Green Buick GMC
Davenport, IA
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There were 2 reason we have sdwitched dealers. The former dealer's service personnel seldom seemed to appreciate our many years of business . We were never greeted with a smile or a "how are you"?" former dealer's service personnel seldom seemed to appreciate our many years of business . We were never greeted with a smile or a "how are you"?" Our daughter purchased a car from Tom Baxter 10 yrs. ago and she was always pleased with the personnel at the service center. Todd Woods is the person she calls for her appts. We have known Tom when he first began selling cars. He helped me turn in my lease car and I purchased a 2008 G6. A few days later we purchased a new 2010 Sierra. My husband is handicaped and Tom helped him find the truck for which he was looking and also helped him with details of operation OnStar,etc. We are very pleased with all aspecets of purchasing vehicles from Tom. More
Over all good costumer service. Got a good trade and even went back to pick up something I forgot in the traded vehicle. The car I purchased has a very comfortable feel and has alot of bells and whistles. Th went back to pick up something I forgot in the traded vehicle. The car I purchased has a very comfortable feel and has alot of bells and whistles. The staff treated me very well and made sure I had all the information I needed for the vehicle purchased. More
Wonderful experience! Green Buick GMC had the most superior customer service I have ever received when purchasing/leasing a new vehicle. They truly put the customer first. Friendly, easy to work with superior customer service I have ever received when purchasing/leasing a new vehicle. They truly put the customer first. Friendly, easy to work with & very accessible each time I contacted them via phone. Highly recommended! More
Glenn did a great job. He took the time to find me the vehicle that fit my needs and my price range. He even went to my home (crossing the 74 bridge), to make sure it would fit in the garage. Thanks Glen vehicle that fit my needs and my price range. He even went to my home (crossing the 74 bridge), to make sure it would fit in the garage. Thanks Glenn!!! It took some time to get the 2nd key for the Mazda, but it's all good now. Thanks Rick. More
Both Glenn & Rick made our shopping experience for our new vehicle a pleasant experience. We were treated very fair and without any hassles. Glenn was great in taking care of all the details that had to new vehicle a pleasant experience. We were treated very fair and without any hassles. Glenn was great in taking care of all the details that had to be handled. We will recommend both Glenn and Rick to others. Thanks again for a great experience in purchasing our new vehicle. More
Ricardo was very helpful on our first visit to Green on Saturday, the 17th of July. My daughter and I test drove 3 cars that day. I came back with my husband on Wednesday, the 21st and Glen helped us out Saturday, the 17th of July. My daughter and I test drove 3 cars that day. I came back with my husband on Wednesday, the 21st and Glen helped us out. He was great! He gave us all the details on the Durango we were interested in, looked up the car facts, and did the same with our trade in. He came up with several options for add ons and payments and stayed late to close the deal. He took us over to the service department and got us set-up with the preferred owner program and explained all the perks. He helped us clear all of our personal belongings out of the trade in.(I hadn't planned on making the purchase that evening and had not done this at home.) Curt, the finance man, was very pleasant and helpful as well and we kept him late too. Glen set up our appointment for the xzilon protection and called with different options for arranging to drop off the durango and pick up a rental. The gentleman handling the rental was wonderful. I will be having my oil changed at your dealership because I was so impressed with the entire staffs friendliness and the positive and prompt service I received. I am sorry to say that in the past, a dealership is not a place I tend to look forward to visiting. The people at Green have changed my expectations and I look forward to our continued relationship. I know people are more apt to relay any negative experiences they might have, but I am very happy to give you this positive feedback. More
I enjoyed purchasing my Enclave from Glenn....he was very helpful and professional. I really like the Service Department! They are very friendly and clean! My husband purchased his Buick Lucerne from Green helpful and professional. I really like the Service Department! They are very friendly and clean! My husband purchased his Buick Lucerne from Green as well. We are very pleased with our salesman and service. Thank you! More
Awesome! Great experience - Rich did a great job! I have no complaints. Very polite, calls back when says he is going to and very honest. This is my first purchase with Green and I am very happy. I have no complaints. Very polite, calls back when says he is going to and very honest. This is my first purchase with Green and I am very happy. I especially liked that Rich wasn't trying to go back and forth between us and other customers - that has been my experience at Lujacks....It was refreshing to work one on one with Rich without interruptions.... More
Rich was very helpful and a super nice guy to work with. Rich and Chris made sure that we were satisfied with our Outlook before we took possession. I would definitely recommend Green GMC Buick to others. Rich and Chris made sure that we were satisfied with our Outlook before we took possession. I would definitely recommend Green GMC Buick to others. We had a positive experience, and we would definitely go back to Green for our next vehicle. Thanks Rich! More
Late on a very hot, muggy Saturday afternoon, Glenn was the essence of patience as we looked at several vehicles. He said he was there for us as long as we needed him, which impressed us. We did end up b the essence of patience as we looked at several vehicles. He said he was there for us as long as we needed him, which impressed us. We did end up buying a 2011 Buick Enclave and have been very happy with it. Glenn had helped me previously even though I didn't buy a vehicle at that time, he was very nice and didn't make me feel bad that he had gone to that effort to help us, which is why I asked for him this time. We have taken our cars to this dealership since 2005 when we bought a Buick and a Cadillac. We have been very impressed with the quality of the service department and the friendliness of the people we've dealt with. More