Great Lakes Toyota - Service Center

Easy entry and service ready to start service. Waiting room was comfortable. Service performed in my expected timeframe. Checkout smooth with the cost estimated was the charge billed. In and out i Waiting room was comfortable. Service performed in my expected timeframe. Checkout smooth with the cost estimated was the charge billed. In and out in less than 1 hour. More

Dan kept me informed throughout the entirety of my car's service which included new tires and alignment. I had expressed concern about a sqeaking or squealing sound. and Dan told me the technicians investig service which included new tires and alignment. I had expressed concern about a sqeaking or squealing sound. and Dan told me the technicians investigated and found it was not a safety concern. I wish they would have fixed it or mitigated it in some way because it is very annoying while driving. Something must be out of place or rubbing in the front right wheel well. More

4 stars for Service Writer Lindsey, she was fantastic. I had a battery issue & I got my car in immediately, I liked that very much. What I didn't like was the $160 labor just to swap it. (The actual ba I had a battery issue & I got my car in immediately, I liked that very much. What I didn't like was the $160 labor just to swap it. (The actual battery purchase was additional for over $500 total bill). I won't do that again at the dealer. :( The prices the dealerships charge should be a crime & for that I give the dealership 1 star. More

Got oil change and now I have an oil pressure light and a burning smell, along with smoke coming off the engine block burning smell, along with smoke coming off the engine block More

Appreciated the corrective action to my issue. I agree that a new process needs to be tried to prevent residual oil all over customer floors. I agree that a new process needs to be tried to prevent residual oil all over customer floors. More

I feel satisfied with the service that receives very good attention and well done tanks attention and well done tanks More

Quick, courteous & knowledgeable! I appreciate the promptness of getting my car in at the last minute, since I’m heading to Indiana this weekend! I appreciate the promptness of getting my car in at the last minute, since I’m heading to Indiana this weekend! More

as always excellent service. They came and picked up my vehicle which is a huge value add and such a help for us. They came and picked up my vehicle which is a huge value add and such a help for us. More

Always kind, speedy and caring. Will always recommend and go back to Great Lakes Subaru! Will always recommend and go back to Great Lakes Subaru! More

Took a little longer than I expected but it was a busy day in the service department day in the service department More