am from Canada. Being a business owner and having a sales force at our company I have to say how impressed I was with Bryce Murphy. I was essentially an "int Canada. Being a business owner and having a sales force at our company I have to say how impressed I was with Bryce Murphy. I was essentially an "internet" shopper responding to an ad. I had a multitude of questions concerning the car and Bryce went above and beyond what in my view a normal sales person would. Numerous emails were responded to timely, complete with pictures supporting everything I had asked about! Based on his excellent customer service and thorough information I decided to visit the location and check the car out further. Note I was absorbing significant cost as I flew down from Toronto. He had arranged with service for the car to be put up on the hoist, road test, even sent me some local hotel recommendations before coming. This was after numerous pictures he sent me and emails answering every question I had. if he didn't know he checked with service and gave me the right answers. Upon my arrival I was treated like I was their only customer including all staff at the Dealership. The car was everything Bryce said it would be, the staff at the Dealership, including Paul and the owner were exceptional! This Dealership, and Bryce in particular, really understands customer service. Without giving away too much information I have purchased and leased many vehicles and service trucks for many years. I have never experienced sales and customer service like this. Needless to say the car was sold and will soon be on its way to the great white North. I left wondering if this is how they treat prospective customers (possible window shoppers) from another country I can't imagine how locals get looked after!! I am sure exactly the same! Based on this sales experience I plan on advising all members of our corvette club to check out this Dealership! I also hope to return here for the ZR1 in the future! As with many things it's not always about the price, it's about the service. This place is top notch! Thanks for putting a "positive" light on a vehicle buying experience! More

Bryce was a really good salesman. It was my first time buying a car, and he made sure I got the best car for my buck. Bryce made sure each car was in the best of condition,too. He made sure we went over e buying a car, and he made sure I got the best car for my buck. Bryce made sure each car was in the best of condition,too. He made sure we went over each car I looked at and found the one that would work best for me. He also was really nice making sure myself and family where happy with the purchase. If you are looking for a salesman he would be the one I would choose. More

Great experience. I will come back to purchase my next car from Green CC! Have no regrets for my purchase at all. The knowledge exemplified was extraordinary and very professional. car from Green CC! Have no regrets for my purchase at all. The knowledge exemplified was extraordinary and very professional. More

Green did not disappoint us in any way. What they advertised is what they did. No gimmicks, just plain talking. Many dealers lead you in different directions. Everything was on the up and up. Bryce i advertised is what they did. No gimmicks, just plain talking. Many dealers lead you in different directions. Everything was on the up and up. Bryce is a quality person that helped us with every detail and answered all our questions and we had many. We spent a lot of time researching ten dealers in the area and Bryce was on top. His corner to corner tour of the car was impressive and his knowledge of his product is exceptional for a young salesperson. Best experience we have had at a car dealer in forty years since my 1st car. More

BRYCE WAS VERY HELPFUL SHOWING ME AND MY WIFE THE CARS THAT WOULD WORK FOR US AND ANSWERING ALL THE QUESTIONS WE HAD ABOUT NEW CARS AND WORKING WITH US ON PRICING AND THE TRADE IN PRICE OF OUR TRUCK, BRYC THAT WOULD WORK FOR US AND ANSWERING ALL THE QUESTIONS WE HAD ABOUT NEW CARS AND WORKING WITH US ON PRICING AND THE TRADE IN PRICE OF OUR TRUCK, BRYCE SEEMS LIKE A GO GETTER AND WILL SELL ALOT OF CARS FOR GREENS, AND I WOULD GO BACK AGIAN TO GREENS FOR MY NEXT CAR OR TRUCK AND ASK FOR BRYCE AGAIN, THANK YOU GREENS More

Bryce was exactly how car salesmen should be, HONEST, NOT PUSHY, and THOROUGH. I inquired online on a Wednesday night. By the next morning, Bryce responded with a courteous email to keep things moving forwar PUSHY, and THOROUGH. I inquired online on a Wednesday night. By the next morning, Bryce responded with a courteous email to keep things moving forward, and from there, the vast majority of our communication via text message, which is extremely convenient for anyone with a busy work schedule. He then went to work for me in finding a price for the vehicle I wanted in my stated range. From there, he was extremely honest and transparent about a few very minor blemishes to the vehicle. Given that my wife and I planned to drive from St. Louis to get the car, he made extra sure we wouldn't be disappointed upon arrival, and we weren't. I'll crrtainly recommend Green CC and Bryce to family and friends. The whole experience was timely, and very well done. More

We enjoyed the overall experience in purchasing a new vehicle from Green. Bryce was very helpful and took the time to explain all the features on the car we were looking at so that we were comfortable in vehicle from Green. Bryce was very helpful and took the time to explain all the features on the car we were looking at so that we were comfortable in knowing what we were buying. He also helped us through the On-Star activation process as well as the XM setup. Bryce was very quick and attentive in providing the information via email that we needed when deciding on which vehicle would best suit our needs before coming into the dealership. More

I live about an hour and a half away from dealership but was well worth driving there for the service. I was able to do most of the process by email and phone so the actual signing process did not take lon was well worth driving there for the service. I was able to do most of the process by email and phone so the actual signing process did not take long at all. I have dreaded buying vehicles due to previous experiences at other dealerships but this time was so much better and I will definitely deal with them again. Very friendly and helpful. Even after the sale. Went well above what I am used to. Not pushy at all and very helpful and answered all my questions. More

My wife and I were in the market for a new vehicle and the last thing we wanted was a new car payment after not having one in 8 years with both of our cars. I did some research online of vehicles that wou the last thing we wanted was a new car payment after not having one in 8 years with both of our cars. I did some research online of vehicles that would match what we were looking for and we settled on looking at a Chevy Equinox. I did an inquiry online and Bryce Murphy answered my call. Bryce introduced himself over the phone and told me what he would be willing to do if I wanted to stop in and take a look over at Green Chevrolet. I had a few bad experiences with over pushy salesmen at other dealerships and I wasn't going through that again. I decided to read the reviews on Bryce on the dealer website and then Googled his name and read all the other information I could find on him. To my surprise Bryce appeared to be right on point to what he described over the phone and my wife and I decided to go pay and visit and see our options. We sat in a few models, looked at all the dealer incentives and found very quickly that no other car dealer in the Quad Cities was going to be able to match their deals on a new 2013 Equinox. After seeing the trim styles we changed our minds from the LS model to the LT and found that extra savings were given. After that initial face to face appointment I was sold and I knew Bryce was my guy and was going to win my business. My wife and I discussed all the options we wanted and returned a few days later with our trade in. Not only did we get more than what we expected with the trade in we also got extra dealer incentives to sweeten the deal. We haven't have customer service quite like this before. Bryce gave us information on protecting our car from the elements, car washes and the quality service plans we could take advantage of. We got over to financing and got all squared away. My wife and I got a tour of our car and all the features inside before we left and spoke to the On Star rep. The apps we downloaded to our phones are awesome and when we drove off the lot with our brand new Chevy Equinox LT we knew we made a great choice in Green Chevrolet and with Bryce. You definitely have our future business and referrals. Thanks Again Bryce! More