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Great Lakes Toyota - Service Center

Findlay, OH

4.7
344 Reviews

344 Reviews of Great Lakes Toyota - Service Center

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January 03, 2025

Trust is what keeps me coming back. On my latest visit I asked them to replace my break pads and they informed me after their inspection that they were still in great shape and didn’t n More

by MATTSCHMALENBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2025 -

Great Lakes Toyota responded

Hi Matt! Thank you for sharing your experience! We're glad to hear that our team's honesty and integrity at Great Lakes Toyota have earned your trust. We look forward to serving you again in the future!

January 02, 2025

Our problem was handled so fast they didn’t even charge us! What service! Thanks great customer service More

by HEYJOJO55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Great Lakes Toyota responded

We're delighted to hear that our team at Great Lakes Toyota provided you with such efficient service! Thank you for sharing your experience, and we're always here if you need anything else.

January 02, 2025

Service department is full of great people, welcoming, a sincere friendliness, professional and experienced at what they do. Excellent rating! Great work Noah!!! More

by jquisno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riley Peterson
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Jan 03, 2025 -

Great Lakes Toyota responded

We're delighted to hear that Noah and the service team at Great Lakes Toyota made such a positive impression! Thanks for sharing your experience with us.

December 31, 2024

The service department was very professional, waiting area was clean/comfortable and they completed the work in a timely manner. More

by KMANGOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsey
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Dec 31, 2024 -

Great Lakes Toyota responded

We're delighted to hear that our service department at Great Lakes Toyota met your expectations with professionalism and efficiency. Thank you for highlighting the clean and comfortable waiting area as well! We appreciate your feedback.

December 30, 2024

The service people are always friendly, and the work is done quickly and efficiently. The waiting room is clean and comfortable. More

by SHYIONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2024 -

Great Lakes Toyota responded

We're delighted to hear that you enjoyed the friendly service and comfortable waiting area at Great Lakes Toyota. Thank you for sharing your experience with us!

December 28, 2024

They are nice and seem thorough but too expensive. Even with a coupon, an oil change & tire rotation is $100. I can go elsewhere for faster & cheaper service More

by JRBRANKAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Great Lakes Toyota responded

Thank you for sharing your feedback about Great Lakes Toyota. We strive to provide quality service, and we understand pricing is an important factor; we'll take your comments into consideration as we continue to improve our offerings. If there's anything else you'd like us to address, please feel free to reach out!

December 28, 2024

Riley was pleasant to work with especially when it came discussing our need for a new battery. After he did I decided to have the new battery installed. More

by Mrgolf46
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
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Dec 30, 2024 -

Great Lakes Toyota responded

We're delighted to hear that Riley provided a pleasant experience at Great Lakes Toyota, especially with your battery needs. Thank you for choosing us!

December 27, 2024

Nice atmosphere. Very professional and not too expensive. The service visit was quick and thorough More

by mb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2024 -

Great Lakes Toyota responded

We're glad you enjoyed the nice atmosphere, and professional service, and found the visit quick, thorough, and reasonably priced at Great Lakes Toyota. We look forward to serving you again! Have a great ride!

December 27, 2024

All service was very quick and efficient. All scheduled items were covered and explained thoroughly. More

by rmattingly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
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Dec 28, 2024 -

Great Lakes Toyota responded

Thank you for sharing your experience! We're glad to hear that our team at Great Lakes Toyota provided quick and efficient service while keeping everything clear. We appreciate your feedback! Safe travels!

December 27, 2024

Lindsey is always very personable and professional when we have our car in for service. She presents a very positive representation to the dealership More

by mrpfirsch4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Report | Print
Dec 28, 2024 -

Great Lakes Toyota responded

We're delighted to hear that Lindsey consistently provides personable and professional service at Great Lakes Toyota. Thank you for recognizing her efforts, and we appreciate your support! Safe travels!

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