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Great Lakes Toyota - Service Center

Findlay, OH

4.7
362 Reviews

362 Reviews of Great Lakes Toyota - Service Center

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March 02, 2025

I had an unexpected breakdown and Great Lakes Toyota took care of my car and provided me a courtesy vehicle. I dealt with the parts (Dan) and the techs as well as the cashier and they were all friendly More

by DSIMS09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Great Lakes Toyota responded

We're so glad to hear that our team at Great Lakes Toyota was able to assist you during your unexpected breakdown. It's great knowing everyone from parts, techs, and cashier provided friendly and responsive service. Thank you for sharing your experience!

March 02, 2025

My recent experience with Great Lakes Toyota service department was an absolutely pleasant experience! Dan was great at keeping me updated every step of the way. I will definitely recommend Great Lakes More

by lisathoma7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Great Lakes Toyota responded

Lisa, we're delighted to hear that Dan and the Great Lakes Toyota service department provided you with such a pleasant experience. Thank you for recommending us to your family and friends!

March 01, 2025

Always efficient and courteous! They are top notch taking care of their customers. Highly recommend Great Lakes Toyota! More

by Donna Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Great Lakes Toyota responded

Donna Lou, thank you for the high praise! We're delighted to hear that our team at Great Lakes Toyota met your expectations. We appreciate your recommendation and look forward to serving you again!

March 01, 2025

Great service with good information from service department. Very helpful with solving problems with my car More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
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Mar 03, 2025 -

Great Lakes Toyota responded

We're delighted to hear that our service department at Great Lakes Toyota provided you with helpful information and solutions for your car. Thank you for the positive feedback!

February 28, 2025

i need a key for my tundra ordered it 2 weeks ago thru the sales dept. More

by BEVERLYSTEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Great Lakes Toyota responded

Hi Beverly, Please don't hesitate to reach out to discuss these concerns with a member of our team to ensure a timely resolution. Thank you! - Great Lakes Toyota

February 28, 2025

Excelente customer service they gave me a quick appointment and provided recommendations for maintaining vehicle More

by MONROYANGELES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
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Mar 03, 2025 -

Great Lakes Toyota responded

Thank you for sharing your experience! We're delighted to hear that our team at Great Lakes Toyota provided excellent customer service and helpful maintenance recommendations. We look forward to assisting you again in the future!

February 27, 2025

I was was very happy with the service. I was glad they were able to complete the service quickly More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Report | Print
Feb 28, 2025 -

Great Lakes Toyota responded

Thank you for visiting our team at Great Lakes Toyota, Jenny! We look forward to seeing you next time!

February 24, 2025

Customer experience was awesome. People were very helpful and friendly, Also very responsive to my needs. More

by ROBERTO.MANRIQUE
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher White
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Feb 25, 2025 -

Great Lakes Toyota responded

Hi Roberto, we're delighted to hear that you had an awesome experience with our team at Great Lakes Toyota! Thank you for the kind words and support! Safe travels!

February 18, 2025

Thank you Noah for taking care of our daughter’s car and staying touch during the process More

by OLIVERSHANELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Great Lakes Toyota responded

We're glad to hear it! Thank you so much for the five-star rating! – Great Lakes Toyota

February 18, 2025

Thank you for your speedy and good service provided by your friendly and professional staff. More

by JAN OSBORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Stone
Report | Print
Feb 19, 2025 -

Great Lakes Toyota responded

Hi Jan, we're glad our team provided you with fast and professional service at Great Lakes Toyota. We look forward to serving you again! Safe travels!

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