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Great Lakes Toyota - Service Center

Findlay, OH

4.7
344 Reviews

344 Reviews of Great Lakes Toyota - Service Center

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January 19, 2025

Great place. Worth the drive. Way better than Yark in Toledo! This is our new go-to service center. More

by GURZYNDJ
Recommend Dealer
Yes
Employees Worked With
Jose Esnard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Great Lakes Toyota responded

Hi Gurzynd, we're happy to be your new go-to service center and appreciate you making the drive to see us at Great Lakes Toyota! Safe travels!

January 18, 2025

Communications and customer service are horrible. Once you buy the vehicle, they will not deal with you. Never buy from here again and spreading the word. More

by circlekmf
Service Communication
Recommend Dealer
No
Employees Worked With
Kane Faber and Davron Alimov
Jan 18, 2025 -

circlekmf responded

Now you want to talk after several emails and phone calls over a 6-week span. No thanks.

January 18, 2025

Took my Forester that I just purchased in July for the complimentary first oil change. I also requested a check of the driver-side rear tire because it had an extremely slow leak. I was told the tire had More

by LYNNSAVIAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neither looks like the man who I talked with.
January 15, 2025

I was greeted in a friendly fashion. Service was done professionally and quickly. I have no complaints. More

by TKERN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Great Lakes Toyota responded

We're delighted to hear that you had a friendly and efficient experience with our team at Great Lakes Toyota. Thank you for sharing your positive feedback, and we look forward to serving you again!

January 13, 2025

Dan is so professional and extremely customer oriented. He is a pleasure to work with and makes you feel right at home! More

by waynereediphone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Great Lakes Toyota responded

We're delighted to hear that Dan made your experience at Great Lakes Toyota so welcoming and professional. Thank you for sharing this wonderful feedback!

January 13, 2025

This visit was excellent. My maintenance contract was honored, including new windshield wipers. They also let me drop off the car early so I could honor another commitment. More

by JODYCOOKBRICKNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riley
Jan 14, 2025 -

Great Lakes Toyota responded

Jody, we're delighted to hear that your recent experience at Great Lakes Toyota was excellent! It's great to know our team could accommodate your schedule as well! Thank you for sharing this feedback with us.

January 07, 2025

Very disappointed with refusing extended warranty agreement and $100 charge to check remote starter without informing me of the charge. More

by FATTA50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2025

Professional, great communication, and knowledgeable. Anyone needing service can feel comfortable they will be working with an experienced team with excellent customer service. More

by tlwescott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Great Lakes Toyota responded

Thank you for highlighting the professionalism and expertise of our team at Great Lakes Toyota! We're delighted to know that you felt comfortable with our service. We appreciate your support and look forward to assisting you again in the future!

January 04, 2025

95% of the time we have reason to visit, for our Toyota, the service and the work that is done is fabulous. The other 5% is just the cost More

by Debrensch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Great Lakes Toyota responded

Hi Debrensch! We're delighted to hear that you're pleased with the service at Great Lakes Toyota! We understand your concerns about costs and appreciate your feedback. Thank you for trusting us with your vehicle needs!

January 04, 2025

The service provided was efficient and timely. There were no problems noted! The dealership with Dan were helpful, friendly, and accommodating. We plan to move our service for each of our three au More

by jw1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Great Lakes Toyota responded

We're delighted to hear that Dan and the team at Great Lakes Toyota provided you with efficient and friendly service! Thank you for giving us the opportunity to earn your business. We look forward to serving you again soon!