Green Buick GMC
Davenport, IA
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I have dealt alot with Henry Traum in service and he has always been wonderful!! I can't say enough good things about Henry. I recently was in the market for a used vehicle and I had the pleasure of work always been wonderful!! I can't say enough good things about Henry. I recently was in the market for a used vehicle and I had the pleasure of working with Dan Anderson and Jim Anderson. Amazing!! Helpful, not pushy, worked with me so much. They went the extra mile!! I do not recall the name of the gentleman in the finance department but he was so efficient. The financing was all done, paperwork ready to sign. I am just so pleased with the overall experience!! More
Sales staff was very helpful and willing to answer any and all questions. Finance liaison made sense of all the terms and put everything in simple terms. Body shop was extremely accommodating during the and all questions. Finance liaison made sense of all the terms and put everything in simple terms. Body shop was extremely accommodating during the Xylon coating process. More
Thank you Taylor Martin for your patience and time you dedicated to my husband and I when purchasing the Jeep. You were patient with all my phone calls, text messages, and questions. I am so impressed wi dedicated to my husband and I when purchasing the Jeep. You were patient with all my phone calls, text messages, and questions. I am so impressed with the quality of customer service that Taylor dedicated to us. We have never had such quality of service before and we have shared with everyone we know. We were greeted before we were even in the doors by a staff member, doors held open, reception assitance, and the facility is beautiful! Thank you all for such a great experience and we have 2 references of others who are interested in purchasing from you. Customer services goes a long way and thank you again for all you do! More
I felt he was trying to do the best to get me a car I could depend on and was worth the money. Thee xperience was great and I would recommend this salesperson to anyone I know who needs a different car. could depend on and was worth the money. Thee xperience was great and I would recommend this salesperson to anyone I know who needs a different car. More
My wife and I recently purchased a new Buick Enclave at Green Buick/GMC. We had been looking for several months to purchase a car and had contacted another dealer. We told friends we were having a problem Green Buick/GMC. We had been looking for several months to purchase a car and had contacted another dealer. We told friends we were having a problem finding what we were looking for and they told us to contact Ric Zillmer at Green Buick. Ric listened carefully to what we were looking for and then on his computer he immediately located six vehicles exactly like we had described from which we could make our selection. The price of each car was very similar to the best prices we had been given by other dealers. We really appreciated that there were no "games" on pricing or on the value of our trade-in or any high pressure to commit to buy immediately in order to get the best price. Ric introduced us to Jamie Green to spend time with us looking at a couple of the cars they already had on the lot and we went home to make a decision. We called Ric the next day with our choice and he arranged for Jamie Green to meet us when we picked up our new car. Jamie was very thorough in reviewing all the systems and features on the new car with us and made sure everything was set up exactly as we wanted. He introduced us to the service manager and other key persons on the staff and we found everyone to be very knowledgeable and friendly. In the first week we drove the new Buick for more than 600 miles and we are extremely pleased with our purchase. Everyone at Green Buick/GMC made this car purchase a very pleasant and outstanding experience. More
Thanks to Trina & Sam we purchased a lovely Honday Odyssey from Green! My husband & I drove 5 hours from MN to work with Green!! The experience was fabulous! The kids love it and I love all the featu Odyssey from Green! My husband & I drove 5 hours from MN to work with Green!! The experience was fabulous! The kids love it and I love all the features! It was exceptionally clean, and obviously well cared for. Green Buick GMC made the entire experience smooth & even held the vehicle with a deposit until we could get there to experience it ourselves. I KNEW we would love Green and the van as soon as Trina took a video of the van & emailed it to us! What a nice gesture, with us being so far away and ovbiously not wanting to spend time/money to get all that way without making a purchase. I tell people all the time that we traveled all the way to Davenport to purchase from Green!! The experience was the BEST I have ever had & didnt feel pressured at all!! We also financed thru Green with the help of Dustin & that was a smooth process as well!! Thank you Green, Naomi More
We would like to express our appreciation for the fantastic customer service we received when we recently purchased our Terrain. We had a fantastic experience with Trina a couple of years ago and wa fantastic customer service we received when we recently purchased our Terrain. We had a fantastic experience with Trina a couple of years ago and was sure to request her his time. She cares deeply that her customers are happy. She has the product knowledge that reinforces her value to us as customers and Green's as her employer. Trina also has assisted us with some accessories that we ordered and organized their installation. We will ask for her again. Sincerely, George and Donna. More
Dan was amazing! My husband and I needed guidance and Dan offered that with out question. He found us the car we wanted/needed and we felt he and the rest of the Green staff gave us a fair deal. We will al offered that with out question. He found us the car we wanted/needed and we felt he and the rest of the Green staff gave us a fair deal. We will always come back to Green and hopefully always work with Dan!!! More
We came with our 2002 Ford Exp. very good condition, a Texas vehicle, with only 82,000 miles on it. The purpose was to find a different 2nd car with front wheel drive,or 4x4 for grocery & grandkid haulin Texas vehicle, with only 82,000 miles on it. The purpose was to find a different 2nd car with front wheel drive,or 4x4 for grocery & grandkid hauling. We had already checked the Blue Book value and knew it should be around $5,975.00. We found a nice little 1997 GMC Jimmy with only 66,000 miles at $4,000. Decided to let them put some numbers down for us and see what happens. While they are taking down our info and and verifying info we are talking deciding how we think they will do this. We figured they would offer us only $5,000 for our Exp. then $2,000 from that would clear the lien. This would leave approx. $3,000 down on the other car and we would have to pick up any additional fees and charges maybe leaving a total due of $1,500 to $1,800, we would have then just wrote a check for the balance and drove home in a different car and they would have a nice EXP. that Blue Book said should sell for $7,500 and sold one of their used cars and got a little cash besides. How stupid were we! This is what they came back with. "Your car is worth $2,000 so with that and the balance of your lien it's a wash. Your payments on the GMC would be $160.00 on the $4,000 price tag. REALLY.....Our 2002 Ford is worth $2,000 less then their 1997 GMC..REALLY..... We would have preferred they just told us from the start after sitting down at the desk that they were not interested in doing business with us then go through all the show and be presented with an offer that just sounds to supid to believe they though anyone would accept. That was our experience with GreenBuick Auto. More
Trina Hayslett is an exceptional representative of Green Buick GMC. She went above and beyond our expectations and ensured a smooth purchase experience. For example, she made a YouTube video of the vehicl Buick GMC. She went above and beyond our expectations and ensured a smooth purchase experience. For example, she made a YouTube video of the vehicle for us to view as both my wife and I are more-than-full-time employees in the healthcare field. She also worked around our schedule, staying late at the dealership and working on her day off. Her exceptional knowledge of the vehicles we previewed and her no pressure sales technique won us over. She will be the reason we return to Green GMC Buick for our next big purchase. Thank you Trina! More