Greater Chicago Motors

Waiting for the right Rover!! My husband and I had been shopping for over 7 months to find a reliable, mid- mileage Land Rover. We had previously worked with 2 other dealerships in My husband and I had been shopping for over 7 months to find a reliable, mid- mileage Land Rover. We had previously worked with 2 other dealerships in the Chicagoland area. What we found was photo shopped photos, cleaned up engine compartments, and broken trade- agreements when we arrived at the dealerships. I had my hesitations when contacting Greater Chicago Motorcars about a vehicle they had in their inventory. We're not millionaire's, and didn't have 6 figures to spend. But we were treated as if we had, by Brent and Barry. The entire transaction was seamless. Brent and my husband negotiated 2-3 times over the phone and e- mail. Brent's responses were expedited and professional. Before we made the 90 minute trek downtown, Brent called us 2 additional times personally, and sent e- mail confirmation on the entire deal. There were NO surprise's, no additional paperwork, and no hidden increases in down payment. We ere in and out of the dealership within an hour, including test drive. As a result of paying off all credit cards about 8 years ago, I knew financing would be tricky= I have No credit! However, the finance manager actually took the time, reviewed my credit report, and gave me some great feedback about how to quickly built good credit for myself. He didn't make me feel bad, or that I wasn't worth of driving and owning an exceptional vehicle. I now get to drive the car of my dreams, with a relatively small loan term, and am building good credit all because of the partnership of this dealership. What other car dealer has EVER made you feel this way? Brent even texted me on the way home to ensure that I felt good about the deal, and to make sure I loved my Range Rover!! When we are in the car market again, we will Definitely be working again with this dealership!! The no- hassle, and professionalism does not go un-noticed! Thank you guys once again for making this a great experience! Dianah and Pete Gruenke More

Review for Barry Barry was excellent when it came to selling me my vehicle and getting me to walk out with what I wanted. He was very perfessional and had a very stron Barry was excellent when it came to selling me my vehicle and getting me to walk out with what I wanted. He was very perfessional and had a very strong work ethic. He worked with me all the way to the end to get me the best possible deal. If your looking to purchased a vehicle Barry is the guy to go to. Out of a scale of 1 to 10 he was a 20. Thanks Barry for all that you did for me. More

Honest and stright forward dealership. I called about a used Mercedes convertible and spoke with Demetri. He took the time to look over the car before I made a rather long drive to the deal I called about a used Mercedes convertible and spoke with Demetri. He took the time to look over the car before I made a rather long drive to the dealership. He described the cars condition in detail and I was very pleased when I arrived to find out he was very truthful and accurate in his description. Our test drive went fine and I bought the car the same day. When my wife and I arrived at the dealership the low coolant light came on in her car and the serviced that for her at no charge right away. I highly recommend Greater Chicago Motors and will do business with them again. Thank you, Hugh Gallarneau More

Phenomenal Experience!!!! I purchased a Bentley from here and it was the best experience I have ever had buying a car. The pictures online were exactly how the car was presente I purchased a Bentley from here and it was the best experience I have ever had buying a car. The pictures online were exactly how the car was presented in the showroom!! Barry and Mark were great to work with on the phone and also in person. They were very professional and honest throughout the entire process of buying the car. Car shopping can be difficult and scary, but Barry and mark made it easy and an incredible experience! I would recommend buying a car from them!! More

Cyber Success!!! My wife and I were looking for a white 2014 Infiniti QX60 with "Java" (brown) interior...which, apparently, is a fairly uncommon combination. Barry My wife and I were looking for a white 2014 Infiniti QX60 with "Java" (brown) interior...which, apparently, is a fairly uncommon combination. Barry had posted one with low-mileage (under 3,000) on several websites which caught my attention. Barry, Chad, and Rich all helped me through the process of purchasing a car from 300 miles away...sight unseen...including encouraging me to have a 3rd party verify the current condition of the car. The entire process took less than a week from first contact to delivery of the car to my front door. All 3 were professional, friendly, and helpful, and they wanted to make sure we were fully satisfied. They lived up to their commitments, the car is beautiful (like new), and we would recommend them for anyone searching for a high-end vehicle...whether in person or online! More

Great post sale experience very friendly sales person -Mark.. Purchase ml-350 on Saturday 6/28/2014 drove it home to Michigan and engine light came on. I immediately called deal very friendly sales person -Mark.. Purchase ml-350 on Saturday 6/28/2014 drove it home to Michigan and engine light came on. I immediately called dealership and Barry sprung into action. He provided several solutions to resolve our issue and restore faith in my purchase. This is the reason you should shop at Greater Chicago Motors-we absolutely love our new car. More

great buying experience Had the best experience in all my year's buying cars, Barry and Demeter were friendly and helpful in the deal they arranged for me ,will highly recomm Had the best experience in all my year's buying cars, Barry and Demeter were friendly and helpful in the deal they arranged for me ,will highly recommend to everyone More

New Standard in Car Buying Barry gave me a new standard for any car purchase. He was very knowledgeable about every car, and understood that a car is a big purchase. He made s Barry gave me a new standard for any car purchase. He was very knowledgeable about every car, and understood that a car is a big purchase. He made sure I was happy with the car, and that I was happy through each step of the process. Everything went very smoothly, and based on my research, I got a great deal on my Audi S6!! I love the car, and this was the first time I actually enjoyed buying a car!! I would recommend Barry and Greater Chicago Motors to anyone that is looking for a car!! More

Bekim Nadzaku Went into greater Chicago motors cars looking for a car to purchase. Friendly employees and great atmosphere. Barry was the person that helped me, he Went into greater Chicago motors cars looking for a car to purchase. Friendly employees and great atmosphere. Barry was the person that helped me, he was able to show me varies cars and helped me narrow it down to one specific one. Overall the experience was great and I am going to recommend this place to anyone who is looking to buy a car. More

Scammers! Me and my girlfriend went there to buy a car which I saw on there website. It looked posh and flawless in the pictures; but when I went there it had e Me and my girlfriend went there to buy a car which I saw on there website. It looked posh and flawless in the pictures; but when I went there it had every possible defect in it. All 4 tires were worn out, tail light was broken, brakes were gone, huge dents in the car; made me think how did they even click those flawless pictures. We were talking to Demetri when Barry barged in. It was kinda late and he wanted to sell the car, so he directly asked us if we could make a deposit the same day. Although we were not ready to do that, we said yes because he wouldn't negotiate until we said yes. After some negotiations, Barry enticed us into paying $500 as deposit by reducing the price of the car. His words "I just want this car out of my xxxxxxx showroom." He said there are no mechanical defects in the car and that everything works fine except for the tires (which was visible). He also said they had done a mechanical check and made repairs accordingly. After we gave him the deposit, he left the showroom the next minute. Later that night, we thought since the car has a lot of defects, we would ask them if we can get a mechanical check done, so that we are on the same page about the condition of the vehicle. My girlfriend called Barry the next morning. She tried asking him for our deposit back since we were having cold feet about the car, he replied with a flat no. He said you guys can go ahead and dispute the charge but I am NOT going to give you guys the deposit back and kept the phone on her face. Later he calls her back, says we can get a mechanical check done and if the repairs are worth more than 1000 bucks apart from the tires, he will give the deposit back. They tried to convince us to take the car to a mechanic of their choice but we wanted to take it to someone would not be biased/bribed. So my girlfriend took it to Damen Auto care, which was only 0.8 miles from their showroom. The guy there was nice and asked her not to worry as he will let her know the true condition of the car. He calls her after an hour, tells her that he has performed 30% of the checks and doesn't need to go further with it. He said the car is in lemon condition. Need atleast 3-4 grand worth of repairs and it is nothing but junk! She was shocked. She went to Barry with the car report and asked him for the deposit as he had promised. Now he was so rude to her; no one would imagine that anyone, let alone the general manager of a multi million dollar company, could say this to a girl. He said "Go figure out your xxxx, I will not return your deposit. Get the xxxx out of my office and never show me your xxxx-face again!" Seriously?? Is this how you talk to your customers? She started crying. He asked Demetri to get the car back from the repair shop and let her give the money for repairs. Demetri went to the Damen Auto repair, took the car and gave that mechanic a look. I was not there the whole time because I was in my office and I was supposed to go there to give them the check after everything was done. Barry literally humiliated her and it was pathetic! She didn't go from there as $500 is not a small amount for us. She stood there and kept asking for our deposit back. We could not afford 3-4 grand on repairs. Demetri was decent enough to remind Barry that she was a girl and that he should not talk to her like the way he did. It was pathetic whatever he did! Just because we were not rich enough to buy the 100,000 dollar cars there, he would treat us like that!! This was evident when later on a couple came to shop for a Porche; he again got so sweet to my girlfriend and said he would return the deposit. He knew if she did not leave from there it would create a scene and that would clearly make him lose a huge sale. I would never recommend anyone to go there! I would give them 0 stars if possible. If you are selling something, you cannot be aggressive, atleast show some humanity when talking to people. I am happy we took the car to that mechanic who saved us a lot of money which we would have spent on a piece of junk!! These people lied to us throughout. First through pictures (they probably photoshop them), then by saying that car had nothing wrong except for the tires. Barry also lied when he said that the deposit was non-refundable. We went to chase back earlier that morning and the manager there said the receipt does not say non-refundable anywhere; so if we dispute the charge we would easily get it back!! I would thank God for saving us from getting scammed big time from these people! More