
Green Buick GMC
Davenport, IA
Filter Reviews by Keyword
By Type
Showing 240 reviews
We came with our 2002 Ford Exp. very good condition, a Texas vehicle, with only 82,000 miles on it. The purpose was to find a different 2nd car with front wheel drive,or 4x4 for grocery & grandkid haulin Texas vehicle, with only 82,000 miles on it. The purpose was to find a different 2nd car with front wheel drive,or 4x4 for grocery & grandkid hauling. We had already checked the Blue Book value and knew it should be around $5,975.00. We found a nice little 1997 GMC Jimmy with only 66,000 miles at $4,000. Decided to let them put some numbers down for us and see what happens. While they are taking down our info and and verifying info we are talking deciding how we think they will do this. We figured they would offer us only $5,000 for our Exp. then $2,000 from that would clear the lien. This would leave approx. $3,000 down on the other car and we would have to pick up any additional fees and charges maybe leaving a total due of $1,500 to $1,800, we would have then just wrote a check for the balance and drove home in a different car and they would have a nice EXP. that Blue Book said should sell for $7,500 and sold one of their used cars and got a little cash besides. How stupid were we! This is what they came back with. "Your car is worth $2,000 so with that and the balance of your lien it's a wash. Your payments on the GMC would be $160.00 on the $4,000 price tag. REALLY.....Our 2002 Ford is worth $2,000 less then their 1997 GMC..REALLY..... We would have preferred they just told us from the start after sitting down at the desk that they were not interested in doing business with us then go through all the show and be presented with an offer that just sounds to supid to believe they though anyone would accept. That was our experience with GreenBuick Auto. More
Trina Hayslett is an exceptional representative of Green Buick GMC. She went above and beyond our expectations and ensured a smooth purchase experience. For example, she made a YouTube video of the vehicl Buick GMC. She went above and beyond our expectations and ensured a smooth purchase experience. For example, she made a YouTube video of the vehicle for us to view as both my wife and I are more-than-full-time employees in the healthcare field. She also worked around our schedule, staying late at the dealership and working on her day off. Her exceptional knowledge of the vehicles we previewed and her no pressure sales technique won us over. She will be the reason we return to Green GMC Buick for our next big purchase. Thank you Trina! More
What a great experience! Rick Prather and Anthony Carr in sales,Josh Park and Dustin Crear in the buisness office made this a pleasant buying experiance.I would recommend Green Buick GMC to everyone!Great pe sales,Josh Park and Dustin Crear in the buisness office made this a pleasant buying experiance.I would recommend Green Buick GMC to everyone!Great people,great deal,beautiful dealership! More
I would like to start out by saying thank you so much to Trina Hayslett and Glenn Baker for your friendliness and care for customer's needs! My wife was looking to update a 1997 Dodge B1500 van that she use Trina Hayslett and Glenn Baker for your friendliness and care for customer's needs! My wife was looking to update a 1997 Dodge B1500 van that she uses to transport animals to no kill shelters. While looking around on the internet I came across Green Buick GMC and discovered that they had a van that was exactly what my wife was looking for. So I e-mailed from the website and recieved a response back from Trina Hayslett. In talking back and forth through e-mails, no matter what question I had or any information that I needed on the Van, Trina was rigt there with an answer. I can not thank her enough for that! So, to make a long story short, Trina had to miss some work and Glenn Baker stepped in to help Trina out. Glenn stepped right up and took full control helping my wife and I out with the test drive and then final paper work on the van. Now my wife and her rescue group are the proud owners of a 2007 Ford Econline E150 wan. Thanks again to both Trina Hayslett and Glenn Baker for making my wife and I feel just like we were part of your family! Plus, another big thank you for the box of dog treats! That ment more than you will ever know. Sincerly, Brian & Kelly More
We went to Green on a Saturday just to see what was available. We found a Ford Freestyle that I really liked. Sam Schmidt was very helpful in answering our questions and let us take a test drive. We available. We found a Ford Freestyle that I really liked. Sam Schmidt was very helpful in answering our questions and let us take a test drive. We wanted to finance through our credit union, so a purchase agreement was written up to take to the bank on Monday. That afternoon, at home, I looked up the vehicle on their web site. It was listed there for $2,000 less than we were quoted. Monday morning my husband stopped in to show them their add, the lower price was honored and a new purchase agreement was printed up. When my husband dropped off the paperwork at the credit union, he was told that they could provide a better deal on the extended warranty. So, we had that removed from the PA. While at the credit union that afternoon, I had to call Sam to get the actual mileage to put on the warranty. The mileage was found to be 2000 lower than the numbers reported on the carfax and on their site. So, after all the running and phone calls, we were back at Green to finalize our purchase. Sam was very patient and friendly. More
Tom is a great salesman. He showed me all around the facility. He gave a great deal on my new Buick Verano. I would recommend Tom and your dealership to any one. i love my new Buick. facility. He gave a great deal on my new Buick Verano. I would recommend Tom and your dealership to any one. i love my new Buick. More
I visited this dealer to have my car serviced. Before the car was completed the dealer informed me that my navigation/radio system was missing from the car. They went on to tell me that by law they were not car was completed the dealer informed me that my navigation/radio system was missing from the car. They went on to tell me that by law they were not responsible for my loss and would be doing nothing to help me. This makes for my worst experience with any service department and leaves me very afraid to ever use this company again. Finnally made contact wirh a GM and things are starting to look forward. More
We came to Green Buick and GMC looking for a new SUV type of vehicle. We had done a lot of research but hadn't made up our minds. Sam literally followed us around all of the construction to introduce himse of vehicle. We had done a lot of research but hadn't made up our minds. Sam literally followed us around all of the construction to introduce himself and answer questions. He led us to the new Terrains; not one of our original choices. Sam told us he was new to the area and new at being a dealer. That being said, he either answered our questions or found out by asking somebody else. His honest approach was refreshing, not something one sees everywhere these days! My husband and I spent three days looking at cars in different locations, and came back to drive the Terrain (even though I was already sold on it!). Sam an I sat down and did all the paperwork. He then worked like a madman to get it ready for me to drive home. I love the Terrain! It how has a little over 2,000 miles. Sam was and is a delight to work with and has called to make sure everything is okay. Of course the fact that I'm a retired music teacher and he has extensive music background, didn't hurt as well! Both my husband and I would come back to Green for future purchases. We wish Sam the best of luck with the company! Sincerely, Dorothy E. McNamer More
bought a extended mileage plus warranty from them with my car i bought from them a month later i went to get a full refund they said that was OK almost a year later i still havent seen my refund and by the w car i bought from them a month later i went to get a full refund they said that was OK almost a year later i still havent seen my refund and by the way they charge $2500 for the extended warranty a lot of other dealerships only charge around $1500 thats why i wanted to cancel it in the first place they make commission off those warranties that's why they make it so hard to get your money back by the way i turned them in to the better business bureau. More
Was looking for a low cost 1st car for teenage daughter. Sara was quick, polite, gave me a no bull quote that was fair, and provided excellent service after the sale. The transaction was smooth and easy, n Sara was quick, polite, gave me a no bull quote that was fair, and provided excellent service after the sale. The transaction was smooth and easy, not pushy at all. More