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Green Buick GMC

Davenport, IA

3.5
238 Reviews

3210 East Kimberly Road

Davenport, IA

52807

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Showing 238 reviews

August 14, 2012

What a great experience! Rick Prather and Anthony Carr in sales,Josh Park and Dustin Crear in the buisness office made this a pleasant buying experiance.I would recommend Green Buick GMC to everyone!Great pe More

by dkjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Prather Anthony Carr Dustin Crear
August 13, 2012

I would like to start out by saying thank you so much to Trina Hayslett and Glenn Baker for your friendliness and care for customer's needs! My wife was looking to update a 1997 Dodge B1500 van that she use More

by ihatework2007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trina Hayslett and Glenn Baker, Trina Hayslett, Glenn Baker
August 07, 2012

We went to Green on a Saturday just to see what was available. We found a Ford Freestyle that I really liked. Sam Schmidt was very helpful in answering our questions and let us take a test drive. We More

by K Stirk
Friendliness
Price
Recommend Dealer
Yes
July 19, 2012

Tom is a great salesman. He showed me all around the facility. He gave a great deal on my new Buick Verano. I would recommend Tom and your dealership to any one. i love my new Buick. More

by jsaxton
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Baxter
June 28, 2012

I visited this dealer to have my car serviced. Before the car was completed the dealer informed me that my navigation/radio system was missing from the car. They went on to tell me that by law they were not More

by Keanu and Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service center
June 26, 2012

We came to Green Buick and GMC looking for a new SUV type of vehicle. We had done a lot of research but hadn't made up our minds. Sam literally followed us around all of the construction to introduce himse More

by Dorothy McNamer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 25, 2012

bought a extended mileage plus warranty from them with my car i bought from them a month later i went to get a full refund they said that was OK almost a year later i still havent seen my refund and by the w More

by nsdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 09, 2012 -

Green Buick GMC responded

6/25/2012. General Manger, Eric Dresing began correspondence with nsdavis in an effort to clarify and resolve the customer’s concerns. Here is Eric’s email response to the customer on 6/28/12: “I spent some time looking into the matter this morning and wanted to let you know that as of yet we have not received anything from Courtesy requesting a warranty cancellation. Also, there was a notation in our files that you had requested a cancellation shortly after purchasing your Lucerne in July of last year. At that time we gave you a cancellation form that needed to be filled out and informed you that we needed a copy of the odometer statement showing the mileage on the car when it was traded in order to process the refund. We never had those documents returned so that would explain why you didn't receive the refund sooner. In order to get it handled more quickly you can stop by the dealership with a copy of your odometer statement showing that you traded the Lucerne and sign the cancellation form and we can get the refund processed asap. Stop by and see Josh Park or me and we can get it handled for you.” Eric Dresing’s follow-up response to customer on 6/30/2012: “I understand that you came in yesterday with the needed documentation. I will make sure that we get the matter handled immediately and if you have any further questions please call me at the dealership.” We appreciate nsdavis’ feedback and the opportunity to contact him & resolve this matter. Please know that we are always available to address questions and concerns. We would encourage any customer with a concern to contact us immediately so that we may prevent any unnecessary delay in meeting your expectations. Thank You!

June 15, 2012

Was looking for a low cost 1st car for teenage daughter. Sara was quick, polite, gave me a no bull quote that was fair, and provided excellent service after the sale. The transaction was smooth and easy, n More

by Tombrooke71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 19, 2012

What can I say Trina always takes care of us.We now have purchased two cars from her.She is what a car sales person should be.She always answers my e mails and phone calls.Glad to see a sales person that kn More

by wdwfan1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trina Hayslett
March 20, 2012

I was taking my Mother around to look for a car for her. She is 82 yaers old and can be very trying at times. Green's was the first place that we stopped and Dan Anderson was the salesperson that came out t More

by ndewitt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Anderson
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